Palm Plaza Hôtel & Spa
5-star hotel
Av. du 7ème Art, Marrakech 4000005243-88700
Warm rooms & suites in an upscale hotel with indoor & outdoor pools, plus multiple chic restaurants.
6 top things to knowGuests mentioned the rooms are large+5 more
6 top things to know
Guests mentioned the rooms are large
The rooms are big and comfortable with very large beds.
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6 min drive to the Saadian Tombs
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14 min drive to Marrakesh Menara
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Guests liked the restaurant
The restaurant was good both for breakfast and lunch.
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One of the few hotels in the area with a fitness center
Gym is free but hammam/spa/indoor pool costs!
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Guests liked the outdoor pool
The pool is stunning and large enough to have your own space from others.
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Location summary
Neighborhood: Mechouar-Kasbah
OK for visitors
Sprawling area with the old town’s Saadian Tombs & El Badii Palace, plus orchards in Agdal Gardens. 
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Top sights
Restaurants
Airports
Transit
Al Fassia Aguedal
Restaurant
2 min
La Paillote Marrakech
French restaurant
8 min
La Table de la Kasbah
Restaurant
5 min
Cuisine De Terroir
Restaurant
11 min
Restaurant L’Italien par Jean-Georges, Marrakech
Restaurant
7 min
Table Du Marche
French restaurant
7 min
BÔ ZIN
Restaurant
5 min
La Cour des Lions
Fine dining restaurant
9 min
Fine Mama
Moroccan restaurant
7 min
L'Ô à la Bouche
Restaurant
10 min
Marrakesh Menara Airport
Taxi
14 min
Transit
35 min
Mazar
Walking
10 min
Bab Agdal
Walking
11 min
Hotel Mogador
Walking
10 min
Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
3.8
People often mention
Fitness
Mentioned in 111 Google reviews
23% unfavorable67% positive
Pool
Mentioned in 70 Google reviews
13% unfavorable80% positive
Amenities
Mentioned in 66 Google reviews
68% unfavorable21% positive
Bathroom
Mentioned in 43 Google reviews
65% unfavorable21% positive
Property
Mentioned in 221 Google reviews
22% unfavorable69% positive
Cleanliness
Mentioned in 106 Google reviews
37% unfavorable59% positive
Service
Mentioned in 218 Google reviews
33% unfavorable59% positive
Sleep
Mentioned in 49 Google reviews
67% unfavorable22% positive
Nightlife
Mentioned in 20 Google reviews
25% unfavorable50% positive
Food
Mentioned in 54 Google reviews
39% unfavorable54% positive
Family
Mentioned in 23 Google reviews
26% unfavorable74% positive
Atmosphere
Mentioned in 51 Google reviews
8% unfavorable84% positive
Bar
Mentioned in 22 Google reviews
45% unfavorable45% positive
Breakfast
Mentioned in 84 Google reviews
25% unfavorable64% positive
Kitchen
Mentioned in 16 Google reviews
62% unfavorable25% positive
Entertainment
Mentioned in 12 Google reviews
92% unfavorable0% positive
Wi-fi
Mentioned in 16 Google reviews
69% unfavorable25% positive
Wellness
Mentioned in 15 Google reviews
47% unfavorable53% positive
Air conditioning
Mentioned in 15 Google reviews
80% unfavorable20% positive
Safety
Mentioned in 10 Google reviews
60% unfavorable30% positive
Business
Mentioned in 7 Google reviews
43% unfavorable14% positive
Accessibility
Mentioned in 11 Google reviews
64% unfavorable18% positive
Transit
Mentioned in 15 Google reviews
33% unfavorable27% positive
Location
Mentioned in 62 Google reviews
21% unfavorable53% positive
Spa
Mentioned in 14 Google reviews
43% unfavorable57% positive
Restaurant
Mentioned in 35 Google reviews
17% unfavorable66% positive
Parking
Mentioned in 8 Google reviews
62% unfavorable38% positive
Couples
Mentioned in 6 Google reviews
67% unfavorable17% positive
Gym
Mentioned in 5 Google reviews
60% unfavorable20% positive
Photos
Exterior
Food & Drink
Amenities
Bedroom
About this hotel
A 2-minute walk from the Al Mazar shopping mall, this upscale hotel on landscaped grounds is 4 km from the food stalls at lively Jemaa el-Fnaa and 6 km from Marrakesh Menara Airport.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Web results
https://www.hotelpalmplaza.com › ...
Hôtel 5 étoiles à Marrakech - Palm Plaza Hôtel & Spa
Le PALM PLAZA Hotel & SPA vous offre la promesse d'un séjour d'exception, au détour de ses somptueux jardins paysagers, sa piscine azur, son SPA et ses ...
https://www.tripadvisor.fr › ... › Hôtels Marrakech
Palm Plaza Marrakech Hotel & Spa (Maroc) - tarifs 2022
Accueil parfait, très propre. Jardin très calme, avec plein de beaux palmiers et de feuilles. La piscine est très agréable. Le personnel de chambre adorable.
https://www.booking.com › palm-plaza-hotel-spa.fr.html
Palm Plaza Hôtel & Spa, Marrakech – Tarifs 2022 - Booking.com
Le luxueux complexe hôtelier Palm Plaza Hôtel & Spa est situé dans le nouveau quartier résidentiel d'Agdal, à Marrakech.
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Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms2.4Location4.2Service3.8
Ratings by traveler type
Families3.5/5Rooms 2.2- Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved
- Some guests mentioned bathroom cleanliness could be improved
Location 4.1- Shopping nearby
- Parking available
Service 3.6- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
Couples3.3/5Rooms 2.5- Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved
- Some guests mentioned bathroom cleanliness could be improved
Location 4.1- Shopping nearby
Service 3.8- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
- Guests spoke highly of the reception staff
Solo4.6/5Rooms 2.2Location 4.2Service 3.8- Guests appreciated the friendly staff
- Guests enjoyed the pool
- Guests spoke highly of the reception staff
Business3.9/5Rooms 2.2- Some guests commented cleanliness could be improved
Location 4.1Service 3.8- Guests appreciated the friendly staff
- Guests spoke highly of the reception staff
Reviews
People often mention
Fitness
Mentioned in 111 Google reviews
23% unfavorable67% positive
Pool
Mentioned in 70 Google reviews
13% unfavorable80% positive
Amenities
Mentioned in 66 Google reviews
68% unfavorable21% positive
Bathroom
Mentioned in 43 Google reviews
65% unfavorable21% positive
Property
Mentioned in 221 Google reviews
22% unfavorable69% positive
Cleanliness
Mentioned in 106 Google reviews
37% unfavorable59% positive
Service
Mentioned in 218 Google reviews
33% unfavorable59% positive
Sleep
Mentioned in 49 Google reviews
67% unfavorable22% positive
Nightlife
Mentioned in 20 Google reviews
25% unfavorable50% positive
Food
Mentioned in 54 Google reviews
39% unfavorable54% positive
Family
Mentioned in 23 Google reviews
26% unfavorable74% positive
Atmosphere
Mentioned in 51 Google reviews
8% unfavorable84% positive
Bar
Mentioned in 22 Google reviews
45% unfavorable45% positive
Breakfast
Mentioned in 84 Google reviews
25% unfavorable64% positive
Kitchen
Mentioned in 16 Google reviews
62% unfavorable25% positive
Entertainment
Mentioned in 12 Google reviews
92% unfavorable0% positive
Wi-fi
Mentioned in 16 Google reviews
69% unfavorable25% positive
Wellness
Mentioned in 15 Google reviews
47% unfavorable53% positive
Air conditioning
Mentioned in 15 Google reviews
80% unfavorable20% positive
Safety
Mentioned in 10 Google reviews
60% unfavorable30% positive
Business
Mentioned in 7 Google reviews
43% unfavorable14% positive
Accessibility
Mentioned in 11 Google reviews
64% unfavorable18% positive
Transit
Mentioned in 15 Google reviews
33% unfavorable27% positive
Location
Mentioned in 62 Google reviews
21% unfavorable53% positive
Spa
Mentioned in 14 Google reviews
43% unfavorable57% positive
Restaurant
Mentioned in 35 Google reviews
17% unfavorable66% positive
Parking
Mentioned in 8 Google reviews
62% unfavorable38% positive
Couples
Mentioned in 6 Google reviews
67% unfavorable17% positive
Gym
Mentioned in 5 Google reviews
60% unfavorable20% positive
Most helpfulMost helpful
All reviewsAll reviews
Cyril Shukla3 days ago on 
Google5/5
Excellent Hotel in Marrakesh. Excellent ambience. Have very courteous and cooperative staff. Quite spacious reception with sufficient sitting arrangements. Very attractive decoration in reception and garden area. In I will surely recommend this Hotel for luxurious and enjoyable stay.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Tony Carbonea month ago on Google5/5
Had a great service and staff are extremely helpful. We tad an issue with our room and it was solved the same day. Director of public relations Mr. Slim was very comprehensive and helpful. Great service
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
K Fergus5 months ago on Google3/5
Popular with tour companies and locals. May have 5-star amenities and service levels, but design and furnishings older and a bit worn.
Good local cuisine in buffet restaurant. Loud music throughout the day from pool …
Good local cuisine in buffet restaurant. Loud music throughout the day from pool …
Popular with tour companies and locals. May have 5-star amenities and service levels, but design and furnishings older and a bit worn.
Good local cuisine in buffet restaurant. Loud music throughout the day from pool area, but lots of people there.
Close to airport, under takeoff runway; 5-min, $100 dirham ride. But rooms quiet and dark with doors and curtains closed.
Modern Carrefour mall 1 block away.
Hallway lights out, phone not ringing, European style bathtub and shower.
English, passing at front desk, minimal with others, but staff is polite enough. But don’t try to carry a coffee cup out the front door. I was going out to chat with my tour guide and was called out, just outside the door! Damn! That guy must have low opinion of Americans, thinking we’re thieves!
Good local cuisine in buffet restaurant. Loud music throughout the day from pool area, but lots of people there.
Close to airport, under takeoff runway; 5-min, $100 dirham ride. But rooms quiet and dark with doors and curtains closed.
Modern Carrefour mall 1 block away.
Hallway lights out, phone not ringing, European style bathtub and shower.
English, passing at front desk, minimal with others, but staff is polite enough. But don’t try to carry a coffee cup out the front door. I was going out to chat with my tour guide and was called out, just outside the door! Damn! That guy must have low opinion of Americans, thinking we’re thieves!
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Ikbale Bouziane4 months ago on Google2/5
Been there for a three day conference for which we paid lots of money but couldn't even get a meal served in my room despite my illness. Bad quality buffet compared to what we paid for it. Good coffee break overall, despite the abused quantity of fried foods (nuggets, chicken, briouates...).
Rooms5.0
Service1.0
Location2.0
Alex Mounsteven4 days ago on Google5/5
not a north american 5 star - but nice... food was good... rooms were okay... and the pool and surrounding grounds were fantastic...
Trip typeVacation · Friends
Rooms4.0
Service5.0
Location5.0
Chaimae Agarram5 months ago on Google1/5
It was a desaster when we discovered in the morning that we lost 2600 MAD from our room, they stole our money and when we called the manager he said that we r not responsible for your lost ,you got to go to the police !! Seriously we were …
It was a desaster when we discovered in the morning that we lost 2600 MAD from our room, they stole our money and when we called the manager he said that we r not responsible for your lost ,you got to go to the police !! Seriously we were shocked from the service and the way they wore so cool about it. It was the worst hôtel choice I've ever made. I totaly don't recommend it .
Ils sont des voleurs, attention à vos object précieux. Ils nous ont volé 2600 dh de notre chambre.
Ils sont des voleurs, attention à vos object précieux. Ils nous ont volé 2600 dh de notre chambre.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Al-Fida Miah3 months ago on Google3/5
Its a nice looking hotel, rooms are nice, decent pool. Staff weren’t very helpful, lack English and French language skills.
Rachida Hassani2 months ago on Google5/5
It was excellent the service was really good and specially with Hasna she was very helpful and very nice I will recommend this hotel excellent the food was really good very clean rooms and Hasna was really great thanks very much will come back again
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Benjamin Rault6 months ago on Google3/5
Nice hotel with beautiful & clean rooms and big swimming pool. However the breakfast isn't good, receptionists are not efficient and the swimming pool area atmosphere is like a camping club with loud music played by the hotel. Don't expect a 5 stars hotel !
Rooms5.0
Service1.0
Location3.0
Soukaina Latrachea year ago on Google5/5
What a lovely greeting we received as we entered palm plaza. They really do make you feel at home and so very welcomed. The staff is respectful and generous. The property is gorgeous! The pool is stunning and large enough to have your own …
What a lovely greeting we received as we entered palm plaza. They really do make you feel at home and so very welcomed. The staff is respectful and generous. The property is gorgeous! The pool is stunning and large enough to have your own space from others. The property has various shops and several areas to eat and not to mention 24/7 food service. The rooms are spacious and clean and the breakfast buffet was delicious and well assorted. 10/10 would recommend! I’ll be back soon!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Sam Valizada7 months ago on Google1/5
The staff were ok but the service is absolutely appalling the tv does not work spent 5 days without a working tv. Very expensive and would noy recommend at all. Had a 5 month old baby and requested for an hour later checkout but apparently had to 400DH more. Not a great place to stay.
Trip typeFamily
Rooms1.0
Service1.0
Location3.0
Dillan MAALLOU3 weeks ago on Google1/5
Very expensive access to the pool in the middle of October. Disappointing.
Rooms1.0
Service1.0
Location1.0
Rote Irista9 months ago on Google4/5
The staff are really nice and welcoming, the hotel is spacey and nice to walk around. Quality breakfast and service but the rooms can be a little small and dated.
Alicja Borucinska3 years ago on Google3/5
The hotel is a bit older, but the pool area is still very nice and well taken care of. The team is very engaged and super helpful. The disappointing thing is definitely the food. The buffet in the evening was a total disaster. The food had …
The hotel is a bit older, but the pool area is still very nice and well taken care of. The team is very engaged and super helpful. The disappointing thing is definitely the food. The buffet in the evening was a total disaster. The food had a strange taste and there were very limited vegetarian options. Right next to the hotel is a shopping mall where the meals are way tastier and more affordable. The rooms are clean and specious. The second star down is for problems with the TV. Almost whole week of our stay there were problems with the signal.
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Sadaf Hassib3 years ago on Google5/5
This hotel was truly amazing! We had such a great stay, upon arrival we were offered an upgrade to a bigger room.
The rooms were extremely clean, all the staff were willing to go above and …
The rooms were extremely clean, all the staff were willing to go above and …
This hotel was truly amazing! We had such a great stay, upon arrival we were offered an upgrade to a bigger room.
The rooms were extremely clean, all the staff were willing to go above and beyond for us. The pool area had a relaxing vibe clean, towels were free. I would however point out the evening food was expensive 200Dirham for a buffet, which we never went to again.
Be cautious of the taxi drivers outside they do tend to try fighting over you for a lift.
Other then that we had a great stay Thanks for everything.
The rooms were extremely clean, all the staff were willing to go above and beyond for us. The pool area had a relaxing vibe clean, towels were free. I would however point out the evening food was expensive 200Dirham for a buffet, which we never went to again.
Be cautious of the taxi drivers outside they do tend to try fighting over you for a lift.
Other then that we had a great stay Thanks for everything.
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner3 years ago
Dear Sadaf,
First of all, we would like to thank you for your message and your warm comment on the quality of our services. We are delighted to know that our teams have succeeded in beautifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
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Nihal Nezharia year ago on Google1/5
Greetings
The view is a amazing BUT unfortunately the hotel doesn't deserve 4 or 5 ☆
I ordered something coast 65 DHS I asked to pay by card he informed me is okay …
The view is a amazing BUT unfortunately the hotel doesn't deserve 4 or 5 ☆
I ordered something coast 65 DHS I asked to pay by card he informed me is okay …
Greetings
The view is a amazing BUT unfortunately the hotel doesn't deserve 4 or 5 ☆
I ordered something coast 65 DHS I asked to pay by card he informed me is okay when i want to pay they said it must reach 100 ??? , also the receptionist asked the man in the restaurant , ....he said let her complete 100 OMG ??
Alsoo the light it's not working al all in hotel
I do appreciate NAJIB the receptionist for his service such a helpful man
But I am so upset this is the last time I'll come over
N.B ? DON'T BRING YOUR DEBIT / CREDIT CARD WITH YOU, THEY USE JUST THE CASH
The view is a amazing BUT unfortunately the hotel doesn't deserve 4 or 5 ☆
I ordered something coast 65 DHS I asked to pay by card he informed me is okay when i want to pay they said it must reach 100 ??? , also the receptionist asked the man in the restaurant , ....he said let her complete 100 OMG ??
Alsoo the light it's not working al all in hotel
I do appreciate NAJIB the receptionist for his service such a helpful man
But I am so upset this is the last time I'll come over
N.B ? DON'T BRING YOUR DEBIT / CREDIT CARD WITH YOU, THEY USE JUST THE CASH
Rooms5.0
Service1.0
Location1.0
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Ismail Bougtoba year ago on Google4/5
The welcoming staff is stressed, I think if they hire more people the hotel will be perfect.
Pool is great, everything is clean and well done.
Pool is great, everything is clean and well done.
Toyib Aremu2 years ago on Google4/5
I only went to this place for a conference so I did not access the rooms. The conference room is fine. If you were using the conference hall like I was, there are toilets accessible to you on the floor. You just have to ask hotelier or an …
I only went to this place for a conference so I did not access the rooms. The conference room is fine. If you were using the conference hall like I was, there are toilets accessible to you on the floor. You just have to ask hotelier or an assistant to guide you. As someone who uses the mosque for prayers, I liked the fact that there's provision for this. Ask the assistant again and they will tell you where the praying space is on the first floor.
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Etienne F3 years ago on Google3/5
This is a 3 star hotel in a 5 star building. While the facilities and amenities are lovely the staff have no idea how to treat customers. They like to ignore you at best and explain to you why you are wrong at worst. We stayed for 4 nights …
This is a 3 star hotel in a 5 star building. While the facilities and amenities are lovely the staff have no idea how to treat customers. They like to ignore you at best and explain to you why you are wrong at worst. We stayed for 4 nights and had the constant feeling that we were an imposition on the hotel. They would do well to retrain the staff to make the customers feel welcome and to serve them well.
The food is very ordinary. Although we stayed for 4 nights and had paid in advance for half board we chose to eat outside the hotel for all our meals for the last two days.
You can find a king's feast for 125 MAD per person in town. A good breakfast for 50 MAD. Why ensure sub par cafeteria food at the hotel?
The food is very ordinary. Although we stayed for 4 nights and had paid in advance for half board we chose to eat outside the hotel for all our meals for the last two days.
You can find a king's feast for 125 MAD per person in town. A good breakfast for 50 MAD. Why ensure sub par cafeteria food at the hotel?
Response from the owner3 years ago
Dear Etienne,
We are very sorry to know that your stay at our hotel went badly.
We also would like to thank your remarks regarding the quality of our services, and we assure you that we will look into this matter in order to prevent such inconvinient in the future.
We hope to have the pleasure of welcoming you very soon at our hotel and improve your precedent stay.
Best regards.
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Asmaa Hennanea year ago on Google5/5
As a team we were very satisfied with the service provided by the hotel, clean conference room, nice colours, good sound system thanks to a skilled sound technician, bright lights, without forgetting to mention the staff and their availability to help us, the restaurant is clean, offer a variety of salads and delicious meals.
Claus Egholm Nielsen4 years ago on Google3/5
Nice outside atmosphere.
Very nice room, with tub and balcony.
Mini bar was not stocked at all and was empty. …
Very nice room, with tub and balcony.
Mini bar was not stocked at all and was empty. …
Nice outside atmosphere.
Very nice room, with tub and balcony.
Mini bar was not stocked at all and was empty.
When I walked into my room, the door unlocked with my key card - but another guest was living there! Imagine her surprise (and mine) and chock. Two other guests in our party experienced this as well. Check-in times were horrible and slow. The people could not handle a large group and seemed like they never tried it before.
But besides that, the stay was nice.
Very nice room, with tub and balcony.
Mini bar was not stocked at all and was empty.
When I walked into my room, the door unlocked with my key card - but another guest was living there! Imagine her surprise (and mine) and chock. Two other guests in our party experienced this as well. Check-in times were horrible and slow. The people could not handle a large group and seemed like they never tried it before.
But besides that, the stay was nice.
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simon killeen4 years ago on Google3/5
An OK experience to best describe the hotel. A lot of potential due to its size. …
An OK experience to best describe the hotel. A lot of potential due to its size.
Location was a five minute drive from the square, which was good, but the immediate surrounding area was not special. If you don’t have a pool room view it’s not worth staying in.
Some of the staff were brilliant, whereas others were lazy and unhelpful.
Price wise it was fine. The bar at night was nice for relaxing outside, but the restaurants were terrible. Food option was average, decor was appalling and they were all empty - which really says something.
The pool was lovely, but you had to pay ten euro to just get in the spa doors, which we insisted we wouldn’t do.
Overall, only thing that made it was the location and shuttle service. Going forward we will look to do better. Make no mistake, despite the title, this is by no means a five star resort.
Location was a five minute drive from the square, which was good, but the immediate surrounding area was not special. If you don’t have a pool room view it’s not worth staying in.
Some of the staff were brilliant, whereas others were lazy and unhelpful.
Price wise it was fine. The bar at night was nice for relaxing outside, but the restaurants were terrible. Food option was average, decor was appalling and they were all empty - which really says something.
The pool was lovely, but you had to pay ten euro to just get in the spa doors, which we insisted we wouldn’t do.
Overall, only thing that made it was the location and shuttle service. Going forward we will look to do better. Make no mistake, despite the title, this is by no means a five star resort.
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David Ezra2 years ago on Google5/5
Really good hotel. I was on a conference and stayed hear for five days. The restaurant was good both for breakfast and lunch. The is a shopping mall with supermarket and restaurants just next door the city center is five minutes by taxi and …
Really good hotel. I was on a conference and stayed hear for five days. The restaurant was good both for breakfast and lunch. The is a shopping mall with supermarket and restaurants just next door the city center is five minutes by taxi and about 50 walking. The rooms are big and comfortable with very large beds. The staff was very helpful. You can change money in good rate at the hotel.
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Elie Nammour11 months ago on Google5/5
Five stars.spacious rooms. Smiley staff. Excellent food. Great outdoor. Attention to details. Courtesy and beyond.
Patric Bullmann7 months ago on Google1/5
Very dirty hotel and cockroaches are every where ! The stuff are very slow in the front office especially during night ! The hotel have strange activities and visitors during night !!!!
Very bad experience in Marrakesh
Very bad experience in Marrakesh
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
John Brophy4 years ago on Google3/5
Lovely hotel, the staff at reception were very unhelpful , the buffet at breakfast was a disgrace, breakfast was till 10.30 , at 9.55 there was no food left one morning. I complained to the resteraunt manager and he ignored me. I complained …
Lovely hotel, the staff at reception were very unhelpful , the buffet at breakfast was a disgrace, breakfast was till 10.30 , at 9.55 there was no food left one morning. I complained to the resteraunt manager and he ignored me. I complained at reception and they ignored me aswell. There was a gem of a person who saw what was going on and was brilliant in dealing with my issue, Her name was Sarah, entertainment manager. We were going on a excursion without having our breakfast and it was not acceptable for a so called 5 star hotel. Beautiful grounds nice hotel but absolutely some horrible staff. I will never return.
Response from the owner4 years ago
dear jhon,
thank you for taking the time to review Palm Plaza Hotel & Spa.
I am sorry that you often felt ignored by the staff of reception and restaurnt .Please, be sure that I am going to pass this information to the related departments.
But i'm surprised you did not find the food on the buffet at breakfast because when it finishes it will be filled .
I hope that will have the pleasure to host you back.
Best regards
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BRENDA ADEBAJO4 years ago on Google4/5
Lovely hotel. Only negative is food got boring and repetitive after a few days. Only one restaurant, a big big let down. Walking distance to a mall where you can buy pizza, burger king etc. Great and energised children's area staff who also …
Lovely hotel. Only negative is food got boring and repetitive after a few days. Only one restaurant, a big big let down. Walking distance to a mall where you can buy pizza, burger king etc. Great and energised children's area staff who also do dance at the pool side. The kids enjoyed the kids club. Night time live music for adults at the bar.
We had a pool side facing hotel room.
We had a pool side facing hotel room.
Response from the owner4 years ago
Dear client,
We are so pleased for your visit to Palm Plaza Hotel & Spa, We are so happy to hear about the fun your kids had or the time you enjoyed at the bar, And just to let you know that your opinion will be considered with the saff in charge of the food.
We hope to see you again for a pleasant stay.
kind regards.
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Nadia B Ramia4 years ago on Google1/5
I am still staying at the hotel and I can only give it a one star for luck of no star at all. The hotel is priced as 5 stars and the rooms, amenities and services are not even close to that range. The check in is the longest I have ever …
I am still staying at the hotel and I can only give it a one star for luck of no star at all. The hotel is priced as 5 stars and the rooms, amenities and services are not even close to that range. The check in is the longest I have ever experienced in a 5 star hotel (though reservation was confirmed online), the rooms are poorly maintained: TV very small, dated and connected with wires that are broken, therefore not switching channels and remote not working... sheets with stains (blood stains) that although Clorox washed are still visible, dated furniture and minibar not even filled with water ( you get two small bottles of water on your coffee table the first day only —no Refills), neither are the soap and shampoo refilled in the bathroom...our access cards had to be reactivated after the first day... so after walking to you room, you have to go back to reception ... and breakfast is very poor..I felt sorry for the guys at the eggs and crepes stations that had to keep trading their spatulas for lack of a second one..you get to pick your food with forks or tablespoons ( imagine having to pick up sliced cucumbers with a fork ?!), ustensils are not placed on the tables neither are these shortly cleaned after customers leave..Bottom line, this hotel deserves a 3 stars at the best only for the size of the rooms, the pool and the ambility of the security and the concierge. I do not recommend staying at this property.
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Torkil Kollsker4 years ago on Google1/5
This is definitely not a hotel that is worth 5 stars! There was a water damage in our room, which of course can happen anywhere. But we certainly did not like how the staff handled this. All our clothes and bags got wet, so we had to ask …
This is definitely not a hotel that is worth 5 stars! There was a water damage in our room, which of course can happen anywhere. But we certainly did not like how the staff handled this. All our clothes and bags got wet, so we had to ask them multiple times to dry our clothes and bags. And after some hours we did not bother to ask them again for drying our bags. Then we got a new room, which did not have wifi. Normally, one would think that an upgrade would be awaiting, but no, they said that we had to wait until they fixed the wifi in that room. Furthermore, they told us to wait for new keys, but of course they forgot everything about this. So all in all, we spent a full day on going back and forth to the reception desk and standing in line to get in touch with the staff. Time that we preferably could have spent outside in the pool instead.
Response from the owner4 years ago
Dear guest,
I am sorry for the inconvenience you had. It is true that we usually upgrade customers when there is such a problem. However, the hotel was full so could not do it. Please, accept all our apologies.
I hope that the rest of your stay went great.
Kind regards.
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N Khan2 years ago on Google3/5
The hotel is absolutely amazing. The gardens and swimming pool is the best I've seen. But the outside pool is cold and not heated. It's near to the end of November but the sun is out and weather is beautiful not to hot or cold. …
The hotel is absolutely amazing. The gardens and swimming pool is the best I've seen. But the outside pool is cold and not heated. It's near to the end of November but the sun is out and weather is beautiful not to hot or cold.
The hotel has all the expected services for a 5 Star.
Down side is there is no kettle or iron in the hotel rooms. The staff are Lazzy and try to avoid helping you. It's very expensive to eat in the hotel 200 dirams per person for buffet. Also remember to take your travel plugs coz the hotel has only 2 pins.
Over all Marrakech is very expensive to visit even though it's classed as a budget destination. Items are 3 times more expensive if not more than London. One thing about this place is that all the people want to do here is make money out of you where ever they can. Which I find very dishonest and disappointing. There isn't much Morroco here it's just a travel resort all most. The proper morroco is out of the city which I've not seen but feel that the people here have lost there culture and traditions. And I didn't get that feeling of Morroco.
The hotel has all the expected services for a 5 Star.
Down side is there is no kettle or iron in the hotel rooms. The staff are Lazzy and try to avoid helping you. It's very expensive to eat in the hotel 200 dirams per person for buffet. Also remember to take your travel plugs coz the hotel has only 2 pins.
Over all Marrakech is very expensive to visit even though it's classed as a budget destination. Items are 3 times more expensive if not more than London. One thing about this place is that all the people want to do here is make money out of you where ever they can. Which I find very dishonest and disappointing. There isn't much Morroco here it's just a travel resort all most. The proper morroco is out of the city which I've not seen but feel that the people here have lost there culture and traditions. And I didn't get that feeling of Morroco.
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Tudor Stanciu2 years ago on Google3/5
In my oppinion it is a 3 stars hotel not a 5 as they claim, in rooms there is only one electrical socket, if u have a laptop and a phone you cannot charge both of them, internet its not availible in all rooms and where its availible it does …
In my oppinion it is a 3 stars hotel not a 5 as they claim, in rooms there is only one electrical socket, if u have a laptop and a phone you cannot charge both of them, internet its not availible in all rooms and where its availible it does not work. The room was dirty, and there was a very disturbing vibration from beneath the room. In one word its a overpriced 3 stars hotel. I would not stay again there.
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Hiroshi Dai4 years ago on Google3/5
Staff somewhat unorganized but very friendly and will give there best. Some rooms might need a little handy work (the small details) but overall comfortable.
Great location if you want to escape medina's hectic. They offer an hourly shuttle to and from the medina but don't forget to book it in advance.
Great location if you want to escape medina's hectic. They offer an hourly shuttle to and from the medina but don't forget to book it in advance.
Steven Byron4 years ago on Google5/5
Best Hotel I have ever been to. I was only suppose to be there for 2 days but every day I could find myself to leave so kept on rebooking. The staff were amazing the piano bar was awesome. This hotel is defiantly the best I have ever been to and the cost is crazy they could charge so much more. PLEASE USE THIS HOTEL. 5stars
Response from the owner4 years ago
Dear client,
We are so pleased for your visit to Palm Plaza Hotel & Spa, and also that you had such good time while you were with us. and for you to know that The staff will be very grateful to hear your words.
We hope that we can see you another time for more good experience.
Kind regards.
John Glover2 years ago on Google3/5
Pleasant hotel, good sized rooms, good food. Two adverse comments, firstly hot water can be in scarce supply early in the morning, secondly the hotel is a good walk from the Medina.
Daniela Vieriu4 years ago on Google5/5
EXCELLENT!
I start by saying that our 10nights stay at the Palm Plaza was excellent! …
I start by saying that our 10nights stay at the Palm Plaza was excellent! …
EXCELLENT!
I start by saying that our 10nights stay at the Palm Plaza was excellent!
About the hotel:
His architecture is beautiful as well as the inside. The garden is well maintained and clean which looks like an exotic place. The hotel runs a shuttle minibus every day every hour which takes you for free to the medina (in the city centre of Marrakesh) and they take you back to the hotel as well. You just need to book it 2-3 hours before. This is a very good service offered to the customers! 5 minutes walking from the hotel, there is a small shopping centre where you can find everything you need.
About the pool:
Big and clean. They give you towels and you can easily find free sunbeds. It was never overcrowded and yes, there were families with children but they never bothered too much.
About the room:
Nothing extraordinary but the most important for me is for the room to be clean. And it was clean all the time. They did cleaning every day and changed towels every day even if the towels were not left on the floor. Room with balcony, fridge and TV. The bathroom was okey, clean.
About the food:
Breakfast is buffet, there is plenty of different food for everyone! Croissants, cooked food, fresh fruits, yoghurt, cereals, marmallades, cheese, ham, all kind of bread, morrocan food, thè, coffees and outside they have someone that cooks fried eggs or omelette at the moment and other kind of morrocan "bread". There are 3 or 4 restaurants in the hotel where you can eat lunch and dinner, there is a snack bar by the pool and a nice bar where you can enjoy a drink.
About the staff:
Nice, friendly, helpful and always ready to help. They speak English quite well.
Don't hesitate to book your holiday at this hotel!
I start by saying that our 10nights stay at the Palm Plaza was excellent!
About the hotel:
His architecture is beautiful as well as the inside. The garden is well maintained and clean which looks like an exotic place. The hotel runs a shuttle minibus every day every hour which takes you for free to the medina (in the city centre of Marrakesh) and they take you back to the hotel as well. You just need to book it 2-3 hours before. This is a very good service offered to the customers! 5 minutes walking from the hotel, there is a small shopping centre where you can find everything you need.
About the pool:
Big and clean. They give you towels and you can easily find free sunbeds. It was never overcrowded and yes, there were families with children but they never bothered too much.
About the room:
Nothing extraordinary but the most important for me is for the room to be clean. And it was clean all the time. They did cleaning every day and changed towels every day even if the towels were not left on the floor. Room with balcony, fridge and TV. The bathroom was okey, clean.
About the food:
Breakfast is buffet, there is plenty of different food for everyone! Croissants, cooked food, fresh fruits, yoghurt, cereals, marmallades, cheese, ham, all kind of bread, morrocan food, thè, coffees and outside they have someone that cooks fried eggs or omelette at the moment and other kind of morrocan "bread". There are 3 or 4 restaurants in the hotel where you can eat lunch and dinner, there is a snack bar by the pool and a nice bar where you can enjoy a drink.
About the staff:
Nice, friendly, helpful and always ready to help. They speak English quite well.
Don't hesitate to book your holiday at this hotel!
Response from the owner4 years ago
Dear Daniela,
Thank you for taking the time to review Palm Plaza Hotel & Spa.
I am glad to hear that you enjoyed your stay with us.
We hope to welcome you again soon.
Best regards.
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AytArt عيطة آرت4 years ago on Google3/5
My wife and I stayed in this hotel for 3 days. The customer service is anything but good We first were given a smoker room and we had t ask for another room. The receptionist took our ID's, promised to return them but never did. Hence we forgot them after the chek out and had to go back to get them.
Vijay Bapodra3 years ago on Google3/5
An appaling level of service, determines the score more than any other. The concierge staff, booked us a taxi at 300 dhirams. When it needn't have cost more than 100 dhirams for 7 people to go into central Marrakech. To have hotel staff …
An appaling level of service, determines the score more than any other. The concierge staff, booked us a taxi at 300 dhirams. When it needn't have cost more than 100 dhirams for 7 people to go into central Marrakech. To have hotel staff provide such terrible service really does leave a sour taste.
Lovely hotel and pool and the majority of people, especially bar staff and cleaners were brilliant, who went above and beyond to help. The hotel does have some issues with rooms but, these were resolved promptly by a different set of staff members at reception.
Lovely hotel and pool and the majority of people, especially bar staff and cleaners were brilliant, who went above and beyond to help. The hotel does have some issues with rooms but, these were resolved promptly by a different set of staff members at reception.
Trip typeVacation
Rooms4.0
Service2.0
Location4.0
Response from the owner3 years ago
Dear customer,
First of all, we would like to thank you for your message.
We also would like to thank your remarks regarding the quality of our services and we assure you that we will look into this matter in order to prevent such inconvenient in the future.
We hope to have the pleasure of welcoming you very soon and improve your precedent stay.
Best regards.
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Audrey Fleming5 years ago on Google2/5
Very uneven service. The rooms are large. The front desk during the day is OK. In the evening unfriendly and unhelpful. The bath tubs are not cleaned well and there is mold on the walls. Expensive food for many things. Tried to order a …
Very uneven service. The rooms are large. The front desk during the day is OK. In the evening unfriendly and unhelpful. The bath tubs are not cleaned well and there is mold on the walls. Expensive food for many things. Tried to order a non-alcoholic drink from the menu by the pool. They didn't have 8 of the 10 drinks offered. Only juice. Why offer something if you never serve it? Our a/c works great. Our friend in another room the a/c barely works. The night staff were unfriendly and tried to move her into an empty wing of the hotel with no lights in the hallway. Very poor. Then said hotel 100% full and basically, too bad. Hotel not near much. Nice pool beds are OK. Nothing much else to recommend this place.
Response from the owner4 years ago
Dear client,
We are se pleased tha you chose Palm Plaza Hotel & Spa, We are so sorry for all you have been threw , just to let you know that all your remarques will be considered with the staff and services in charge.
i hope you can choose us for your next vacation so we can change your opinion about our hotel
Kind Regard.
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Yousef Abu-Khadija3 years ago on Google3/5
Acceptable
It doesn't deserve to be 5 star hotel, usually 5 star hotels services are so much better than this hotel. I would say it is 4 star hotel. In my opinion it is …
It doesn't deserve to be 5 star hotel, usually 5 star hotels services are so much better than this hotel. I would say it is 4 star hotel. In my opinion it is …
Acceptable
It doesn't deserve to be 5 star hotel, usually 5 star hotels services are so much better than this hotel. I would say it is 4 star hotel. In my opinion it is over priced, staff should be more helpful, rooms are NOT CLEAN and it is a big deal for me. Not that comfortable, but overall it is ok if you want to have a getaway from a city.
It doesn't deserve to be 5 star hotel, usually 5 star hotels services are so much better than this hotel. I would say it is 4 star hotel. In my opinion it is over priced, staff should be more helpful, rooms are NOT CLEAN and it is a big deal for me. Not that comfortable, but overall it is ok if you want to have a getaway from a city.
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Fiaz Fee3 years ago on Google4/5
Well received & accommodated by reception staff. Nice big clean hotel with friendly staff & amazing pool. Has a variety of in house restaurants, spa facilties & souvenir shops. Rooms are fairly decent with balconies or terraces but be …
Well received & accommodated by reception staff. Nice big clean hotel with friendly staff & amazing pool. Has a variety of in house restaurants, spa facilties & souvenir shops. Rooms are fairly decent with balconies or terraces but be warned they do not provide kettles in rooms hence 4*. Otherwise we had a great stay here because it's located 9 mins from airport & away from the hussle of town centre yet takes only 10 mins in a taxi costing 30 Mad. Also 5 mins from hotel is a AlMazar shopping centre with food courts too. 😁
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SKM MKS3 years ago on Google2/5
Minimal maintenance french hotel, sub standard breakfast, just nice touch with egg/paratha chef that makes fresh for you. Hotel doesnt provide iron at all! Or razor, just few toiletries. Shower worked great but AC intermittent, but beds …
Minimal maintenance french hotel, sub standard breakfast, just nice touch with egg/paratha chef that makes fresh for you. Hotel doesnt provide iron at all! Or razor, just few toiletries. Shower worked great but AC intermittent, but beds nice & firm & dirty/limited swimming towels. TV bit fuzzy & majority french channels. Safe was faulty & wifi not great from room on first floors, reception area usually best place. Staff were VERY helpful & good advice but very limited english speakers, mainly Arabic/French. Gym is free but hammam/spa/indoor pool costs! We were told it was included but indoor swimming 100dirham p/hour. Hotel has free shuttle/return to jamma al fnaa hourly but needs booking. Best to book activities via hotel as you get reliable service.
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sujoud ghallab5 years ago on Google3/5
So, about this hotel it definitely doesn't reach a 5 stars hotel but it has many good points. My trip was a business kind of trip to attend a medical conference and the hotel was the conference venue. The location is in a quiet area with a …
So, about this hotel it definitely doesn't reach a 5 stars hotel but it has many good points. My trip was a business kind of trip to attend a medical conference and the hotel was the conference venue. The location is in a quiet area with a nearby mall ( almazar mall). It has a large terrace with a swimming pool and a beautiful garden full of roses. The garden itself is an excellent area for those seeking relaxation. Talking about the room and furniture, it is average. I loked the balcony though. Unfortunately there is no kettle and no room bar. My room was a bit away from the reception area and that made the WiFi signal to be weak enough that I purchased a moroccan data plan to finish my work. Another negative point was that the cooking smell was obviously in the room through the a/c system and that was annoying. The cuisine was average as well.
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Victoria Fitzpatrick5 years ago on Google4/5
Nice clean hotel, lovely pool. Food fresh and staff friendly. Misses a few touches to make it the 5 star it claims to be but we enjoyed our stay.
Abdelilah Amrania month ago on Google5/5
Great staff and awesome placement
Oumaima Akkazi4 years ago on Google4/5
The pool is great, the breakfast is various and tastes great ! The room we booked was very clean, just one disappointment, we requested a king bed, but we had twin beds, otherwise would definitely recommend
Amarjit Athwal4 years ago on Google1/5
Deafinitely not 5 star.
Rooms not up to standard.
Very poor customer service from hotel staff and Mr Slim manager making promises …
Rooms not up to standard.
Very poor customer service from hotel staff and Mr Slim manager making promises …
Deafinitely not 5 star.
Rooms not up to standard.
Very poor customer service from hotel staff and Mr Slim manager making promises he can not keep.
Would not recomend to family or friends.
Rooms not up to standard.
Very poor customer service from hotel staff and Mr Slim manager making promises he can not keep.
Would not recomend to family or friends.
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nabil faouzi4 years ago on Google3/5
They have gd staff but the equipment wasn't gd enough, canalizations in the bathroom was horrible and did a lot of sounds hope they repair it soon but the room wasn't that bad and position of hotel is great
Response from the owner4 years ago
Dear client,
We are so pleased for your visit to Palm Plaza Hotel & Spa, and we are so sorry to hear about the equipement and the bathroom. Just to let you know that that we appreciate your comment, everything you said will be considered with the people in charge.
We hope that we can see you another time so we can fix our mistakes, and for you to have a better vacation.
Kind regards.
Judy Hall4 years ago on Google4/5
Nice hotel. Friendly staff. Room ok. No tea making facilities though. Food very good. Huge variety.
Otmane EL HAMMOUMIa year ago on Google1/5
Bad reception, prices shown on booking or other platforms are not the same when you pay. Poor amenities and service
The BF was good
The BF was good
Hamza NOUARa year ago on Google5/5
So amazing place, the view it cool, the room its so handsome and calm... I love it ❤️😍😘👌👍
Ruth herbstein3 years ago on Google4/5
Nice hotel. Very good breakfast and dinner. But has alot to improve in house keeping to become a real 5 star hotel.
michael fischer10 months ago on Google4/5
Lovely rooms and grounds. Basic food, looong walk to room from reception.
Basma Attar2 years ago on Google2/5
I spent one night here i can't believe I still have one left, I can hear every sounds possible, I couldn't sleep at all. the room is so hot cause eventually the ac doesn't work. U can smell the food from the kitchen. This is the last time for me
Milan Bogic2 years ago on Google3/5
Looks nice but needs renovations,charging extra money for using sauna is not nice, jacuzzi same story. Breakfast okay.
Exploring Cities Universe2 years ago on Google5/5
Nice Hotel clean the food is good and it's very quiet and relaxing place to be with a beautiful view from the balcony 👍
Tarik B.a year ago on Google5/5
Very nice place, clean rooms, good meal, good service and kind people.
Mariateresa Malakos3 years ago on Google5/5
Nice hotel. Very good food person
friendly and kind staff. To many big tourist groups.
friendly and kind staff. To many big tourist groups.
Leon Pullin2 years ago on Google5/5
Beautiful and quiet hotel
Lovely pool area and salads, we come here to relax and switch off in the sun
Lovely pool area and salads, we come here to relax and switch off in the sun
Noah Marmad3 years ago on Google5/5
Beautifull hotel. I love the breakfast! I live in palm appart. But this place is good aswell. (This hotels works with palm appart. In palm Plaza u have to eat.
abdelilah el hassania year ago on Google5/5
Warm welcome, great staff, great facilities. I really felt like coming home
Naoyuki Sugai2 years ago on Google5/5
Good hotel for me, bathroom is clean and good shower, enough water pressure and hot water, and nice room and good breakfast.
Jim Fleming5 years ago on Google2/5
Looks nice but not worth it. Away from things. Food is expensive. Just so-so. The spa is very expensive would pay less in London.
Badreddine Assouli3 years ago on Google1/5
It was horrible experience
Rooms are not quite as described
I don't think that this is a 5 star hotel …
Rooms are not quite as described
I don't think that this is a 5 star hotel …
It was horrible experience
Rooms are not quite as described
I don't think that this is a 5 star hotel
And every hour you get a noise from airplanes
The only good thing was the view and the reception guys were nice and polite
Rooms are not quite as described
I don't think that this is a 5 star hotel
And every hour you get a noise from airplanes
The only good thing was the view and the reception guys were nice and polite
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moun alazhar5 years ago on Google3/5
We stayed in this hotel for 4 days it's OK I wouldn't say it's 5 star the rooms ok the food ok nothing special the staff were friendly
Anass Moustabchira year ago on Google5/5
Love the place, especially the swimming pool is very exciting 🤩🤩🤩!!
محمد مهدي3 years ago on Google1/5
Totally thief's the air conditioning was not working and the hotel refused to return the money to me, the worst people in morroco is marrakech
Response from the owner3 years ago
Dear customer,
First of all, we woudl like to thank you for your message.
We are very sorry to know that your stay went badly.
We also would like to thank you for your remarks regarding the quality of our services, and assure you that we will look into this matter in order to prevent such inconvenient in the future.
We hope to have the pleasure of welcoming you very soon at our hotel and improve your precedent stay.
Best regards.
Redoin ERRAJIa year ago on Google5/5
Very good swimmingpool. People are welcoming.
Pura Marcel Flaviu4 years ago on Google5/5
Excellent service and clean rooms. Reception staff very friendly and helpful.
Response from the owner4 years ago
Dear guest,
It is a great pleasure to read your review. I am thrilled that you had a great stay at Palm Plaza Hôtel & Spa and that you felt well welcomed by our staff.
I hope that we will have the opportunity to host you back soon.
Kind regards
brian carey3 years ago on Google3/5
Nice location with quick access to the airport and the city centre - showing the signs of aging in many areas. Friendly staff
anil bhagat5 years ago on Google4/5
Nice hotel good poolside ba with light meals. Main dinning in buffet with good breakfast options.
Imane Chafiq5 years ago on Google2/5
Unclean bed sheets with yellow marks on the inside pillows covers
Unfriendly stuff especially at the reception desk
No coffee or tea counter in the rooms
Unfriendly stuff especially at the reception desk
No coffee or tea counter in the rooms
Amine Amrani4 years ago on Google4/5
Nice hotel and place. Well placed. But need a slightly maintenance.
Response from the owner4 years ago
Dear Amine ,
thank you for taking the time to review Palm Plaza Hotel & Spa.
We hope to welcome you again soon.
Best regards.
Ramiro Ramirez3 years ago on Google2/5
Expensive for the things that provide. Only the fitness is included in the room price. For everything else you will be charged extra.
biba scarlet5 years ago on Google4/5
Great place but a little bit far from city center .. the service is not really pleasent.. not good organization of the staff :/
Response from the owner4 years ago
Dear client,
We are so pleased that you chosed us for your vacatio, and we are sorry for the unpleasant service that you had , but make sur that all you remarques will be considered with the services in charge.
We hope to see you again for a pleasant vacation.
Kind regards
Fayssal Lam3 years ago on Google2/5
noise noise from plans !
for me its a 3* hotel not 5
rooms are normal …
for me its a 3* hotel not 5
rooms are normal …
noise noise from plans !
for me its a 3* hotel not 5
rooms are normal
I booked a room with double bed and they gave me two separate beds
for me its a 3* hotel not 5
rooms are normal
I booked a room with double bed and they gave me two separate beds
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Velma Pridemore11 months ago on Google4/5
Beautiful, modern and great customer service.
norick sabaruddin3 years ago on Google4/5
Love the set ups...modern and great facilities. Located on new block of commercial centre. Near the airport.
bahama othmane3 months ago on Google5/5
Nice place to stay
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Jamal Baksh5 years ago on Google5/5
Excellent service and beautiful simple yet effective apartments
Response from the owner4 years ago
Dear client,
So glad that you liked Palm Plaza Hotel & Spa, and thank you for your compliments,your remarques will be well delivered to the staff.
We will be waiting for your next visit.
Best regard.
rosa Dominguez2 years ago on Google3/5
Ok place for a short visit, 30 min walk from city centre, expensive foods and drinks
Amine Moutrane4 years ago on Google3/5
It doesn't deserve its 5 stars ... I'd rather give it 4 ones
Rahina Begum4 years ago on Google5/5
Nice and clean, lovely nice restaurant and pool
Response from the owner4 years ago
(Translated by Google) Dear Rahina,
Thank you for taking the time to rate the Palm Plaza Hotel & spa.
We hope to be lucky to receive you very soon.
Cordial greetings.
(Original)
Chère Rahina,
Nous vous remercions d’avoir pris le temps de noter le Palm Plaza Hotel & spa..
Nous espérons avoir de la chance de vous recevoir très prochainement.
Cordiales salutations.
Food Ops uk4 years ago on Google5/5
Beautiful hotel 😎 about the have a beautiful holiday #jojo & #shemz
Response from the owner4 years ago
Dear guest,
Thank you for taking the time to leave a review. I am glad to see that you enjoyed the Palm Plaza Hotel & Spa. We will be pleased to welcome you back soon.
Kind regards.
Home Poufs Home poufs4 years ago on Google5/5
Merveilleux.. great ... everything was perfect i really appreciate the service, the staff
Response from the owner4 years ago
Dear guest, thank you for taking the time to review Palm Plaza Hotel & Spa.I am glad to hear that you enjoyed the hotel and our service. We hope to welcome you again soon. Best regards.
haider حيدر التميمي Altimimi3 years ago on Google5/5
The only place honestly that I consider it the best In Marrakech comparing to other places
Emilia Gurila5 months ago on Google1/5
Horrible
Trip typeVacation · Couple
zineb alaoui3 years ago on Google4/5
A lot of events are hold there and it's great
Response from the owner3 years ago
Dear Zineb,
First of all, we would like to thank you for your message and your warm comment on the quality of our services.
We are delighted to know that our teams have succeeded in beautifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
alun roberts4 years ago on Google4/5
Good value nice pool
Response from the owner4 years ago
Dear guest,
Thank you for reviewing Palm Plaza Hotel & Spa. I am glad that you enjoyed your stay here.
It would be a pleasure to host you back.
Best regards
Elmehdi Habib4 years ago on Google4/5
Good service, nice hotel
Response from the owner4 years ago
Dear Guest,
thank you for taking the time to review Palm Plaza Hotel & Spa.
We are glad to hear you enjoyed the hotel.
We hope to welcome you again soon.
Best regards.
Yemi Dalley3 years ago on Google4/5
Nice hotel. Hosted devoxx Marrakech. Close to the mall.
Karam Ikbal4 years ago on Google4/5
Nice place, nice pool, good service
Response from the owner4 years ago
Dear guest,
Thank you for your review about your stay at the Palm Plaza Hotel & Spa which was apparently great. We hope to welcome you back soon.
Best regards.
Loukatousofia@gmail.com Λουκατου3 years ago on Google5/5
Nice hotel with very good service
Response from the owner3 years ago
Dear Sofia,
First of all, we would like to thank you for your message and your warm comment on the quality of our services. We are delighted to know that our teams have succeeded in beautifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
João P Carvalhinho2 years ago on Google4/5
Good service. But not surprising.
Trip typeVacation · Couple
Martin Eduvie4 years ago on Google5/5
Excellent and remarkable experience. Keep it up!
Response from the owner3 years ago
Dear Guest,
thank you for taking the time to review Palm Plaza Hotel & Spa.
I am glad to hear that you enjoyed your stay with us.
We hope to welcome you again soon.
Best regards.
Nir Eldar3 years ago on Google5/5
Great hotel, close to the center.
Noureddin Aitelkadi2 years ago on Google4/5
Great location outside the busy street of marrakech
Piotr Reznar5 years ago on Google4/5
All fine. Good hotel.
Lee John3 years ago on Google5/5
Excellent food, excellent customer service
עקיבא ברגמן11 months ago on Google1/5
Not a 5 star
M
Mounir2 years ago on 
ZenHotels.com7.5/10
The kindness of the people who work for the hotel
Visited in December 2019
David Brewster4 years ago on Google3/5
Could have been better all round.
Response from the owner4 years ago
Dear Mr Brewster,
Thank you for reviewing Palm Plaza Hotel & Spa. I am sad to read that your stay did not meet all your expectations. I wish we could have provided you a better experience.
Best regards
M
Mounir2 years ago on 
ZenHotels.com7.5/10
The kindness of the people who work for the hotel
Visited in December 2019
Ouadia Kbibech5 years ago on Google3/5
Good enough for the price - Not a 5*
Sophia Toukram3 years ago on Google5/5
Excellent service, perfect location.
Hadi Mounir3 years ago on Google5/5
Nice hôtel. Friendly team
Paul Fontenot4 years ago on Google3/5
Ok. But the A/C was not working in my room.
Response from the owner4 years ago
Dear guest,
Thank you for taking the time to leave a review. We are sorry for the inconvenience.
Thank you for choosing the Palm Plaza Hotel & Spa. We hope to welcome you back soon.
Best Regards.
Ts Ai2 years ago on Google3/5
Poor Wi-Fi in the room.
Adil L3 years ago on Google4/5
Good Service and beautiful nice place
rebecca okello5 years ago on Google5/5
Clean,friendly and awesome
Sheikh Juma Al Maktoum3 years ago on Google1/5
Very slow service and poor quality 👎👎👎
Benjámin Fülesi3 years ago on Google5/5
Beutyfull place, great Service.
Response from the owner3 years ago
Dear Benjamin,
First of all, we would like to thank you for your message and your warm comment on the quality of our services. We are delighted to know that our teams have succeeded in beautifying your stay at our hotel, and that our services have reached the height of your expectations.
We hope to have the pleasure to welcoming you very soon at our hotel.
Best regards.
Bobby Hendrawan4 years ago on Google5/5
nice to stay for enjoy the city
Response from the owner4 years ago
Dear customer,
Thank you for taking the time to leave a review. We are glad that you enjoyed the Palm Plaza Hotel & Spa.
Kind regards.
Morad Bensaoud6 years ago on Google4/5
Very nice swimming pool!
Sam Lam11 months ago on Google4/5
Top
THEODORIS MAKRIS3 years ago on Google4/5
Very nice
Response from the owner3 years ago
Dear Theodoris,
First of all, we would like to thank you for your message and your warm comment on the quality of our services. We are delighted to know that our teams have succeeded in beautifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
Miran Raouf3 years ago on Google4/5
Great place and good service.
Response from the owner3 years ago
Dear customer,
First of all, we would like for your message and your warm comment on the quality of our services.
We are delighted to know that our teams have succeeded in beautifying your stay at our facilities, and that our services have reached the height of your expectations.
We hope to have the pleasure to welcoming you very soon at our hotel.
Best regards.
Sergio Moreno5 years ago on Google5/5
Impressive swimming pool and boîte
Haitam Maaloumi3 years ago on Google3/5
Bad Service at the Restaurant
Response from the owner3 years ago
Dear Haitam,
First of all, we would like to thank you for your message.
We also would like to thank your remarks regarding the quality of our services and we assure you that we will look into this matter in order to prevent such inconvenient in the future.
Best regards.
Lance Work4 years ago on Google5/5
good service nice people
Response from the owner4 years ago
Dear Guest,
I am glad that you enjoyed your stay at Palm Plaza Hotel & Spa and that you felt well received.
I hope that we will have the pleasure to host you back soon.
Kind regards
Riad Yassine2 years ago on Google5/5
I love it
zineb benslimane5 years ago on Google5/5
Very nice hôtel
mohamed Fliflou3 years ago on Google4/5
Amazing place to rolax
MOHAMMED ABDELMOUNAIM4 years ago on Google5/5
Like I'm in New Jersey 🇯🇪
Response from the owner4 years ago
Dear Guest,
thank you for taking the time to review Palm Plaza Hotel & Spa.
We hope to welcome you again soon.
Best regards.
Quick Transport3 years ago on Google4/5
Very nice hotel
Response from the owner3 years ago
Hello,
We thank you first of all for your message and your warm comment on the quality of our services.
We are delighted to learn that our teams have succeeded in beautifying your stay at our facility, and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon to our hotel, and to improve your stay.
With kinds regards.
elmzaiti redaa year ago on Google4/5
Correct
El Mehdi Bahy3 years ago on Google5/5
The place is very nice
Response from the owner3 years ago
Dear Guest,
we are glad to hear that you had a nice stay.
we hope to welcome you again soon.
Best regards.
Abdullah Almuzayyen4 years ago on Google2/5
not clean
Response from the owner4 years ago
Dear Abdullah,
Thank you for taking the time to review Palm Plaza Hotel & Spa. I am sorry that your stay at Palm Plaza Hotel & Spa did not meet your expectations. Be sure that your comment will be taken into consideration.
Thank you for choosing the Palm Plaza Hotel & Spa.
Best Regards
lilugeorge guinto4 years ago on Google5/5
Is ok
Friendly staff
Friendly staff
Response from the owner4 years ago
Dear guest,
Thank you for taking the time to review Palm Plaza Hotel & Spa. I'm happy that you spent great time over here.
Kind regards.
Nemar Soufiane3 years ago on Google5/5
Coool
Hicham Messaoudi3 years ago on Google5/5
I like
fico lastico2 years ago on Google5/5
Waww
Alberto Castro5 years ago on Google5/5
Top.
abderrahmane mokhtari2 years ago on Google5/5
Top
mourad nourelyakine3 years ago on Google4/5
Ok
april sana2 years ago on Google4/5
Nice
Lhou Hicham3 years ago on Google5/5
Top
Response from the owner3 years ago
(Translated by Google) Dear Customer,
First of all, we thank you for your message and your warm comment on the quality of our services.
We are delighted to learn that our teams have succeeded in enhancing your stay in our establishment, and that our services have met your expectations.
We hope to have the pleasure of welcoming you very soon to our hotel, and improving your stay.
Cordially.
(Original)
Cher client,
Nous vous remercions tout d'abord pour votre message et votre commentaire chaleureux sur la qualité de nos services.
Nous sommes ravis d'apprendre que nos équipes ont réussi à embellir votre séjour au sein de notre établissement, et que nos services aient atteint la hauteur de vos attentes.
Nous espérons avoir le plaisir de vous accueillir très prochainement au sein de notre hôtel, et améliorer votre séjour.
Cordialement.
heumissi yamina3 years ago on Google5/5
Top
Ranya H5 years ago on Google5/5
Top!
Youssef Mouhacine4 years ago on Google5/5
Ok
charif habsaoui3 years ago on Google4/5
Cool
Response from the owner3 years ago
(Translated by Google) Dear Customer,
We thank you first of all for your message and your warm comment on the quality of our services. We are delighted to learn that our teams have managed to beautify your stay, and that our services have reached the height of your expectations.
We look forward to welcoming you very soon to our hotel.
Cordially.
(Original)
Cher client,
Nous vous remercions tout d'abord pour votre message et votre chaleureux commentaire sur la qualité de nos services. Nous sommes ravis d'apprendre que nos équipes ont réussi à embellir votre séjour, et que nos services aient atteint la hauteur de vos attentes.
Nous espérons avoir le plaisir de vous accueillir très prochainement au sein de notre hôtel.
Cordialement.
amawn amawn4 years ago on Google5/5
Good
Anas Chraibi3 years ago on Google5/5
Nice
Response from the owner3 years ago
Dear customer,
First of all we would like to thank you for your message and your warm comment on the quality of our services.
We are delighted to know that our teams have succeeded in beautifying your stay at our facilities, and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
Aziz abdellaoui4 years ago on Google5/5
Top
Response from the owner4 years ago
(Translated by Google) Dear Customer,
First of all, thank you for sharing your feelings. We are glad that you enjoyed the services of the Palm Plaza Hotel & Spa. We look forward to welcoming you again.
Best regards.
(Original)
Cher client,
Tout d’abord, merci d’avoir partagé votre ressenti. Nous sommes heureux que vous ayez apprécié les prestations du Palm Plaza Hotel & Spa. Au plaisir de vous accueillir à nouveau parmi nous.
Bien cordialement.
Mariam Meritta4 years ago on Google4/5
good
Response from the owner4 years ago
Dear Mariam,
I am thrilled that you enjoyed Palm Plaza Hotel & Spa.
It would be a pleasue to host you back.
Kind regards
M3alim SIMO4 years ago on Google5/5
Nice
Response from the owner4 years ago
(Translated by Google) Dear Customer,
Thank you for taking the time to rate the Palm Plaza Hotel & Spa.
We look forward to welcoming you again.
Best regards
(Original)
Cher client,
Merci d'avoir pris le temps de noter le Palm Plaza Hôtel & Spa.
Au plaisir de vous accueillir à nouveau.
Sincères salutations
Afaf Ato4 years ago on Google5/5
Gorgeous
Response from the owner4 years ago
Dear Guest,
Thank you for rating Palm Plaza Hotel & Spa. I am glad that you had a nice stay.
Kind regards.
Hamza yassine4 years ago on Google5/5
Nice
Response from the owner4 years ago
(Translated by Google) Dear Hamza Yaasine,
Thank you for taking the time to rate the Palm Plaza Hotel & Spa.
Best regard
(Original)
Cher Hamza Yaasine,
Merci d'avoir pris le temps de noter le Palm Plaza Hôtel & Spa.
Sincères Salutations
ADIL AARAB4 years ago on Google3/5
Good ftour
Response from the owner4 years ago
Dear Adil,
Thank you for taking the time to review your experience at Palm Plaza Hotel & Spa. I am thrilled to read that you enjoyed the ftour.
I hope that we will have the opportunity to host you back soon.
Kind regards
driss bayaddou4 years ago on Google5/5
Hotel
Response from the owner4 years ago
(Translated by Google) Dear Driss,
Thank you for taking the time to rate the Palm Plaza Hotel & Spa.
We are delighted to note that you had a very good stay with us.
We hope to see you again very soon.
Best regard.
(Original)
Cher Driss,
nous vous remercions d'avoir pris le temps de noter le Palm Plaza Hotel & Spa.
Nous sommes ravis de constater que vous avez passé un très bon séjour parmi nous.
Nous espérons vous recevoir de nouveau très prochainement.
Sincères Salutations.
ahmed khalidi3 years ago on Google3/5
Decent stay
Roger Morris3 years ago on Google4/5
Nice hotel
DANA DAYDAN3 years ago on Google5/5
Amazing...
Response from the owner3 years ago
Dear Dana,
First of all, we would like for your message and your warm comment on the quality of our services.
We are delighted to know that our teams have succeeded in beautifying your stay at our facilities, and that our services have reached the height of your expectations.
We hope to have the pleasure to welcoming you very soon at our hotel.
Best regards.
Anas Bouhlal3 years ago on Google5/5
Belle experience
Mahmoud Taha5 years ago on Google5/5
Good accomdation
Yarron Tuil4 years ago on Google4/5
great place
Response from the owner4 years ago
Dear client,
i'm so happy that you choosed Palm Plaza Hotel & Spa for your vacation, and it's great to hear that you had a great time.
I hope to see you with us again.
kind regards
fitrah firdaus3 years ago on Google5/5
Cheap hotel
Niran Jongwutiwes5 years ago on Google4/5
Comfortable
Nadia El21 hours ago on Google4/5
Nice pool
Big rooms
Nice breakfast
Big rooms
Nice breakfast
Trip typeVacation · Family
Rooms5.0
Service4.0
Location5.0
Usha Gayatria week ago on Google1/5
We had an easyJet flight cancelled and placed at this hotel for a night ; there was no possibility of even getting some water from Tuesday 6pm(checkin time) until Wednesday 3am(until rooms were allocated); we had to pass throughout seven …
We had an easyJet flight cancelled and placed at this hotel for a night ; there was no possibility of even getting some water from Tuesday 6pm(checkin time) until Wednesday 3am(until rooms were allocated); we had to pass throughout seven securities and get the buses ; we were just stranded outside airport.
No possibility to buy even basic water. When I asked for bottle at reception while checkin hotel ; they said “sorry no water until morning breakfast”. morning breakfast time manager saleem; says I cannot buy anything less then 100dirhm. He was rude, unprofessional, not so helpful; refusing to listen and understand the problem; I mentioned I cannot draw money as the withdrawal limit is over ; I can pay by card ; he said anything less then 100dir his card machine will charge him; I donno if this is what they call customer service;
He rather asked me to walk outside the hotel premises and go buy water at nearest store ; the apartment they provided us had no power the complete floor, many were locked outside room’s between 1am-2 struggling with key cards ;
Extremely bad experience and probably would never come back or recommend anyone.
No possibility to buy even basic water. When I asked for bottle at reception while checkin hotel ; they said “sorry no water until morning breakfast”. morning breakfast time manager saleem; says I cannot buy anything less then 100dirhm. He was rude, unprofessional, not so helpful; refusing to listen and understand the problem; I mentioned I cannot draw money as the withdrawal limit is over ; I can pay by card ; he said anything less then 100dir his card machine will charge him; I donno if this is what they call customer service;
He rather asked me to walk outside the hotel premises and go buy water at nearest store ; the apartment they provided us had no power the complete floor, many were locked outside room’s between 1am-2 struggling with key cards ;
Extremely bad experience and probably would never come back or recommend anyone.
Trip typeBusiness
Rooms1.0
Service1.0
Location2.0
Read more
Read less
Isa Ra month ago on Google3/5
(Translated by Google) We are not disappointed with our one week stay in this hotel contrary to some comments. Pleasant welcome, very nice swimming pool with towel loan, and very beautiful green surroundings. Breakfasts and dinners buffet …
(Translated by Google) We are not disappointed with our one week stay in this hotel contrary to some comments. Pleasant welcome, very nice swimming pool with towel loan, and very beautiful green surroundings. Breakfasts and dinners buffet with choice. Large room with balcony with change of towels every day. Very clean hotel.
(Original)
Nous ne sommes pas déçus de notre séjour d'une semaine dans cet hôtel contrairement à certains commentaires. Accueil agréable, très belle piscine avec prêt de serviette , et très beau cadre verdoyant . Petits-déjeuners et dîners sous forme de buffet avec du choix . Grande chambre avec balcon avec changement de serviettes tous les jours . Hôtel très propre .
(Original)
Nous ne sommes pas déçus de notre séjour d'une semaine dans cet hôtel contrairement à certains commentaires. Accueil agréable, très belle piscine avec prêt de serviette , et très beau cadre verdoyant . Petits-déjeuners et dîners sous forme de buffet avec du choix . Grande chambre avec balcon avec changement de serviettes tous les jours . Hôtel très propre .
Trip typeVacation · Couple
Rooms3.0
Service4.0
Location3.0
Read more
Read less
Victoria Noury4 weeks ago on Google4/5
(Translated by Google) Our stay went well at the Palm Plaza Hotel. Spacious room, very nice swimming pool and very pleasant garden.
However, extremely noisy hotel at all hours of the day or night. For a 5 star …
However, extremely noisy hotel at all hours of the day or night. For a 5 star …
(Translated by Google) Our stay went well at the Palm Plaza Hotel. Spacious room, very nice swimming pool and very pleasant garden.
However, extremely noisy hotel at all hours of the day or night. For a 5 star hotel it would have been more than nice to have small bottles of water available in the fridge in the room.
(Original)
Notre séjour s'est bien déroulé au sein du Palm Plaza Hôtel. Chambre spacieuse, très belle piscine et jardin très agréable.
Cependant, hôtel extrêmement bruyant à toutes heures du jour où de la nuit. Pour un 5 étoiles il aurait été plus qu'appréciable d'avoir des petites bouteilles d'eau à disposition dans le frigo de la chambre.
However, extremely noisy hotel at all hours of the day or night. For a 5 star hotel it would have been more than nice to have small bottles of water available in the fridge in the room.
(Original)
Notre séjour s'est bien déroulé au sein du Palm Plaza Hôtel. Chambre spacieuse, très belle piscine et jardin très agréable.
Cependant, hôtel extrêmement bruyant à toutes heures du jour où de la nuit. Pour un 5 étoiles il aurait été plus qu'appréciable d'avoir des petites bouteilles d'eau à disposition dans le frigo de la chambre.
Trip typeCouple
Rooms4.0
Service3.0
Location4.0
Read more
Read less
yahia farouk4 months ago on Google2/5
(Translated by Google) For a 5 * no coffee maker, no kettle, no bottle of water nothing the wind.
All the staff are nice. …
All the staff are nice. …
(Translated by Google) For a 5 * no coffee maker, no kettle, no bottle of water nothing the wind.
All the staff are nice.
Very good location close to town and airport.
Ample parking and a good wifi network
Bathroom a bit outdated.
.
(Original)
Pour un 5* pas de cafetière , ni bouilloire, ni bouteille d’eau rien le vent.
Tous le staff est gentil .
Emplacement très bon proche de la ville et aéroport.
Grand parking et un bon réseau wifi
Salle de bain un peu vieillotte.
.
All the staff are nice.
Very good location close to town and airport.
Ample parking and a good wifi network
Bathroom a bit outdated.
.
(Original)
Pour un 5* pas de cafetière , ni bouilloire, ni bouteille d’eau rien le vent.
Tous le staff est gentil .
Emplacement très bon proche de la ville et aéroport.
Grand parking et un bon réseau wifi
Salle de bain un peu vieillotte.
.
Trip typeCouple
Rooms3.0
Service5.0
Location5.0
Read more
Read less
Jonathan Larregain2 months ago on Google1/5
(Translated by Google) A week spent from August 9 to August 16, 2022, hotel rated 5 stars, which barely corresponds to a 2 star in France still… You have to fight for shower towels, catastrophic sound insulation, you are charged for bottles …
(Translated by Google) A week spent from August 9 to August 16, 2022, hotel rated 5 stars, which barely corresponds to a 2 star in France still… You have to fight for shower towels, catastrophic sound insulation, you are charged for bottles of water. water when you are on full board, pain au chocolat and stale croissants at breakfast, the buffet leaves something to be desired. Prohibition to introduce even a bottle of water or other from the outside. The entertainment team at the top, but having to take care of pool towels and parasols from the deckchair while the staff team watches them do it without moving. And finally a mistake on the end of stay bill for a bottle of water, the front desk manager made the employee pay out of pocket a disgrace.
(Original)
Une semaine passée du 9 août au 16 août 2022, hôtel noté 5 étoiles, qui correspond à peine à un 2 étoiles en France en encore… Il faut se battre pour avoir des serviette de douche, isolation phonique catastrophique, on vous factures les bouteilles d’eau alors que vous êtes en pension complète, pains au chocolat et croissant rassis au petit déjeuner, le buffet laisse à désirer. Interdiction d’introduire ne serait-ce qu’une bouteille d’eau ou autre de l’extérieur. L’équipe d’animation au top, mais obliger de s’occuper dès transat des serviette de piscine et des parasols pendant que l’équipe du staff les regardent faire sans bouger. Et pour finir, une erreur sur la facture de fin de séjour pour une bouteille d’eau, le responsable de l’accueil a fait payer l’employé de sa poche une honte.
(Original)
Une semaine passée du 9 août au 16 août 2022, hôtel noté 5 étoiles, qui correspond à peine à un 2 étoiles en France en encore… Il faut se battre pour avoir des serviette de douche, isolation phonique catastrophique, on vous factures les bouteilles d’eau alors que vous êtes en pension complète, pains au chocolat et croissant rassis au petit déjeuner, le buffet laisse à désirer. Interdiction d’introduire ne serait-ce qu’une bouteille d’eau ou autre de l’extérieur. L’équipe d’animation au top, mais obliger de s’occuper dès transat des serviette de piscine et des parasols pendant que l’équipe du staff les regardent faire sans bouger. Et pour finir, une erreur sur la facture de fin de séjour pour une bouteille d’eau, le responsable de l’accueil a fait payer l’employé de sa poche une honte.
Trip typeCouple
Rooms1.0
Service2.0
Location2.0
Read more
Read less
марокканский язык дарижаa month ago on Google5/5
(Translated by Google) Why are you people cheating? There are no cockroaches and there are sun loungers. I read the comments below and it's not true very much. It's clean here. There is no shampoo, it's true. But the food is fresh and the …
(Translated by Google) Why are you people cheating? There are no cockroaches and there are sun loungers. I read the comments below and it's not true very much. It's clean here. There is no shampoo, it's true. But the food is fresh and the fruits are fresh. There are no yesterday's fruits here, only fresh ones. There are enough towels. I don't understand why cheat? It's very good here! I agree it's 4 stars not 5 stars. But not three. I also noticed that some things disappeared from the service, I think this is due to the three years of covid-19 that left their mark. Many hotels have unfortunately closed. Everything will be fine. The hotel is not bad. I like it
(Original)
Люди зачем вы обманываете? Тут нет тараканов и есть шезлонги. Я читала комментарии ниже и это не правда очень многое. Тут чисто. Шампуни нет, это правда. Но еда свежая и фрукты свежие. Нет тут вчерашних фруктов, только свежие. Полотенец достаточно. Я не понимаю зачем обманывать? Тут очень хорошо! Я согласна что это 4 звезды не пять. Но и не три. Я тоже обратила внимание что из сервиса исчезли некоторые вещи, я думаю это связано с тремя годами ковид-19 которые наложили свой отпечаток. Многие отели закрылись к сожалению. Все будет хорошо. Отель не плохой. Мне понравилось
(Original)
Люди зачем вы обманываете? Тут нет тараканов и есть шезлонги. Я читала комментарии ниже и это не правда очень многое. Тут чисто. Шампуни нет, это правда. Но еда свежая и фрукты свежие. Нет тут вчерашних фруктов, только свежие. Полотенец достаточно. Я не понимаю зачем обманывать? Тут очень хорошо! Я согласна что это 4 звезды не пять. Но и не три. Я тоже обратила внимание что из сервиса исчезли некоторые вещи, я думаю это связано с тремя годами ковид-19 которые наложили свой отпечаток. Многие отели закрылись к сожалению. Все будет хорошо. Отель не плохой. Мне понравилось
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Read more
Read less
Jörg Degena week ago on Google5/5
(Translated by Google) A very nice hotel in oriental style. Friendly reception and large tidy rooms. The buffet is very appealing and of good quality. Since it is a big house, there is a lot of people out and about and the location is also …
(Translated by Google) A very nice hotel in oriental style. Friendly reception and large tidy rooms. The buffet is very appealing and of good quality. Since it is a big house, there is a lot of people out and about and the location is also a little off the center
(Original)
Ein sehr schönes Hotel im orientalischen Stil. Freundlicher Empfang und große ordentliche Zimmer. Das Buffet ist sehr ansprechend und von guter Qualität. Da es sich um ein großes Haus handelt ist dort sehr viel Publikum unterwegs und die Lage ist auch ein wenig abseits vom Zentrum
(Original)
Ein sehr schönes Hotel im orientalischen Stil. Freundlicher Empfang und große ordentliche Zimmer. Das Buffet ist sehr ansprechend und von guter Qualität. Da es sich um ein großes Haus handelt ist dort sehr viel Publikum unterwegs und die Lage ist auch ein wenig abseits vom Zentrum
Rooms4.0
Service5.0
Location3.0
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David Cbs2 months ago on Google1/5
(Translated by Google) As soon as we arrived, they charged us 27 euros more for the municipal tax that was supposedly included according to the Booking reservation. After speaking with them, they basically said that it is what it is and …
(Translated by Google) As soon as we arrived, they charged us 27 euros more for the municipal tax that was supposedly included according to the Booking reservation. After speaking with them, they basically said that it is what it is and that you have to pay more.
With few exceptions, the staff is not friendly at all.
The hotel is equivalent to a 3/4 star in Spain to give you an idea, it is far from being a 5 star, I recommend you explore other options if you are looking for one.
(Original)
Nada más llegar, nos cobraron 27 euros de más por el impuesto municipal que supuestamente estaba incluido según la reserva de Booking. Tras hablar con ellos, básicamente dijeron que es lo que hay y que te toca pagar de más.
Menos algunas excepciones el personal no es nada amable.
El hotel equivale a un 3/4 estrellas de España para que os hagáis una idea, queda muy lejos de ser un 5 estrellas, os recomiendo explorar otras opciones si buscáis uno.
With few exceptions, the staff is not friendly at all.
The hotel is equivalent to a 3/4 star in Spain to give you an idea, it is far from being a 5 star, I recommend you explore other options if you are looking for one.
(Original)
Nada más llegar, nos cobraron 27 euros de más por el impuesto municipal que supuestamente estaba incluido según la reserva de Booking. Tras hablar con ellos, básicamente dijeron que es lo que hay y que te toca pagar de más.
Menos algunas excepciones el personal no es nada amable.
El hotel equivale a un 3/4 estrellas de España para que os hagáis una idea, queda muy lejos de ser un 5 estrellas, os recomiendo explorar otras opciones si buscáis uno.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Pablo Hernández4 months ago on Google2/5
(Translated by Google) When you arrive at the hotel, people are friendly, but as soon as you check in, they charge you taxes that are not mentioned when making the reservation, then they give you the room until 1:30 p.m. and when you enter …
(Translated by Google) When you arrive at the hotel, people are friendly, but as soon as you check in, they charge you taxes that are not mentioned when making the reservation, then they give you the room until 1:30 p.m. and when you enter it you find blood on the curtains, dirt on the walls, furniture that needs maintenance and no towels in the bathroom, seeing this we asked reception up to three times for towels until we met the cleaning girls and they gave us the corresponding one.
The breakfast is good, it is the best, although they always serve the same thing, there is just enough but it is good.
The pool is spacious, clean and the staff service is friendly, although when wanting to pay for drinks at the snack bar they did not have a connection with the card and they did not give any solution to pay inside or anything.
In general, one expects a five star, but it really is three, it wasn't all bad but I didn't want to return.
(Original)
Al llegar al hotel la gente se muestra amable, pero en cuanto haces el check in, te cobran taxes que no se mencionan al hacer la reserva, después te dan la habitación hasta las 13:30 y al entrar a ella te encuentras con sangre en las cortinas, suciedad en las paredes, muebles que les hace falta mantenimiento y sin toallas en el baño, al ver esto pedimos a recepción hasta tres veces toallas hasta que nos encontramos con las chicas de limpieza y nos dieron lo correspondiente.
El desayuno es bueno es lo mejor, aunque siempre sirven lo mismo, hay lo justo pero es bueno.
La piscina es amplia, limpia y el servicio del staff es amable, aunque al querer pagar las bebidas en el snack bar no tenían conexión con la tarjeta y no daban ninguna solución a pagar dentro ni nada.
De manera general uno espera un cinco estrellas, pero realmente son tres, no estuvo todo mal pero no me quedaron ganas de regresar.
The breakfast is good, it is the best, although they always serve the same thing, there is just enough but it is good.
The pool is spacious, clean and the staff service is friendly, although when wanting to pay for drinks at the snack bar they did not have a connection with the card and they did not give any solution to pay inside or anything.
In general, one expects a five star, but it really is three, it wasn't all bad but I didn't want to return.
(Original)
Al llegar al hotel la gente se muestra amable, pero en cuanto haces el check in, te cobran taxes que no se mencionan al hacer la reserva, después te dan la habitación hasta las 13:30 y al entrar a ella te encuentras con sangre en las cortinas, suciedad en las paredes, muebles que les hace falta mantenimiento y sin toallas en el baño, al ver esto pedimos a recepción hasta tres veces toallas hasta que nos encontramos con las chicas de limpieza y nos dieron lo correspondiente.
El desayuno es bueno es lo mejor, aunque siempre sirven lo mismo, hay lo justo pero es bueno.
La piscina es amplia, limpia y el servicio del staff es amable, aunque al querer pagar las bebidas en el snack bar no tenían conexión con la tarjeta y no daban ninguna solución a pagar dentro ni nada.
De manera general uno espera un cinco estrellas, pero realmente son tres, no estuvo todo mal pero no me quedaron ganas de regresar.
Trip typeVacation · Couple
Rooms2.0
Service2.0
Location4.0
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Chaïma Kinza3 months ago on Google2/5
(Translated by Google) Hotel not well maintained, the photos are very beautiful on the site but the reality is different. We were very disappointed with the setting and the comfort. …
(Translated by Google) Hotel not well maintained, the photos are very beautiful on the site but the reality is different. We were very disappointed with the setting and the comfort.
On the other hand the staff is great, very welcoming and helpful.
(Original)
Hôtel pas bien entretenu, les photos sont très belles sur le site mais la réalité est autre. On a été très déçu du cadre et du confort.
Par contre le personnel est super, très accueillant et serviable.
On the other hand the staff is great, very welcoming and helpful.
(Original)
Hôtel pas bien entretenu, les photos sont très belles sur le site mais la réalité est autre. On a été très déçu du cadre et du confort.
Par contre le personnel est super, très accueillant et serviable.
Trip typeCouple
Rooms1.0
Service5.0
Location3.0
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helene lebegue2 months ago on Google1/5
(Translated by Google) For a 5 star the food is not of good quality the bread lasts the fruit from the day before, the rooms do not speak there are cockroaches and even find a rat in a room. Very disappointed with this hotel. It costs …
(Translated by Google) For a 5 star the food is not of good quality the bread lasts the fruit from the day before, the rooms do not speak there are cockroaches and even find a rat in a room. Very disappointed with this hotel. It costs everything. Make you sign sheets without invoice details and at the end you ask for a manager, they are not able to call one. A swimming pool without enough deckchairs or at any time there are stories because of a lack of deckchairs. Apart from the entertainment staff and despite all those in the canteen, the rest I don't even talk about. It's not worth 5 stars at all.
(Original)
Pour un 5 étoiles la nourriture n’est pas de qualité le pain dure les fruit de la veille , les chambres n’ont parlons pas il y a des cafards et même trouver un rat dans une chambre . Très déçu de cette hôtel . Il prenne des frais a tout va . Te faire signer des feuille sans détail de facture et a la fin tu demande un responsable il ne sont pas capable d’en appeler un . Une piscine sans assez de transat ou a tout moment il y a des histoires car manque de transat . Mis a part le personnel de l’animation et malgres tout ceux de la cantine le reste j’en parle même pas . Il ne vaut pas du tout les 5 etoiles ,
(Original)
Pour un 5 étoiles la nourriture n’est pas de qualité le pain dure les fruit de la veille , les chambres n’ont parlons pas il y a des cafards et même trouver un rat dans une chambre . Très déçu de cette hôtel . Il prenne des frais a tout va . Te faire signer des feuille sans détail de facture et a la fin tu demande un responsable il ne sont pas capable d’en appeler un . Une piscine sans assez de transat ou a tout moment il y a des histoires car manque de transat . Mis a part le personnel de l’animation et malgres tout ceux de la cantine le reste j’en parle même pas . Il ne vaut pas du tout les 5 etoiles ,
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Nadia EL2 months ago on Google4/5
(Translated by Google) Very good stay for 2 weeks in this magnificent hotel, very well maintained, very clean with quality and pleasant staff (special mention to the cleaning ladies and restaurant waitresses) the staff is at customer …
(Translated by Google) Very good stay for 2 weeks in this magnificent hotel, very well maintained, very clean with quality and pleasant staff (special mention to the cleaning ladies and restaurant waitresses) the staff is at customer service and with a smile! the breakfast buffet is varied, room service is available at any time, mini club, entertainment… I recommend this place.
There is nearby (3 min walk) a very large shopping center with several stores, restaurant, crossroads, really great children's games !!!
Only downside: accommodation but resolved we had accommodation on the ground floor with garden there were cockroaches we reported it to reception the problem was immediately resolved a treatment that was done and we had had nothing during all our stay thank you for the reactivity
(Original)
Très bon séjour 2 semaines dans cet hôtel endroit magnifique très bien entretenu très propre avec du personnel de qualité et agréable ( mention spéciale aux dames de ménage et aux serveuses du restaurant) le personnel est au service du client et avec le sourire ! le buffet petit déjeuner est varié, le room service est disponible à n’importe quel heure, mini club, animation…je recommande ce lieux.
Il y’a à proximité à ( 3 min à pieds) un très grand centre commercial avec plusieurs magasins, restaurant, carrefour, jeux pour enfants vraiment super !!!
Seul bémol : du logement mais résolu nous avions un logement au rdc avec jardin il y avait des cafards nous l’avons signalé à la réception le problème a été résolu immédiatement un traitement qui a été fait et nous n’avions plus rien eu durant tout notre séjour merci pour la réactivité
There is nearby (3 min walk) a very large shopping center with several stores, restaurant, crossroads, really great children's games !!!
Only downside: accommodation but resolved we had accommodation on the ground floor with garden there were cockroaches we reported it to reception the problem was immediately resolved a treatment that was done and we had had nothing during all our stay thank you for the reactivity
(Original)
Très bon séjour 2 semaines dans cet hôtel endroit magnifique très bien entretenu très propre avec du personnel de qualité et agréable ( mention spéciale aux dames de ménage et aux serveuses du restaurant) le personnel est au service du client et avec le sourire ! le buffet petit déjeuner est varié, le room service est disponible à n’importe quel heure, mini club, animation…je recommande ce lieux.
Il y’a à proximité à ( 3 min à pieds) un très grand centre commercial avec plusieurs magasins, restaurant, carrefour, jeux pour enfants vraiment super !!!
Seul bémol : du logement mais résolu nous avions un logement au rdc avec jardin il y avait des cafards nous l’avons signalé à la réception le problème a été résolu immédiatement un traitement qui a été fait et nous n’avions plus rien eu durant tout notre séjour merci pour la réactivité
Trip typeVacation
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Saad Sneed3 months ago on Google1/5
(Translated by Google) 5 stars ?? Max 3!! The furniture and carpets at the entrance and in the corridors are too old, dirty and smell bad. The walls in the Corridors are dirty, not even 3*. The room deserves a 4 star. The pool 3*. …
(Translated by Google) 5 stars ?? Max 3!! The furniture and carpets at the entrance and in the corridors are too old, dirty and smell bad. The walls in the Corridors are dirty, not even 3*. The room deserves a 4 star. The pool 3*.
Breakfast not even a 3*, elastic bread, sautéed zucchini which tastes very bad and some fruit, butter, jam, the laughing cow and croissants of 1/2 DH. Two women making msemen and omelettes saved the meal.
We serve the worst rooms on the pretext that everything is full (Room overlooking an almost deserted street with buildings under construction!!). Whereas after having paid 60 Euro to obtain a room with view on swimming pool we realized afterwards that the hotel is almost empty!!! Pure scam!!
The service: by the pool, the guy who puts the towels away is very rude and aggressive. The room service takes the towels in the morning at 10 a.m. and returns the clean towels at 5 p.m.: After the swimming pool/shower, you have to make do with your own means.
No coffee or kettle in the room, hot top fridge (not working?)... for 300 Euro for 3 nights (+ 60 Euro to get a vacation view) pure rip off!!
(Original)
5 étoiles ?? Maximum 3 !! Les mobiliers et tapis à l'entrée et aux Couloirs sont trop vieux, sales et sentent mauvais. Les murs dans le Couloirs sont sales, meme pas 3*. La chambre mérite un 4 étoiles. La picine 3*.
Le petit déjeuner meme pas un 3*, du pain élastique, des courgettes sautées qui ont un très mauvais gout et quelque fruits, beur, confiture, la vache qui rit et des croissant de 1/2 DH. Deux femmes qui font du msemen et des omelettes sont sauvé le repas.
On sert les plus mauvaises chambres sous pretext que tout est complet (Chambre donnant sur une rue presque desérte avec des Immobiliers en construction!!). Alors qu'après avoir payé 60 Euro pour obtenir une chambre avec vue sur piscine on s'est rendu compte après que l'hotel est presque vide!!! L'arnaque pure!!
Le service: au bord de la piscine le typ qui range les serviettes est très mal polis et agressif. Le service room prend les serviettes le matin a 10h et rends les serviettes propres a 17h: Apres piscine/douche faut faire avec ses propres moyens.
Pas de café ou bouilloire dans la chambre, réfrigérateur top chaud (ne fonctionne pas ?) ... pour 300 Euro pour 3 nuits (+ 60 Euro pour avoir une vue de vacance) une arnaque pure !!
Breakfast not even a 3*, elastic bread, sautéed zucchini which tastes very bad and some fruit, butter, jam, the laughing cow and croissants of 1/2 DH. Two women making msemen and omelettes saved the meal.
We serve the worst rooms on the pretext that everything is full (Room overlooking an almost deserted street with buildings under construction!!). Whereas after having paid 60 Euro to obtain a room with view on swimming pool we realized afterwards that the hotel is almost empty!!! Pure scam!!
The service: by the pool, the guy who puts the towels away is very rude and aggressive. The room service takes the towels in the morning at 10 a.m. and returns the clean towels at 5 p.m.: After the swimming pool/shower, you have to make do with your own means.
No coffee or kettle in the room, hot top fridge (not working?)... for 300 Euro for 3 nights (+ 60 Euro to get a vacation view) pure rip off!!
(Original)
5 étoiles ?? Maximum 3 !! Les mobiliers et tapis à l'entrée et aux Couloirs sont trop vieux, sales et sentent mauvais. Les murs dans le Couloirs sont sales, meme pas 3*. La chambre mérite un 4 étoiles. La picine 3*.
Le petit déjeuner meme pas un 3*, du pain élastique, des courgettes sautées qui ont un très mauvais gout et quelque fruits, beur, confiture, la vache qui rit et des croissant de 1/2 DH. Deux femmes qui font du msemen et des omelettes sont sauvé le repas.
On sert les plus mauvaises chambres sous pretext que tout est complet (Chambre donnant sur une rue presque desérte avec des Immobiliers en construction!!). Alors qu'après avoir payé 60 Euro pour obtenir une chambre avec vue sur piscine on s'est rendu compte après que l'hotel est presque vide!!! L'arnaque pure!!
Le service: au bord de la piscine le typ qui range les serviettes est très mal polis et agressif. Le service room prend les serviettes le matin a 10h et rends les serviettes propres a 17h: Apres piscine/douche faut faire avec ses propres moyens.
Pas de café ou bouilloire dans la chambre, réfrigérateur top chaud (ne fonctionne pas ?) ... pour 300 Euro pour 3 nuits (+ 60 Euro pour avoir une vue de vacance) une arnaque pure !!
Trip typeVacation
Rooms3.0
Service1.0
Location2.0
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ENNOUHI MOHAMMED3 weeks ago on Google5/5
(Translated by Google) Large hotel located in the tourist area of Agdal in Marrakech. It combines comfort, tranquility and quality of service with a very attractive price-quality ratio. Has gardens and a large swimming pool. The …
(Translated by Google) Large hotel located in the tourist area of Agdal in Marrakech. It combines comfort, tranquility and quality of service with a very attractive price-quality ratio. Has gardens and a large swimming pool. The restoration is good.
(Original)
Grand hôtel situé dans la zone touristique de l'Agdal à Marrakech. Il allie confort, tranquillité et qualité du service avec un rapport qualité prix très intéressant. Dispose de jardins et une grande piscine. La restauration est bonne.
(Original)
Grand hôtel situé dans la zone touristique de l'Agdal à Marrakech. Il allie confort, tranquillité et qualité du service avec un rapport qualité prix très intéressant. Dispose de jardins et une grande piscine. La restauration est bonne.
Rooms5.0
Service5.0
Location5.0
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Read less
Sophia Vesque4 months ago on Google2/5
(Translated by Google) Bof!
When we arrived at 4 p.m. the rooms were not ready, we had to wait at least 30 …
When we arrived at 4 p.m. the rooms were not ready, we had to wait at least 30 …
(Translated by Google) Bof!
When we arrived at 4 p.m. the rooms were not ready, we had to wait at least 30 minutes for it to be, however when it comes to paying the nightly taxes they do not wait a minute.
Arriving in our room, the cleanliness was not really there, hair on the edge of the shower, a torn floor towel for a 5 *, it's borderline. The safe did not work we had to ask for it to be changed. When we ask that the bathtub be cleaned again with bleach, we answer yes but no one came to our room.
On the balcony we had no chair despite all the other rooms having one, having to do those who do not speak Arabic so that they could bring it to us 2 days later.
We had the breakfast formula, a tip is the only formula to take. The choices are really poor: 2 kinds of juice canned orange juice and mixed with water, a variety of breads, canned and fresh fruits, EXPIRED yoghurts, raw vegetables. The little extra are the made-to-order sfenge and omelettes.
The pool is ok but not as dreamy as the pictures.
Please note that it is possible to smoke anywhere in the hotel, even in the reception hall, which is unpleasant for non-smokers.
Please note that the room cleaning time is from 9 a.m. to 4 p.m. It happened to us that at 3 p.m. the rooms were not made, it is quite disappointing. Invest in more people! The fridge is not replenished daily with bottles of water because we bought our own according to them. It is true that 2 bottles of 33cl allow you to hydrate yourself.
The people at the reception are far from being at the top, they never find solutions immediately!!! The breakfast people and the security guards are all the opposite.
The wifi is correct, we had no problems despite being very far from the reception. The air conditioning also works well.
This hotel only deserves a maximum of 3 * the photos are taken at angles that are not realistic, the price is not worth the hotel fortunately we had an interesting offer.
Regarding the location, the hotel is close to a small shopping center in which there is a crossroads accessible on foot in less than 5 minutes, you have to cross the center in order to pay less for taxis.
The hotel has free unguarded parking.
(Original)
Bof !
A notre arrivée pour 16h les chambres n’étaient pas prête, il a fallut que nous attendions minimum 30 minutes pour qu’elle le soit, en revanche quand il s’agit de payer les taxes de nuit ils n’attendent pas une minutes.
Arrivée dans notre chambre la propreté n’était pas réellement au rendez-vous des cheveux sur le bord de la douche, une serviette de sol déchirée pour une 5* c’est limite. Le coffre ne fonctionnait pas nous avons dû demandé son changement. Lorsqu’on demande à ce que la baignoire soit nettoyer de nouveau à la javel ça répond que oui mais personne n’est venu dans notre chambre.
Au balcon nous ne disposions d’aucune chaise malgré que toutes les autres chambres en dispose, obligé de faire ceux qui ne parlent pas arabe pour qu’on puisse nous en apporter 2 jours plus tard.
Nous avions la formule petit déjeuner, un conseil c’est la seule formule à prendre. Les choix sont vraiment pauvres : 2 sortes de jus en boîte le jus d’orange et mélangé à l’eau, une variété de pains, de fruits en conserve et frais, des yaourts PÉRIMÉS, des crudités. Le petit plus sont les sfenge et omelettes faites à la commande.
La piscine est correcte mais ne fait pas autant rêvé que les photos.
Attention il est possible de fumer partout dans l’hôtel même dans le hall de réception ce qui est désagréable pour les non fumeurs.
Attentions les heure de nettoyage des chambres s’est de 9h a 16h il nous est arrivé qu’à 15h les chambres ne soient pas faites c’est assez décevant. Il faut investir dans davantage de personnels ! Le frigo n’est pas réapprovisionné au quotidien de bouteilles d’eau car nous achetions les nôtres selon eux. C’est vrai que 2 bouteilles de 33cl permettent de correction s’hydrater.
Les personnes a l’accueil sont loins d’être au top, ils ne trouvent jamais des solutions immédiatement !!! Les personnes du petit déjeuner et les agents de sécurité quant a eux sont tous l’inverse.
Le wifi est correct, nous n’avions pas eu de soucis malgré que nous étions très loins de la réception. La clim fonctionne bien également.
Cet hôtel ne mérite qu’au maximum un 3* les photos sont prise à de angles qui ne sont pas réaliste, le prix ne vaut pas l’hôtel heureusement que nous avions eux une offre intéressante.
Concernant la localisation l’hôtel est proche d’un petit centre commercial au sein du quel se trouve un carrefour accessible à pied en moins de 5 minutes, il faut traverser le centre afin de payer moins cher les taxis.
L’hôtel dispose d’un parking gratuit non surveillé.
When we arrived at 4 p.m. the rooms were not ready, we had to wait at least 30 minutes for it to be, however when it comes to paying the nightly taxes they do not wait a minute.
Arriving in our room, the cleanliness was not really there, hair on the edge of the shower, a torn floor towel for a 5 *, it's borderline. The safe did not work we had to ask for it to be changed. When we ask that the bathtub be cleaned again with bleach, we answer yes but no one came to our room.
On the balcony we had no chair despite all the other rooms having one, having to do those who do not speak Arabic so that they could bring it to us 2 days later.
We had the breakfast formula, a tip is the only formula to take. The choices are really poor: 2 kinds of juice canned orange juice and mixed with water, a variety of breads, canned and fresh fruits, EXPIRED yoghurts, raw vegetables. The little extra are the made-to-order sfenge and omelettes.
The pool is ok but not as dreamy as the pictures.
Please note that it is possible to smoke anywhere in the hotel, even in the reception hall, which is unpleasant for non-smokers.
Please note that the room cleaning time is from 9 a.m. to 4 p.m. It happened to us that at 3 p.m. the rooms were not made, it is quite disappointing. Invest in more people! The fridge is not replenished daily with bottles of water because we bought our own according to them. It is true that 2 bottles of 33cl allow you to hydrate yourself.
The people at the reception are far from being at the top, they never find solutions immediately!!! The breakfast people and the security guards are all the opposite.
The wifi is correct, we had no problems despite being very far from the reception. The air conditioning also works well.
This hotel only deserves a maximum of 3 * the photos are taken at angles that are not realistic, the price is not worth the hotel fortunately we had an interesting offer.
Regarding the location, the hotel is close to a small shopping center in which there is a crossroads accessible on foot in less than 5 minutes, you have to cross the center in order to pay less for taxis.
The hotel has free unguarded parking.
(Original)
Bof !
A notre arrivée pour 16h les chambres n’étaient pas prête, il a fallut que nous attendions minimum 30 minutes pour qu’elle le soit, en revanche quand il s’agit de payer les taxes de nuit ils n’attendent pas une minutes.
Arrivée dans notre chambre la propreté n’était pas réellement au rendez-vous des cheveux sur le bord de la douche, une serviette de sol déchirée pour une 5* c’est limite. Le coffre ne fonctionnait pas nous avons dû demandé son changement. Lorsqu’on demande à ce que la baignoire soit nettoyer de nouveau à la javel ça répond que oui mais personne n’est venu dans notre chambre.
Au balcon nous ne disposions d’aucune chaise malgré que toutes les autres chambres en dispose, obligé de faire ceux qui ne parlent pas arabe pour qu’on puisse nous en apporter 2 jours plus tard.
Nous avions la formule petit déjeuner, un conseil c’est la seule formule à prendre. Les choix sont vraiment pauvres : 2 sortes de jus en boîte le jus d’orange et mélangé à l’eau, une variété de pains, de fruits en conserve et frais, des yaourts PÉRIMÉS, des crudités. Le petit plus sont les sfenge et omelettes faites à la commande.
La piscine est correcte mais ne fait pas autant rêvé que les photos.
Attention il est possible de fumer partout dans l’hôtel même dans le hall de réception ce qui est désagréable pour les non fumeurs.
Attentions les heure de nettoyage des chambres s’est de 9h a 16h il nous est arrivé qu’à 15h les chambres ne soient pas faites c’est assez décevant. Il faut investir dans davantage de personnels ! Le frigo n’est pas réapprovisionné au quotidien de bouteilles d’eau car nous achetions les nôtres selon eux. C’est vrai que 2 bouteilles de 33cl permettent de correction s’hydrater.
Les personnes a l’accueil sont loins d’être au top, ils ne trouvent jamais des solutions immédiatement !!! Les personnes du petit déjeuner et les agents de sécurité quant a eux sont tous l’inverse.
Le wifi est correct, nous n’avions pas eu de soucis malgré que nous étions très loins de la réception. La clim fonctionne bien également.
Cet hôtel ne mérite qu’au maximum un 3* les photos sont prise à de angles qui ne sont pas réaliste, le prix ne vaut pas l’hôtel heureusement que nous avions eux une offre intéressante.
Concernant la localisation l’hôtel est proche d’un petit centre commercial au sein du quel se trouve un carrefour accessible à pied en moins de 5 minutes, il faut traverser le centre afin de payer moins cher les taxis.
L’hôtel dispose d’un parking gratuit non surveillé.
Trip typeVacation · Friends
Rooms3.0
Service1.0
Location3.0
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Read less
MINA QAOUSS3 months ago on Google5/5
(Translated by Google) we had an excellent stay, beautiful hotel very clean, very classy, attentive staff, hearty breakfast, quiet and very well maintained swimming pool. to recommend, very clean room, thank you to the whole team. …
(Translated by Google) we had an excellent stay, beautiful hotel very clean, very classy, attentive staff, hearty breakfast, quiet and very well maintained swimming pool. to recommend, very clean room, thank you to the whole team.
(Original)
nous avons passé un excellent séjour, hôtel magnifique très propre, tres classe , personnel aux petits soins petit déjeuner copieux, piscine calme et très bien entretenue. à recommander, chambre très propre, merci à toute l equipe.
(Original)
nous avons passé un excellent séjour, hôtel magnifique très propre, tres classe , personnel aux petits soins petit déjeuner copieux, piscine calme et très bien entretenue. à recommander, chambre très propre, merci à toute l equipe.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Youssef H3 weeks ago on Google1/5
(Translated by Google) Access to the swimming pool at 400 dh (yes around 40€) while all the advertisements mention 150 dh and we have already come for 150 dh more than ten times. Deplorable and especially for a month of October.. …
(Translated by Google) Access to the swimming pool at 400 dh (yes around 40€) while all the advertisements mention 150 dh and we have already come for 150 dh more than ten times. Deplorable and especially for a month of October..
(Original)
Accès piscine à 400 dh (oui environ 40€) alors que tous les annoncent mentionnent 150 dh et que nous sommes déjà venus pour 150 dh plus d’une dizaine de fois. Déplorable et surtout pour un mois d’octobre..
(Original)
Accès piscine à 400 dh (oui environ 40€) alors que tous les annoncent mentionnent 150 dh et que nous sommes déjà venus pour 150 dh plus d’une dizaine de fois. Déplorable et surtout pour un mois d’octobre..
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Marie Stephan2 weeks ago on Google5/5
(Translated by Google) Very pleasant stay
The staff is caring
A big thank you to all the nice ladies of the spa who do their care with a lot …
The staff is caring
A big thank you to all the nice ladies of the spa who do their care with a lot …
(Translated by Google) Very pleasant stay
The staff is caring
A big thank you to all the nice ladies of the spa who do their care with a lot of sweetness and also to the very nice and very professional hairdresser
Sarah from Estelle Lumbroso's band
(Original)
Séjour très agréable
Le personnel est aux petits soins
Un grand merci à toutes les gentilles demoiselles du spa qui font leur soins avec beaucoup de douceur et aussi au coiffeur très sympa et très professionnel
Sarah du groupe de Estelle Lumbroso
The staff is caring
A big thank you to all the nice ladies of the spa who do their care with a lot of sweetness and also to the very nice and very professional hairdresser
Sarah from Estelle Lumbroso's band
(Original)
Séjour très agréable
Le personnel est aux petits soins
Un grand merci à toutes les gentilles demoiselles du spa qui font leur soins avec beaucoup de douceur et aussi au coiffeur très sympa et très professionnel
Sarah du groupe de Estelle Lumbroso
Trip typeCouple
Rooms5.0
Service5.0
Location3.0
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24H in my life2 months ago on Google1/5
(Translated by Google) it's like at the entrance where no one is there to help take the luggage and then no one to accompany you to the room, the carpets in the hallways are super stained, archi-null catering, room service is catastrophic, …
(Translated by Google) it's like at the entrance where no one is there to help take the luggage and then no one to accompany you to the room, the carpets in the hallways are super stained, archi-null catering, room service is catastrophic, delay, limited choices.. the reception is staff are super aggressive and don't want to know anything, like if you want to pay to have more bread or something else and well we tell you that it's not possible and that you have to wake up early to eat breakfast and that they can nothing on the other hand they are pure to flee you in case you buy a bag of ships from outside... for the swimming pool not enough towel and we had to go and buy some. I am still shocked that a 5 star hotel with a service like that exists.. .. even the water we do not have in the room.. even no shampoo. only shower gel..
(Original)
ca comme à l entree ou personne n est la pour aider à prendre le bagage et puis personne pour t accompagner vers la chambre, les tapis des couloires sont super tachées, restauration archi nule, room service est catastrophique,, retard, choix limités..la reception est personnel sont super agressif et ne veulent rien savoir, genre si tu veux payer pour avoir plus de pain ou autre et bien on te dit que c pas possible et qu il fallait se reveiller tot pour manger le petit dej et qu ils peuvent rien par contre ils sont la pur te fuier au cas ou tu achete un sachet de ships de l exterieur...pour la piscine pas assez de serviette et nous avions ete obligé d aller en acheté .je suis choquée encore qu un hotel 5 etoile avec un service comme ca existe.. ..meme l eau on ne la pas dans la chambre..meme pas de shampoing.uniquement geldouche..
(Original)
ca comme à l entree ou personne n est la pour aider à prendre le bagage et puis personne pour t accompagner vers la chambre, les tapis des couloires sont super tachées, restauration archi nule, room service est catastrophique,, retard, choix limités..la reception est personnel sont super agressif et ne veulent rien savoir, genre si tu veux payer pour avoir plus de pain ou autre et bien on te dit que c pas possible et qu il fallait se reveiller tot pour manger le petit dej et qu ils peuvent rien par contre ils sont la pur te fuier au cas ou tu achete un sachet de ships de l exterieur...pour la piscine pas assez de serviette et nous avions ete obligé d aller en acheté .je suis choquée encore qu un hotel 5 etoile avec un service comme ca existe.. ..meme l eau on ne la pas dans la chambre..meme pas de shampoing.uniquement geldouche..
Trip typeBusiness
Rooms1.0
Service1.0
Location1.0
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Nenesscook773 months ago on Google3/5
(Translated by Google) Currently in hotel. Very dissatisfied with the service and the services, a big change since last year. Parasol and deckchair changed. Nice breakfast. But then at the level of the rooms and the prohibitions concerning …
(Translated by Google) Currently in hotel. Very dissatisfied with the service and the services, a big change since last year. Parasol and deckchair changed. Nice breakfast. But then at the level of the rooms and the prohibitions concerning the swimming pool it is the ponpon lol opening swimming pool 9:30 am much too late. The reception you are obliged to pay before and not at the check out which is inadmissible. When I go to the restaurant I don't pay before I eat. Nice attentive staff, especially the cleaning ladies on the floors, nothing to say about cleanliness as well. I don't know if I'll come back because for a 5* it leaves something to be desired. Moreover I reserve a suite with my husband and 3 children I have a double room and not a triple with 1 extra bed with the same price. Very disappointed this year
(Original)
Actuellement dans l'hôtel. Très mécontente du servie et des prestations grand changement depuis l'année dernière. Parasol et transat changés. Pti dej sympa. Mais alors au niveau des chambres et des interdictions concernant la piscine c'est le ponpon lol ouverture piscine 9h30 beaucoup trop tard. La réception vous êtes dans l'obligation de payer avant et non au chek out ce qui est inadmissible. Quand je vais au resto je ne paie pas avant de manger. Personnel gentil à l'écoute surtout les femmes de ménage aux étages rien à dire sur la propreté également. Je ne sais pas si je reviendrai car piur un 5* ça laisse à désirer. D'ailleurs je réserve une suite avec mon mari et 3 enfants j'ai une chambre double et non une triple avec 1 lit supplémentaire avec le prix identique. Très déçus cette année
(Original)
Actuellement dans l'hôtel. Très mécontente du servie et des prestations grand changement depuis l'année dernière. Parasol et transat changés. Pti dej sympa. Mais alors au niveau des chambres et des interdictions concernant la piscine c'est le ponpon lol ouverture piscine 9h30 beaucoup trop tard. La réception vous êtes dans l'obligation de payer avant et non au chek out ce qui est inadmissible. Quand je vais au resto je ne paie pas avant de manger. Personnel gentil à l'écoute surtout les femmes de ménage aux étages rien à dire sur la propreté également. Je ne sais pas si je reviendrai car piur un 5* ça laisse à désirer. D'ailleurs je réserve une suite avec mon mari et 3 enfants j'ai une chambre double et non une triple avec 1 lit supplémentaire avec le prix identique. Très déçus cette année
Trip typeVacation
Rooms4.0
Service2.0
Location5.0
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Alain QUIROS5 months ago on Google4/5
(Translated by Google) Excellent hotel with facilities of a good standard and quality service for a very good price. In terms of cleanliness, no problem. Only downside, a sustained noise of internal but unknown origin around 5 to 6 am. …
(Translated by Google) Excellent hotel with facilities of a good standard and quality service for a very good price. In terms of cleanliness, no problem. Only downside, a sustained noise of internal but unknown origin around 5 to 6 am.
(Original)
Excellent hôtel avec des installations d’un bon niveau et un service de qualité pour un prix très bien intéressant. Sur le plan propreté aucun problème. Seul bémol, un bruit soutenu d’origine interne mais inconnue vers 5 à 6 heure du matin.
(Original)
Excellent hôtel avec des installations d’un bon niveau et un service de qualité pour un prix très bien intéressant. Sur le plan propreté aucun problème. Seul bémol, un bruit soutenu d’origine interne mais inconnue vers 5 à 6 heure du matin.
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Madiha Lam4 months ago on Google1/5
(Translated by Google) Unprofessional staff, non-existent towels, uncomfortable bedding, good internet and good swimming pool, food is not even 3 stars, we booked a room with breakfast and dinner to be surprised by a very simple breakfast, …
(Translated by Google) Unprofessional staff, non-existent towels, uncomfortable bedding, good internet and good swimming pool, food is not even 3 stars, we booked a room with breakfast and dinner to be surprised by a very simple breakfast, and dinner without drinks, they also asked us to change the dinner table ( near the window) on the pretext that it is for a family of more than two people, to be surprised later by giving it to a foreigner... The hotel does not rise to the level of 5 stars and does not even deserve 3 stars.
(Original)
فريق العمل غير مهني، مناشف غير موجودة، فراش نوم غير مريح، شبكة انترنيت جيدة ومسبح جيد، الأكل لا يرقى حتى إلى 3 نجوم، قمنا بحجز غرفة مع فطور وعشاء لنتفاجأ بفطور جد بسيط، وعشاء بدون مشروبات، كما طلبوا منا تغيير طاولة العشاء (قرب النافذة) بحجة أنها لعائلة أكثر من شخصين لنتفاجأ فيما بعد بمنحها لكوبل أجنبي...، الفندق لايرقى إلى مستوى 5 نجوم ولا يستحق حتى 3 نجوم.
(Original)
فريق العمل غير مهني، مناشف غير موجودة، فراش نوم غير مريح، شبكة انترنيت جيدة ومسبح جيد، الأكل لا يرقى حتى إلى 3 نجوم، قمنا بحجز غرفة مع فطور وعشاء لنتفاجأ بفطور جد بسيط، وعشاء بدون مشروبات، كما طلبوا منا تغيير طاولة العشاء (قرب النافذة) بحجة أنها لعائلة أكثر من شخصين لنتفاجأ فيما بعد بمنحها لكوبل أجنبي...، الفندق لايرقى إلى مستوى 5 نجوم ولا يستحق حتى 3 نجوم.
Rooms2.0
Service1.0
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Patrick Latour5 months ago on Google1/5
(Translated by Google) Problem everywhere. Have to ask for towels. Ask a technician to open the safe that holds with Scotch tape. Very simple breakfast. You are given incorrect information at reception. You go through booking well in …
(Translated by Google) Problem everywhere. Have to ask for towels. Ask a technician to open the safe that holds with Scotch tape. Very simple breakfast. You are given incorrect information at reception. You go through booking well in advance to get a good price and you are accommodated above the kitchens. I would not return to this hotel. It's not worth the 5 stars.
(Original)
Problème partout. Obliger de réclamer des serviettes. Demander un technicien pour ouvrir le coffre qui tient avec du Scotch. Le petit dejeuner très simple. On vous donne des informations erronées à l'accueil. Vous passez par booking longtemps en avance pour avoir un bon prix et vous êtes logés au dessus des cuisines. Je ne reviendrais pas à cet hôtel. Il vaut pas les 5 étoiles.
(Original)
Problème partout. Obliger de réclamer des serviettes. Demander un technicien pour ouvrir le coffre qui tient avec du Scotch. Le petit dejeuner très simple. On vous donne des informations erronées à l'accueil. Vous passez par booking longtemps en avance pour avoir un bon prix et vous êtes logés au dessus des cuisines. Je ne reviendrais pas à cet hôtel. Il vaut pas les 5 étoiles.
Rooms3.0
Service2.0
Location3.0
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Clément V.5 months ago on Google2/5
(Translated by Google) Overall disappointed with our stay at the Palm Plaza. We arrived around 4 p.m. as advised in the reservation, and to our surprise, we had no bath linen in the room (no towel, no floor mat, etc.). So we make a first …
(Translated by Google) Overall disappointed with our stay at the Palm Plaza. We arrived around 4 p.m. as advised in the reservation, and to our surprise, we had no bath linen in the room (no towel, no floor mat, etc.). So we make a first phone call to reception to ask for explanations, to which we are told that the towels are coming. About twenty minutes pass without any towel being brought to us.
Second phone call, we are told the same thing. We decide to go down to the reception ourselves after long minutes, quite annoyed at not even being able to take a shower in a 5-star hotel, especially when we have just travelled.
The gentleman at the reception was neither understanding nor professional and did not even apologize. On the other hand, he was much more of a seller when it came to charging us an evening at 500 DHS/person, which we were absolutely not interested in.
Another negative point, the wifi in the rooms is catastrophic.
The hotel itself is nice, but a bit "dated" and definitely not worthy of a 5 star.
The pool area with the snack bar is very nice and the rooms are spacious.
However, the burkini ban in the pool is absolutely not respected and the staff remains inactive in the face of it.
Average breakfast and dinner.
(Original)
Globalement déçu de notre séjour au Palm plaza. Nous sommes arrivés vers 16h comme conseillé dans la réservation, et à notre grande surprise, nous n’avions aucun linge de bain dans la chambre (ni serviette, ni tapis de sol etc…). Nous passons donc un premier coup de fil à la réception afin de demander des explications, à cela on nous répond que les serviettes arrivent. Une vingtaine de minutes passent sans qu’aucune serviette ne nous soit apportée.
Second coup de fil donc, on nous répète la même chose. Nous décidons de descendre nous-même à la réception après de longues minutes, assez agacés de ne pas même pouvoir prendre une douche dans un hôtel 5 étoiles surtout lorsque l’on vient de voyager.
Le Monsieur à l’accueil ne s’est montré ni compréhensif, ni professionnel et ne s’est même pas excusé. En revanche, il était beaucoup plus vendeur quand il s’agissait de nous faire payer une soirée à 500 DHS/personne dont nous n’étions absolument pas intéressés.
Autre point négatif, la wifi dans les chambres est catastrophique.
L’hôtel en lui-même est joli, mais un peu « vieillot » et n’est surtout pas digne d’un 5 étoiles.
Le coin piscine avec le snack est très sympa et les chambres sont spacieuses.
Cependant, l’interdiction du burkini dans la piscine n’est absolument pas respectée et le personnel reste inactif face à ça.
Petit déjeuner et dîner moyens.
Second phone call, we are told the same thing. We decide to go down to the reception ourselves after long minutes, quite annoyed at not even being able to take a shower in a 5-star hotel, especially when we have just travelled.
The gentleman at the reception was neither understanding nor professional and did not even apologize. On the other hand, he was much more of a seller when it came to charging us an evening at 500 DHS/person, which we were absolutely not interested in.
Another negative point, the wifi in the rooms is catastrophic.
The hotel itself is nice, but a bit "dated" and definitely not worthy of a 5 star.
The pool area with the snack bar is very nice and the rooms are spacious.
However, the burkini ban in the pool is absolutely not respected and the staff remains inactive in the face of it.
Average breakfast and dinner.
(Original)
Globalement déçu de notre séjour au Palm plaza. Nous sommes arrivés vers 16h comme conseillé dans la réservation, et à notre grande surprise, nous n’avions aucun linge de bain dans la chambre (ni serviette, ni tapis de sol etc…). Nous passons donc un premier coup de fil à la réception afin de demander des explications, à cela on nous répond que les serviettes arrivent. Une vingtaine de minutes passent sans qu’aucune serviette ne nous soit apportée.
Second coup de fil donc, on nous répète la même chose. Nous décidons de descendre nous-même à la réception après de longues minutes, assez agacés de ne pas même pouvoir prendre une douche dans un hôtel 5 étoiles surtout lorsque l’on vient de voyager.
Le Monsieur à l’accueil ne s’est montré ni compréhensif, ni professionnel et ne s’est même pas excusé. En revanche, il était beaucoup plus vendeur quand il s’agissait de nous faire payer une soirée à 500 DHS/personne dont nous n’étions absolument pas intéressés.
Autre point négatif, la wifi dans les chambres est catastrophique.
L’hôtel en lui-même est joli, mais un peu « vieillot » et n’est surtout pas digne d’un 5 étoiles.
Le coin piscine avec le snack est très sympa et les chambres sont spacieuses.
Cependant, l’interdiction du burkini dans la piscine n’est absolument pas respectée et le personnel reste inactif face à ça.
Petit déjeuner et dîner moyens.
Trip typeVacation
Rooms3.0
Service1.0
Location3.0
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DANIEL PUNTARELLOa week ago on Google5/5
(Translated by Google) Good attention, breakfast and dinner very complete. Excellent swimming pool and resting places. …
(Translated by Google) Good attention, breakfast and dinner very complete. Excellent swimming pool and resting places.
(Original)
Buena atención, desayuno y cena muy completa. Excelente pileta y lugares de descanzo.
(Original)
Buena atención, desayuno y cena muy completa. Excelente pileta y lugares de descanzo.
Trip typeVacation · Couple
Rooms5.0
Service4.0
Location5.0
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Mohamed Hafed4 months ago on Google5/5
(Translated by Google) Like any hotel we can find small flaws, but on the other hand the staff nothing to say at the top! And breakfast and very hearty and good meal! …
(Translated by Google) Like any hotel we can find small flaws, but on the other hand the staff nothing to say at the top! And breakfast and very hearty and good meal!
I recommend without hesitation! A big thank you to the restaurant team
(Original)
Comme tout hôtel on peu trouver des petits défauts, mais par contre le personnel rien à dire au top ! Et petit dej et repas très copieux et bon !
Je recommande sans hésiter! Un grand merci à L’Equipe du restaurant
I recommend without hesitation! A big thank you to the restaurant team
(Original)
Comme tout hôtel on peu trouver des petits défauts, mais par contre le personnel rien à dire au top ! Et petit dej et repas très copieux et bon !
Je recommande sans hésiter! Un grand merci à L’Equipe du restaurant
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Amine Kerina4 months ago on Google2/5
(Translated by Google) 5-star hotel and you can't find clean towels from spiders or hand-sized cockroaches from the ceiling, no nightclub, on the other hand, the bartender of the pesin and the only one who does no work professionally. With …
(Translated by Google) 5-star hotel and you can't find clean towels from spiders or hand-sized cockroaches from the ceiling, no nightclub, on the other hand, the bartender of the pesin and the only one who does no work professionally. With the exorbitant prices I do not recommend it they do not even deserve 2 stars
(Original)
Hôtel 5 étoiles et en trouve pas des serviettes propres des araignée ou plafond des cafard de la taille de la main pas de nightclub par contre le barman de la pesin et le seul qui fait sans travail professionnellement. Avec les prix exorbitant je ne le recommande pas ils ne mérite même pas 2 étoiles
(Original)
Hôtel 5 étoiles et en trouve pas des serviettes propres des araignée ou plafond des cafard de la taille de la main pas de nightclub par contre le barman de la pesin et le seul qui fait sans travail professionnellement. Avec les prix exorbitant je ne le recommande pas ils ne mérite même pas 2 étoiles
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Ari Paavo Seitsonen (apsi)3 months ago on Google3/5
(Translated by Google) Nice apartment, although in the hotel's courtyard. Loud music in the afternoons, evenings and early nights, even disturbing sleep. Good breakfast, omelette and Msemmen were prepared fresh. Grilled food is also …
(Translated by Google) Nice apartment, although in the hotel's courtyard. Loud music in the afternoons, evenings and early nights, even disturbing sleep. Good breakfast, omelette and Msemmen were prepared fresh. Grilled food is also available at lunch. A little far from the center, on the other hand quite quiet and close to a shopping center.
(Original)
Mukava huoneisto, joskin hotellin sisäpihalle. Voimakasta musiikkia iltapäivisin, iltaisin ja alkuöisin, häiriten jopa nukkumista. Hyvä aamiainen, munakas ja Msemmen valmistettiin tuoreena. Lounaalla myös grilliruokaa. Hieman kaukana keskustasta, toisaalta melko rauhallinen ja lähellä ostoskeskus.
(Original)
Mukava huoneisto, joskin hotellin sisäpihalle. Voimakasta musiikkia iltapäivisin, iltaisin ja alkuöisin, häiriten jopa nukkumista. Hyvä aamiainen, munakas ja Msemmen valmistettiin tuoreena. Lounaalla myös grilliruokaa. Hieman kaukana keskustasta, toisaalta melko rauhallinen ja lähellä ostoskeskus.
Trip typeBusiness · Friends
Rooms4.0
Service4.0
Location3.0
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מיכל מחלוף3 months ago on Google5/5
(Translated by Google) Beautiful hotel, big rooms, huge pool with good music and excellent entertainment team, varied and tasty food, lots of fun and relaxation. …
(Translated by Google) Beautiful hotel, big rooms, huge pool with good music and excellent entertainment team, varied and tasty food, lots of fun and relaxation.
(Original)
מלון יפהפה חדרים גדולים בריכה ענקית עם מוזיקה טובה וצוות בידור מעולה אוכל מגוון וטעים הרבה ספינג' ומופלטות בפעם הראשונה קיבלנו חדר שפונה לבריכה ובפעם השנייה ללילה האחרון חדר צדדי קטן שפונה לכביש המלון ענק ולהגיע לחדר צריך ללכת הרבה
(Original)
מלון יפהפה חדרים גדולים בריכה ענקית עם מוזיקה טובה וצוות בידור מעולה אוכל מגוון וטעים הרבה ספינג' ומופלטות בפעם הראשונה קיבלנו חדר שפונה לבריכה ובפעם השנייה ללילה האחרון חדר צדדי קטן שפונה לכביש המלון ענק ולהגיע לחדר צריך ללכת הרבה
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Aharon Levi4 months ago on Google1/5
(Translated by Google) We booked a garden view suite we got to the main road.
The hotel is on a runway of noisy planes in the pool and in the room from the early morning hours. Medium-class food. …
The hotel is on a runway of noisy planes in the pool and in the room from the early morning hours. Medium-class food. …
(Translated by Google) We booked a garden view suite we got to the main road.
The hotel is on a runway of noisy planes in the pool and in the room from the early morning hours. Medium-class food.
(Original)
הזמנו סויטה נוף לגן קיבלנו לכביש ראשי.
המלון נמצא בנתיב נחיתה של מטוסים רועש בבריכה ובחדר משעות הבוקר המוקדמות.אוכל ברמה בינונית .הינו חצי פנסיון לא שווה את ההשקעה במלון .ממש לא מלון חמישה כוכבים.חבל על הכסף שלכם
The hotel is on a runway of noisy planes in the pool and in the room from the early morning hours. Medium-class food.
(Original)
הזמנו סויטה נוף לגן קיבלנו לכביש ראשי.
המלון נמצא בנתיב נחיתה של מטוסים רועש בבריכה ובחדר משעות הבוקר המוקדמות.אוכל ברמה בינונית .הינו חצי פנסיון לא שווה את ההשקעה במלון .ממש לא מלון חמישה כוכבים.חבל על הכסף שלכם
Rooms2.0
Service1.0
Location1.0
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Marv Daa month ago on Google1/5
(Translated by Google) Very disappointed. Young people rolling joints on the open terrace. And when I tell the receptionist he doesn't move a finger. I'm the resident in room 1284. This is the last time I'm coming here …
(Translated by Google) Very disappointed. Young people rolling joints on the open terrace. And when I tell the receptionist he doesn't move a finger. I'm the resident in room 1284. This is the last time I'm coming here
(Original)
Très déçu .des jeunes qui roulent des joints à la terrasse en plein publique .et quand je le dis au réceptionniste il ne bouge pas le petit doigt .je suis le résidant dans la chambre 1284.c est la dernière fois que je viens ici
(Original)
Très déçu .des jeunes qui roulent des joints à la terrasse en plein publique .et quand je le dis au réceptionniste il ne bouge pas le petit doigt .je suis le résidant dans la chambre 1284.c est la dernière fois que je viens ici
Trip typeVacation
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mourad BOUITA4 months ago on Google5/5
(Translated by Google) beautiful well maintained hotel with a beautiful swimming pool, lots of greenery, spacious and clean room, the staff is welcoming on the restaurant side: varied; …
(Translated by Google) beautiful well maintained hotel with a beautiful swimming pool, lots of greenery, spacious and clean room, the staff is welcoming on the restaurant side: varied;
great experience
(Original)
bel hotel bien entretenu avec une belle piscine , beaucoup de verdure , chambre spacieuse et propre , le personnel est accueillant coté restaurant : varié ;
belle experience
great experience
(Original)
bel hotel bien entretenu avec une belle piscine , beaucoup de verdure , chambre spacieuse et propre , le personnel est accueillant coté restaurant : varié ;
belle experience
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Leila B3 months ago on Google5/5
(Translated by Google) Hasna welcomed us perfectly stays at the top! Very good room with netfix and superb swimming pool, I recommend. …
(Translated by Google) Hasna welcomed us perfectly stays at the top! Very good room with netfix and superb swimming pool, I recommend.
(Original)
Hasna nous a parfaitement accueillis séjours au top ! Chambre très bien avec netfix et superbe piscine , je recommande.
(Original)
Hasna nous a parfaitement accueillis séjours au top ! Chambre très bien avec netfix et superbe piscine , je recommande.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Hassan Chraibi3 months ago on Google5/5
(Translated by Google) Excellent service, immediate responsiveness from the public relationship manager Mr Slim who is very attentive. A wonderful stay …
(Translated by Google) Excellent service, immediate responsiveness from the public relationship manager Mr Slim who is very attentive. A wonderful stay
(Original)
Excellent service, réactivité immédiate de la part du public relation manager Mr Slim qui très à l’écoute. Un séjour magnifique
(Original)
Excellent service, réactivité immédiate de la part du public relation manager Mr Slim qui très à l’écoute. Un séjour magnifique
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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benguigui helia2 months ago on Google2/5
(Translated by Google) Staff in the dining room and at the pool quite unpleasant and not competent! It's not worthy of a 5 star! …
(Translated by Google) Staff in the dining room and at the pool quite unpleasant and not competent! It's not worthy of a 5 star!
(Original)
Personnel en salle de restaurant et à la piscine assez désagréable et pas compétent ! Ce n’est pas digne d’un 5 étoile !
(Original)
Personnel en salle de restaurant et à la piscine assez désagréable et pas compétent ! Ce n’est pas digne d’un 5 étoile !
Rooms3.0
Service1.0
Location2.0
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Read less
Angélique Demuy5 months ago on Google2/5
(Translated by Google) Is this hotel a 5 star??
It's a joke, breakfast is a disaster to avoid.
The staff is unorganized. I do not recommend at all. …
It's a joke, breakfast is a disaster to avoid.
The staff is unorganized. I do not recommend at all. …
(Translated by Google) Is this hotel a 5 star??
It's a joke, breakfast is a disaster to avoid.
The staff is unorganized. I do not recommend at all.
(Original)
Cet hôtel est un 5 étoiles ??
C’est une blague, le petit déjeuné une catastrophe a fuir.
Le personnel n’est pas organisé. Je ne recommande pas du tout.
It's a joke, breakfast is a disaster to avoid.
The staff is unorganized. I do not recommend at all.
(Original)
Cet hôtel est un 5 étoiles ??
C’est une blague, le petit déjeuné une catastrophe a fuir.
Le personnel n’est pas organisé. Je ne recommande pas du tout.
Trip typeVacation
Rooms3.0
Service2.0
Location2.0
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Yoann Duputie5 months ago on Google4/5
(Translated by Google) Hotel near the airport, 10/15min from the center of Marrakech.
Clean hotel, comfortable room, beautiful exterior. Perfect for a few days. …
Clean hotel, comfortable room, beautiful exterior. Perfect for a few days. …
(Translated by Google) Hotel near the airport, 10/15min from the center of Marrakech.
Clean hotel, comfortable room, beautiful exterior. Perfect for a few days.
(Original)
Hôtel proche de l'aéroport, 10/15min du centre de Marrakech.
Hôtel propre, chambre confortable, bel extérieur. Parfait pour quelques jours.
Clean hotel, comfortable room, beautiful exterior. Perfect for a few days.
(Original)
Hôtel proche de l'aéroport, 10/15min du centre de Marrakech.
Hôtel propre, chambre confortable, bel extérieur. Parfait pour quelques jours.
Rooms4.0
Service4.0
Location4.0
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מישל גנוןa month ago on Google4/5
(Translated by Google) A stunning place with a pool, excellent service, a little far from the city …
(Translated by Google) A stunning place with a pool, excellent service, a little far from the city
(Original)
מקום מהמם עם בריכה שרות מעולה רחוק טיפה מהעיר
(Original)
מקום מהמם עם בריכה שרות מעולה רחוק טיפה מהעיר
Rooms5.0
Service5.0
Location4.0
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Read less
Meryem Noune3 months ago on Google4/5
(Translated by Google) The setting of the hotel is magnificent, the service is impeccable, I recommend you! …
(Translated by Google) The setting of the hotel is magnificent, the service is impeccable, I recommend you!
(Original)
Le cadre de l’hôtel est magnifique, le service est impeccable, je vous recommande !
(Original)
Le cadre de l’hôtel est magnifique, le service est impeccable, je vous recommande !
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Read less
yassine boukhlal3 months ago on Google1/5
(Translated by Google) There is a gentleman in the reception really he talks with people Disgusting They work at night the top hotel but the staff 👎👎👎👎👎 …
(Translated by Google) There is a gentleman in the reception really he talks with people Disgusting They work at night the top hotel but the staff 👎👎👎👎👎
(Original)
Il y a un monsieur dans la réception vraiment il parle avec les gens Dégueulasse Ils travaille la nuit le hôtel top mais les personnel 👎👎👎👎👎
(Original)
Il y a un monsieur dans la réception vraiment il parle avec les gens Dégueulasse Ils travaille la nuit le hôtel top mais les personnel 👎👎👎👎👎
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Zouhair Kamili8 months ago on Google3/5
(Translated by Google) 2 nights spent at this hotel, the first in a huge room but it has nothing to do with the 5 star, the second day they changed the room for me, it was fabulous and up to standard. …
(Translated by Google) 2 nights spent at this hotel, the first in a huge room but it has nothing to do with the 5 star, the second day they changed the room for me, it was fabulous and up to standard.
The breakfast is poor and far from 5 star.
(Original)
2 nuits passées à cet hôtel, la première dans une chambre immense mais ça n'a rien avoir avec le 5 étoile, la deuxième journée il m'ont changé la chambre qu'elle était fabuleuse et dans les normes.
Le petit dej est pauvre est loin d'être 5 étoile.
The breakfast is poor and far from 5 star.
(Original)
2 nuits passées à cet hôtel, la première dans une chambre immense mais ça n'a rien avoir avec le 5 étoile, la deuxième journée il m'ont changé la chambre qu'elle était fabuleuse et dans les normes.
Le petit dej est pauvre est loin d'être 5 étoile.
Read more
Read less
mina bess11 months ago on Google5/5
(Translated by Google) We went for our anniversary with my husband and were pleasantly surprised. When we arrived we found a very nice room as well as a birthday cake. …
(Translated by Google) We went for our anniversary with my husband and were pleasantly surprised. When we arrived we found a very nice room as well as a birthday cake.
The hotel staff were very welcoming and attentive. We highly recommend this exceptional hotel.
(Original)
Nous nous sommes rendus pour notre anniversaire de mariage avec mon mari et nous avons été agréablement surpris. À notre arrivée, nous avons découvert une très belle chambre ainsi qu’un gâteau d’anniversaire.
Le personnel de l’hôtel était très accueillant et aux petits soins.Nous vous recommandons vivement cet hôtel exceptionnel.
The hotel staff were very welcoming and attentive. We highly recommend this exceptional hotel.
(Original)
Nous nous sommes rendus pour notre anniversaire de mariage avec mon mari et nous avons été agréablement surpris. À notre arrivée, nous avons découvert une très belle chambre ainsi qu’un gâteau d’anniversaire.
Le personnel de l’hôtel était très accueillant et aux petits soins.Nous vous recommandons vivement cet hôtel exceptionnel.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Read less
Yasmine Shiha year ago on Google1/5
(Translated by Google) We came with a friend for 4 days. The first two days we had no problems. …
(Translated by Google) We came with a friend for 4 days. The first two days we had no problems.
But the end is very bad!
We were asked to take our suitcases down, in the meantime we went down to our car thinking that they were going to bring them.
But 25 minutes later we are told that a towel is missing from the room. We explained to them that we were going to miss our flight and that I would pay if things were missing.
They therefore allowed themselves without our approval to rummage through our belongings.
We caught them! No luck !!!
It is very serious to dig into the belongings of hotel guests!
This is a great lack of professionalism!
Moreover, it is not at all a hotel suitable for families or even couples.
AVOID THIS HOTEL
#1267
(Original)
Nous sommes venues avec une amie pour une durée de 4 jours. Les deux premiers jours nous n’avons pas eu de problème .
Mais la fin c’est très mal passé !
On a demandé à nous descendre nos valises, en attendant nous sommes descendu à notre voiture pensant qu’ils allaient les amener .
Mais 25 minutes plus tard on nous dis qu’il manque une serviette dans la chambre. Nous leurs avons expliqué que nous allions rater notre vol et que je paierai si des choses manquaient.
Ils se sont donc permis sans notre approbation de fouiller dans nos affaires.
Nous les avons pris en flag ! Pas de bol !!!
C’est très grave de fouiller dans les affaires des clients de l’hôtel !
C’est un grand manque de professionnalisme!
De plus ce n’est pas du tout un hôtel adaptée pour les familles ni même les couples .
FUYEZ CET HÔTEL
# 1267
But the end is very bad!
We were asked to take our suitcases down, in the meantime we went down to our car thinking that they were going to bring them.
But 25 minutes later we are told that a towel is missing from the room. We explained to them that we were going to miss our flight and that I would pay if things were missing.
They therefore allowed themselves without our approval to rummage through our belongings.
We caught them! No luck !!!
It is very serious to dig into the belongings of hotel guests!
This is a great lack of professionalism!
Moreover, it is not at all a hotel suitable for families or even couples.
AVOID THIS HOTEL
#1267
(Original)
Nous sommes venues avec une amie pour une durée de 4 jours. Les deux premiers jours nous n’avons pas eu de problème .
Mais la fin c’est très mal passé !
On a demandé à nous descendre nos valises, en attendant nous sommes descendu à notre voiture pensant qu’ils allaient les amener .
Mais 25 minutes plus tard on nous dis qu’il manque une serviette dans la chambre. Nous leurs avons expliqué que nous allions rater notre vol et que je paierai si des choses manquaient.
Ils se sont donc permis sans notre approbation de fouiller dans nos affaires.
Nous les avons pris en flag ! Pas de bol !!!
C’est très grave de fouiller dans les affaires des clients de l’hôtel !
C’est un grand manque de professionnalisme!
De plus ce n’est pas du tout un hôtel adaptée pour les familles ni même les couples .
FUYEZ CET HÔTEL
# 1267
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Jade Lola7 months ago on Google3/5
(Translated by Google) Room - ants, cockroach,
Clogged sink, broken wall hair dryer
Breakfast not even worthy of a 3 star …
Clogged sink, broken wall hair dryer
Breakfast not even worthy of a 3 star …
(Translated by Google) Room - ants, cockroach,
Clogged sink, broken wall hair dryer
Breakfast not even worthy of a 3 star
Indoor swimming pool not heated and I am asked 10 euros to access it
Remote personal
The maids knock on your door and don't even wait for an answer before opening with their keys.
Short
Not worthy of a 5 star
Downgraded
(Original)
Chambre - fourmis ,cafard,
Lavabo bouché, séche cheveux mural cassé
Petit-déjeuner même pas digne d un 3 étoiles
Piscine interieur pas chauffée et on me demande 10 euros pour y accéder
Personnels distants
Les femmes de chambres frappent à votre porte et n attendent même pas une réponse avant d ouvrir avec leur clés
Bref
Pas digne d un 5 étoiles
A déclassé
Clogged sink, broken wall hair dryer
Breakfast not even worthy of a 3 star
Indoor swimming pool not heated and I am asked 10 euros to access it
Remote personal
The maids knock on your door and don't even wait for an answer before opening with their keys.
Short
Not worthy of a 5 star
Downgraded
(Original)
Chambre - fourmis ,cafard,
Lavabo bouché, séche cheveux mural cassé
Petit-déjeuner même pas digne d un 3 étoiles
Piscine interieur pas chauffée et on me demande 10 euros pour y accéder
Personnels distants
Les femmes de chambres frappent à votre porte et n attendent même pas une réponse avant d ouvrir avec leur clés
Bref
Pas digne d un 5 étoiles
A déclassé
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שרה לאור6 months ago on Google1/5
(Translated by Google) Relatively large room but no electric kettle, non-refrigerator refrigerator, non-refrigerator air conditioner (32 degrees outside!), A very noisy party that will not end before midnight. Medium dinner. not …
(Translated by Google) Relatively large room but no electric kettle, non-refrigerator refrigerator, non-refrigerator air conditioner (32 degrees outside!), A very noisy party that will not end before midnight. Medium dinner. not recommended! Do not come!
(Original)
חדר יחסית גדול אבל ללא קומקום חשמלי,מקרר שאינו מקרר, מזגן שאינו מקרר (בחוץ 32 מעלות!), מסיבה רועשת ביותר שלא תסתיים לפני חצות. ארוחת ערב בינונית. לא מומלץ! אל תגיעו!
(Original)
חדר יחסית גדול אבל ללא קומקום חשמלי,מקרר שאינו מקרר, מזגן שאינו מקרר (בחוץ 32 מעלות!), מסיבה רועשת ביותר שלא תסתיים לפני חצות. ארוחת ערב בינונית. לא מומלץ! אל תגיעו!
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location1.0
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Crombe Sandrine6 months ago on Google3/5
(Translated by Google) very clean hotel, attentive staff..
On the other hand, during the Ramadan period, lunch is not exceptional for a 5-star hotel... …
On the other hand, during the Ramadan period, lunch is not exceptional for a 5-star hotel... …
(Translated by Google) very clean hotel, attentive staff..
On the other hand, during the Ramadan period, lunch is not exceptional for a 5-star hotel...
(Original)
hôtel très propre , personnel à l écoute ..
Par contre , en période Ramadan pas exceptionnel le déjeuner pour un hôtel 5 étoiles ...
On the other hand, during the Ramadan period, lunch is not exceptional for a 5-star hotel...
(Original)
hôtel très propre , personnel à l écoute ..
Par contre , en période Ramadan pas exceptionnel le déjeuner pour un hôtel 5 étoiles ...
Trip typeVacation
Rooms3.0
Service3.0
Location2.0
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Magnus Oskarsson5 months ago on Google2/5
(Translated by Google) The hotel is chaos. Service messy. Rooms worn. The minibar is switched off and empty. TV is broken. The staff is stressed and unpleasant. …
(Translated by Google) The hotel is chaos. Service messy. Rooms worn. The minibar is switched off and empty. TV is broken. The staff is stressed and unpleasant.
(Original)
Hotellet är kaos. Servicen rörig. Rummen slitna. Minibaren avstängd och tom. Tv är trasig. Personalen är stressad och otrevlig.
(Original)
Hotellet är kaos. Servicen rörig. Rummen slitna. Minibaren avstängd och tom. Tv är trasig. Personalen är stressad och otrevlig.
Trip typeBusiness
Rooms2.0
Service1.0
Location3.0
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Mustapha tacos7.16 months ago on Google1/5
(Translated by Google) The worst hotel I have been to
Warning: this is not 5 stars. …
Warning: this is not 5 stars. …
(Translated by Google) The worst hotel I have been to
Warning: this is not 5 stars.
The rooms are old, not even a socket to charge your phone
The only star is for housekeeping
(Original)
Le pire hotel que j’ai fais
Attention : ce n’est pas un 5 étoiles.
Les chambres sont anciennes même pas de prise pour charger son téléphone
La seule étoile est pour le ménage
Warning: this is not 5 stars.
The rooms are old, not even a socket to charge your phone
The only star is for housekeeping
(Original)
Le pire hotel que j’ai fais
Attention : ce n’est pas un 5 étoiles.
Les chambres sont anciennes même pas de prise pour charger son téléphone
La seule étoile est pour le ménage
Rooms2.0
Service3.0
Location1.0
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Read less
Uri Ovadiaa month ago on Google5/5
(Translated by Google) magnificent. Deserves the title of the best hotel in the area. …
(Translated by Google) magnificent. Deserves the title of the best hotel in the area.
(Original)
נהדר. ראוי לטייטל המלון הטוב באזור.
(Original)
נהדר. ראוי לטייטל המלון הטוב באזור.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Hypnotique Hypnosea year ago on Google4/5
(Translated by Google) Very nice staff, well maintained pool.
Breakfast buffet a little poor once the hour of 9:30 passed.
Lots of people at the breakfast buffet for few staff members, but otherwise a …
Breakfast buffet a little poor once the hour of 9:30 passed.
Lots of people at the breakfast buffet for few staff members, but otherwise a …
(Translated by Google) Very nice staff, well maintained pool.
Breakfast buffet a little poor once the hour of 9:30 passed.
Lots of people at the breakfast buffet for few staff members, but otherwise a very good stay.
Kindness, friendliness of the staff.
Quiet, although the hotel is full.
Cleanliness of the rooms.
Proper layout.
Good view.
(Original)
Personnel très gentil, piscine bien entretenu.
Buffet du petit déjeuner un peu pauvre une fois l'heure de 9h30 dépassé.
Beaucoup de monde au buffet du petit déjeuner pour peu de membres du personnel, mais sinon un très bon sejour.
Gentilesse, convivialité du personnel.
Calme, bien que l'hôtel soit plein.
Propreté des chambres.
Aménagement correct.
Bonne vue.
Breakfast buffet a little poor once the hour of 9:30 passed.
Lots of people at the breakfast buffet for few staff members, but otherwise a very good stay.
Kindness, friendliness of the staff.
Quiet, although the hotel is full.
Cleanliness of the rooms.
Proper layout.
Good view.
(Original)
Personnel très gentil, piscine bien entretenu.
Buffet du petit déjeuner un peu pauvre une fois l'heure de 9h30 dépassé.
Beaucoup de monde au buffet du petit déjeuner pour peu de membres du personnel, mais sinon un très bon sejour.
Gentilesse, convivialité du personnel.
Calme, bien que l'hôtel soit plein.
Propreté des chambres.
Aménagement correct.
Bonne vue.
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Nahid Zahafa year ago on Google5/5
(Translated by Google) We were very well received from the start to the end of our stay.
The room was perfect. The breakfast was very good. (Thanks to the lady who …
The room was perfect. The breakfast was very good. (Thanks to the lady who …
(Translated by Google) We were very well received from the start to the end of our stay.
The room was perfect. The breakfast was very good. (Thanks to the lady who prepares "msemen")
Friendly and very attentive staff!
Good location of the hotel, with a very large swimming pool and large rooms with comfortable beds.
Thanks to SLIM for making things impossible POSSIBLE
We will come back ...
Goodbye
(Original)
Nous avons été très bien reçu, du début jusqu’à la fin de notre séjour.
La chambre était parfaite. Le petit déjeuner était très bon. (Merci à la dame qui prépare « msemen »)
Un personnel aimable et très attentionné !
Bon emplacement de l'hôtel, avec une très grande piscine et des grandes chambres avec lits confortables.
Merci à SLIM de rendre les choses impossibles POSSIBLE
On reviendra…
À bientôt
The room was perfect. The breakfast was very good. (Thanks to the lady who prepares "msemen")
Friendly and very attentive staff!
Good location of the hotel, with a very large swimming pool and large rooms with comfortable beds.
Thanks to SLIM for making things impossible POSSIBLE
We will come back ...
Goodbye
(Original)
Nous avons été très bien reçu, du début jusqu’à la fin de notre séjour.
La chambre était parfaite. Le petit déjeuner était très bon. (Merci à la dame qui prépare « msemen »)
Un personnel aimable et très attentionné !
Bon emplacement de l'hôtel, avec une très grande piscine et des grandes chambres avec lits confortables.
Merci à SLIM de rendre les choses impossibles POSSIBLE
On reviendra…
À bientôt
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Read less
לבנת מימון5 months ago on Google5/5
(Translated by Google) Stunning hotel in its beauty, was empty when we arrived
Good service Large and beautiful rooms and the price is not expensive …
Good service Large and beautiful rooms and the price is not expensive …
(Translated by Google) Stunning hotel in its beauty, was empty when we arrived
Good service Large and beautiful rooms and the price is not expensive
(Original)
מלון מהמם ביופיו , היה ריק כשהגענו
שירות טוב חדרים גדולים ויפים והמחיר לא יקר
Good service Large and beautiful rooms and the price is not expensive
(Original)
מלון מהמם ביופיו , היה ריק כשהגענו
שירות טוב חדרים גדולים ויפים והמחיר לא יקר
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souadi RR HSE2 months ago on Google4/5
(Translated by Google) Personal very welcoming and always smiling, available, good stay …
(Translated by Google) Personal very welcoming and always smiling, available, good stay
(Original)
Personnelles très accueillants et tjr souriant, disponible, bon séjour
(Original)
Personnelles très accueillants et tjr souriant, disponible, bon séjour
Rooms3.0
Service5.0
Location5.0
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Read less
Gwen10 months ago on Google3/5
(Translated by Google) 4-day weekend at the end of October.
The finishes of the room leave something to be desired, especially the bathroom (poor drainage, crumbling joints, ....) The common areas are clean and pleasant. …
The finishes of the room leave something to be desired, especially the bathroom (poor drainage, crumbling joints, ....) The common areas are clean and pleasant. …
(Translated by Google) 4-day weekend at the end of October.
The finishes of the room leave something to be desired, especially the bathroom (poor drainage, crumbling joints, ....) The common areas are clean and pleasant. overall good hotel with pleasant staff.
(Original)
Week end de 4 jours fin octobre.
Les finitions de la chambre laissent à désirer surtout la salle de bain (mauvaise évacuation , joints qui s'effritent,....) Les parties communes sont quand à elles propres et agréables . globalement bon hôtel avec un personnel agréable.
The finishes of the room leave something to be desired, especially the bathroom (poor drainage, crumbling joints, ....) The common areas are clean and pleasant. overall good hotel with pleasant staff.
(Original)
Week end de 4 jours fin octobre.
Les finitions de la chambre laissent à désirer surtout la salle de bain (mauvaise évacuation , joints qui s'effritent,....) Les parties communes sont quand à elles propres et agréables . globalement bon hôtel avec un personnel agréable.
Trip typeVacation · Couple
Rooms2.0
Service4.0
Location4.0
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Oussama Johrati3 months ago on Google4/5
(Translated by Google) More a 4 star than a five
The staff is nice and helpful …
The staff is nice and helpful …
(Translated by Google) More a 4 star than a five
The staff is nice and helpful
(Original)
Plus un 4 étoiles qu'un cinq
Le personnel est gentil et serviable
The staff is nice and helpful
(Original)
Plus un 4 étoiles qu'un cinq
Le personnel est gentil et serviable
Rooms4.0
Service4.0
Location4.0
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Read less
Nouhaila El Janyani6 months ago on Google1/5
(Translated by Google) The hotel is bad. The first time we entered the room, my husband and I, the maid opened the door for us, and the Ramadan breakfast was no talk. There was nothing good that he ate, moreover, that there was an insect on …
(Translated by Google) The hotel is bad. The first time we entered the room, my husband and I, the maid opened the door for us, and the Ramadan breakfast was no talk. There was nothing good that he ate, moreover, that there was an insect on a plate, and the suhoor after that was disappointing, so much so that the furniture is very old….I do not advise anyone to come.
(Original)
الفندق سيئ اول ما دخلنا الغرفه انا وزوجي فتحت علينا العامله الباب، و فطور رمضان كان اي كلام مافي اي شي صالح انه يتاكل و زياده انو كان فيه حشره بصحن و السحور بعد كان خايس مررره زياده انو الاثات قديم جدا….ما انصح اي احد يجيه
(Original)
الفندق سيئ اول ما دخلنا الغرفه انا وزوجي فتحت علينا العامله الباب، و فطور رمضان كان اي كلام مافي اي شي صالح انه يتاكل و زياده انو كان فيه حشره بصحن و السحور بعد كان خايس مررره زياده انو الاثات قديم جدا….ما انصح اي احد يجيه
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Jarod Cameleona year ago on Google1/5
(Translated by Google) Hotel does not deserve the 5 stars,
The rooms too old, the restaurant room dirty disgusting breakfast it doesn't even have real orange juice I had to go to the square to bring back a bottle of …
The rooms too old, the restaurant room dirty disgusting breakfast it doesn't even have real orange juice I had to go to the square to bring back a bottle of …
(Translated by Google) Hotel does not deserve the 5 stars,
The rooms too old, the restaurant room dirty disgusting breakfast it doesn't even have real orange juice I had to go to the square to bring back a bottle of orange juice which cost me 2dh. Lol
The only strong point is the swimming pool.
I do not recommend this hotel.
We waited 1 hour to get our Rooms 😡😡.
(Original)
Hôtel ne mérite pas les 5 étoiles,
La Chambres trop vieux, la salle du restaurant sale petit déjeuner dégueulasse il ont même pas du vraie jus d'orange j'ai du aller sur la place ramener une bouteille de jus d'orange qui m'a coûter 2dh. Lol
Le seul point fort c'est la piscine.
Je déconseille cette hôtel.
Nous avons attendu 1h pour avoir notre Chambres 😡😡.
The rooms too old, the restaurant room dirty disgusting breakfast it doesn't even have real orange juice I had to go to the square to bring back a bottle of orange juice which cost me 2dh. Lol
The only strong point is the swimming pool.
I do not recommend this hotel.
We waited 1 hour to get our Rooms 😡😡.
(Original)
Hôtel ne mérite pas les 5 étoiles,
La Chambres trop vieux, la salle du restaurant sale petit déjeuner dégueulasse il ont même pas du vraie jus d'orange j'ai du aller sur la place ramener une bouteille de jus d'orange qui m'a coûter 2dh. Lol
Le seul point fort c'est la piscine.
Je déconseille cette hôtel.
Nous avons attendu 1h pour avoir notre Chambres 😡😡.
Trip typeCouple
Rooms1.0
Service1.0
Location2.0
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Francesca Locatelli6 months ago on Google2/5
(Translated by Google) If this is a 5-star hotel, I'm Alessia Marcuzzi!
I hope I get the idea …
I hope I get the idea …
(Translated by Google) If this is a 5-star hotel, I'm Alessia Marcuzzi!
I hope I get the idea
(Original)
Se questo è un hotel a 5 stelle io sono Alessia Marcuzzi !
Spero di aver reso l'idea
I hope I get the idea
(Original)
Se questo è un hotel a 5 stelle io sono Alessia Marcuzzi !
Spero di aver reso l'idea
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
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Salmane Grouane2 months ago on Google1/5
(Translated by Google) One of the best hotels that I have visited in Marrakech with my family and friends …
(Translated by Google) One of the best hotels that I have visited in Marrakech with my family and friends
(Original)
من افضل الفنادق التي داومت على زيارتها بمراكش رفقة اسرتي واصدقائي
(Original)
من افضل الفنادق التي داومت على زيارتها بمراكش رفقة اسرتي واصدقائي
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Soufiane Fraihaa year ago on Google2/5
(Translated by Google) We claimed a breakdown in the shower 24 hours the problem is not resolved! We asked for it again near the reception we are still waiting. …
(Translated by Google) We claimed a breakdown in the shower 24 hours the problem is not resolved! We asked for it again near the reception we are still waiting.
We booked a double room (young married couples) they gave us two beds instead of a large one.
It's a shame for a so-called five star ....!
(Original)
On a réclamé une panne dans la douche 24 h le problème n'est pas réglé ! On l'a redemandé au près de l'accueil on attends toujours.
On a réservé une chambre pour deux personnes ( jeunes couples mariés) ils nous ont donné deux lits au lieu d'un grand .
C'est dommage pour un soit disant cinq étoiles.... !
We booked a double room (young married couples) they gave us two beds instead of a large one.
It's a shame for a so-called five star ....!
(Original)
On a réclamé une panne dans la douche 24 h le problème n'est pas réglé ! On l'a redemandé au près de l'accueil on attends toujours.
On a réservé une chambre pour deux personnes ( jeunes couples mariés) ils nous ont donné deux lits au lieu d'un grand .
C'est dommage pour un soit disant cinq étoiles.... !
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Mme Filalia year ago on Google1/5
(Translated by Google) Very nice staff and lovely garden are the only positive points of this property! We do not know if it is a hotel or a club or a pension but in any case it is far from being a 5 * hotel !! …
(Translated by Google) Very nice staff and lovely garden are the only positive points of this property! We do not know if it is a hotel or a club or a pension but in any case it is far from being a 5 * hotel !!
-Very poor buffet without interest
-No non-smoking rooms !!!!!!!!
-Uncomfortable bedding with flat, hard pillows
-I had to ask the maids to mop under the bed which was very dirty.
At 1200dh / night you have to make an effort!
(Original)
Personnel très gentil et joli jardin sont les seuls points positifs de cet établissement! On ne sait pas si c'est un hôtel ou un club ou une pension mais dans tous les cas il est loin d'être un hôtel 5*!!
-Buffet très pauvre sans intérêt
-Pas de chambres non fumeur!!!!!!!!
-Literie inconfortable avec des oreillers plats et durs
-J'ai du demander aux femmes de chambre de passer la serpillière sous le lit qui était très sale.
A 1200dh/nuit vous devez faire un effort!
-Very poor buffet without interest
-No non-smoking rooms !!!!!!!!
-Uncomfortable bedding with flat, hard pillows
-I had to ask the maids to mop under the bed which was very dirty.
At 1200dh / night you have to make an effort!
(Original)
Personnel très gentil et joli jardin sont les seuls points positifs de cet établissement! On ne sait pas si c'est un hôtel ou un club ou une pension mais dans tous les cas il est loin d'être un hôtel 5*!!
-Buffet très pauvre sans intérêt
-Pas de chambres non fumeur!!!!!!!!
-Literie inconfortable avec des oreillers plats et durs
-J'ai du demander aux femmes de chambre de passer la serpillière sous le lit qui était très sale.
A 1200dh/nuit vous devez faire un effort!
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Sarra Habbania year ago on Google1/5
(Translated by Google) They made me pay more than the reservation on booking. The bed uncomfortable, Cleanliness 0. We were seated in the balcony, the housekeepers took only 5 minutes to clean the room, in addition they did not change the …
(Translated by Google) They made me pay more than the reservation on booking. The bed uncomfortable, Cleanliness 0. We were seated in the balcony, the housekeepers took only 5 minutes to clean the room, in addition they did not change the sheet. The buffet is 0. No respect for sanitary restrictions especially in this period of covid. The property is not worth a 5-star hotel
(Original)
Ils m'ont fait payé plus que la réservation sur booking. Le lit inconfortable, La propreté 0. On etait assis dans le balcon, les femmes de ménages elles ont pris que 5 min pour nettoyer la chambre, en plus elles n'ont pas changé le drap. Le buffet est 0. Pas de respect des restrictions sanitaires surtout en cette période de covid. L'établissement ne vaut pas hôtel 5 étoiles
(Original)
Ils m'ont fait payé plus que la réservation sur booking. Le lit inconfortable, La propreté 0. On etait assis dans le balcon, les femmes de ménages elles ont pris que 5 min pour nettoyer la chambre, en plus elles n'ont pas changé le drap. Le buffet est 0. Pas de respect des restrictions sanitaires surtout en cette période de covid. L'établissement ne vaut pas hôtel 5 étoiles
Trip typeCouple
Rooms1.0
Service1.0
Location3.0
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Omar Ela year ago on Google1/5
(Translated by Google) Being a regular at this hotel. The last time I came was CATASTROPHIC. A young couple was screaming loudly in the adjoining room. We called the reception 3 times for them to react. In the end they changed our room to a …
(Translated by Google) Being a regular at this hotel. The last time I came was CATASTROPHIC. A young couple was screaming loudly in the adjoining room. We called the reception 3 times for them to react. In the end they changed our room to a dirty room with lots of spiders. Not to mention work all night on the upper floor (I don't know if they really have the right to do work at this hour!) I recommended this hotel for several years, I no longer recommend it! They need to revise their policy!!
(Original)
Etant un habitué de cet hotel. La derniere fois que je suis venu etait CATASTROPHIQUE. Un jeune couple criait fort dans la chambre acoté. On a appellé la reception 3 fois pour qu'ils réagissent. En fin de compte ils nous ont changé la chambre avec une chambre sale avec plein d'arraignes . Sans parler de travaux toute la nuit à l'etage superieur ( je ne sais pas si ils ont vraiment le droit de faire des travaux à cet heure !) Je recommandais cet hotel pendant plusieurs années, je ne le recommande plus ! Ils doivent revoir leur politique !!
(Original)
Etant un habitué de cet hotel. La derniere fois que je suis venu etait CATASTROPHIQUE. Un jeune couple criait fort dans la chambre acoté. On a appellé la reception 3 fois pour qu'ils réagissent. En fin de compte ils nous ont changé la chambre avec une chambre sale avec plein d'arraignes . Sans parler de travaux toute la nuit à l'etage superieur ( je ne sais pas si ils ont vraiment le droit de faire des travaux à cet heure !) Je recommandais cet hotel pendant plusieurs années, je ne le recommande plus ! Ils doivent revoir leur politique !!
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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HAMID ED-DYRANY8 months ago on Google4/5
(Translated by Google) Health and security
This property has taken additional health and hygiene measures to ensure you …
This property has taken additional health and hygiene measures to ensure you …
(Translated by Google) Health and security
This property has taken additional health and hygiene measures to ensure you have a safe stay. -See health and safety measures
Description of the establishment
The luxurious Palm Plaza Hotel & Spa resort is located in the new residential area of Agdal, Marrakech. It features free Wi-Fi. The Palm Plaza Hotel offers comfortable rooms and suites. Some
(Original)
Santé et sécurité
Cet établissement a pris des mesures supplémentaires concernant la santé et l'hygiène afin de vous assurer un séjour en toute sécurité. -Voir les mesures liées à la santé et à la sécurité
Description de l'établissement
Le luxueux complexe hôtelier Palm Plaza Hôtel & Spa est situé dans le nouveau quartier résidentiel d'Agdal, à Marrakech. Il comporte une connexion Wi-Fi gratuite. Le Palm Plaza Hotel propose des chambres et des suites confortables. Certaines
This property has taken additional health and hygiene measures to ensure you have a safe stay. -See health and safety measures
Description of the establishment
The luxurious Palm Plaza Hotel & Spa resort is located in the new residential area of Agdal, Marrakech. It features free Wi-Fi. The Palm Plaza Hotel offers comfortable rooms and suites. Some
(Original)
Santé et sécurité
Cet établissement a pris des mesures supplémentaires concernant la santé et l'hygiène afin de vous assurer un séjour en toute sécurité. -Voir les mesures liées à la santé et à la sécurité
Description de l'établissement
Le luxueux complexe hôtelier Palm Plaza Hôtel & Spa est situé dans le nouveau quartier résidentiel d'Agdal, à Marrakech. Il comporte une connexion Wi-Fi gratuite. Le Palm Plaza Hotel propose des chambres et des suites confortables. Certaines
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toufik el moussaouitia year ago on Google5/5
(Translated by Google) Everything and well organized. And what I really appreciated is the order and the cleanliness.
The gourmet and varied menu holy and delicious. Thank you to all the opening …
The gourmet and varied menu holy and delicious. Thank you to all the opening …
(Translated by Google) Everything and well organized. And what I really appreciated is the order and the cleanliness.
The gourmet and varied menu holy and delicious. Thank you to all the opening staff for welcoming us in beautiful conditions and greeting the brave, smiling people at the reception. Thank you
(Original)
Tout et bien organisé. Et se que j'ai vraiment apprécié c'est l ordre et la proproté.
Le menu gastronomique et varié saint et délicieux. Merci à tous les staffs ouvrants pour nous accueillir dans de belles conditions et saluer les brave gens souriants de l accueil. Merci
The gourmet and varied menu holy and delicious. Thank you to all the opening staff for welcoming us in beautiful conditions and greeting the brave, smiling people at the reception. Thank you
(Original)
Tout et bien organisé. Et se que j'ai vraiment apprécié c'est l ordre et la proproté.
Le menu gastronomique et varié saint et délicieux. Merci à tous les staffs ouvrants pour nous accueillir dans de belles conditions et saluer les brave gens souriants de l accueil. Merci
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Djibril 10a year ago on Google2/5
(Translated by Google) Service not great whether it's the pool staff or the room service. I order a simple bottle of water 30 minutes to bring it to me.
Air conditioning limit non-existent I call a technician who makes no effort to …
Air conditioning limit non-existent I call a technician who makes no effort to …
(Translated by Google) Service not great whether it's the pool staff or the room service. I order a simple bottle of water 30 minutes to bring it to me.
Air conditioning limit non-existent I call a technician who makes no effort to find a solution just shameful when you see the price of the hotel.
(Original)
Service pas top que sa sois le staff de la piscine où le service chambre. Je commande une simple bouteille d’eau 30 minutes pour me l’apporter.
Clim limite inexistante j’appelle un technicien qui ne fait aucun effort pour trouver une solution juste honteux quand on vois le prix de l’hotel.
Air conditioning limit non-existent I call a technician who makes no effort to find a solution just shameful when you see the price of the hotel.
(Original)
Service pas top que sa sois le staff de la piscine où le service chambre. Je commande une simple bouteille d’eau 30 minutes pour me l’apporter.
Clim limite inexistante j’appelle un technicien qui ne fait aucun effort pour trouver une solution juste honteux quand on vois le prix de l’hotel.
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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Amal El Hankouri8 months ago on Google3/5
(Translated by Google) Hotel that does not deserve 5 stars
A poor breakfast, there was a gentleman at the restaurant I think so hmed helpful and smiling …
A poor breakfast, there was a gentleman at the restaurant I think so hmed helpful and smiling …
(Translated by Google) Hotel that does not deserve 5 stars
A poor breakfast, there was a gentleman at the restaurant I think so hmed helpful and smiling
Nice spa staff: Hammam not bad
Overpriced hairstyle
Decent rooms
We spent 3 nights. The lady at the reception when we left did not even answer us that we said goodbye, she took the key in a very cold way
But good allah yhssen l3awan apparently they are not well paid given the crisis (covid),
But the customer also has nothing to do with it, he pays to be well served.
The highlight is the swimming pool 👍
(Original)
Hôtel qui ne mérite pas 5 étoiles
Un petit déjeuner pauvre ,il y avait un monsieur au resto je crois si hmed serviable et souriant
Personnel du spa gentil :Hammam pas mal
Coiffure trop chère
Les chambres correctes
Nous avons passé 3 nuits .La dame à la réception à notre sortie nous a même pas répondu qu'on a dit au revoir elle a prit la clé d'une façon très froide
Mais bon allah yhssen l3awan apprement ils sont pas bien payés vu la crise ( covid),
Mais le client aussi n'a rien à voir avec il paye pour être bien servi
Le point fort c'est la piscine 👍
A poor breakfast, there was a gentleman at the restaurant I think so hmed helpful and smiling
Nice spa staff: Hammam not bad
Overpriced hairstyle
Decent rooms
We spent 3 nights. The lady at the reception when we left did not even answer us that we said goodbye, she took the key in a very cold way
But good allah yhssen l3awan apparently they are not well paid given the crisis (covid),
But the customer also has nothing to do with it, he pays to be well served.
The highlight is the swimming pool 👍
(Original)
Hôtel qui ne mérite pas 5 étoiles
Un petit déjeuner pauvre ,il y avait un monsieur au resto je crois si hmed serviable et souriant
Personnel du spa gentil :Hammam pas mal
Coiffure trop chère
Les chambres correctes
Nous avons passé 3 nuits .La dame à la réception à notre sortie nous a même pas répondu qu'on a dit au revoir elle a prit la clé d'une façon très froide
Mais bon allah yhssen l3awan apprement ils sont pas bien payés vu la crise ( covid),
Mais le client aussi n'a rien à voir avec il paye pour être bien servi
Le point fort c'est la piscine 👍
Trip typeFamily
Rooms4.0
Service2.0
Location2.0
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Franck Ziet2 months ago on Google5/5
(Translated by Google) Pleasant family stay. Service and restaurant at the top.
(Original) …
(Original) …
(Translated by Google) Pleasant family stay. Service and restaurant at the top.
(Original)
Agreable sejour en famill3 . Service et restaurantion au top .
(Original)
Agreable sejour en famill3 . Service et restaurantion au top .
Rooms5.0
Service4.0
Location5.0
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Youssef BAKRIM11 months ago on Google3/5
(Translated by Google) It's good in general:
- 3.5 stars instead of 3.
- 2 stars for The room, lack of cleanliness. …
- 3.5 stars instead of 3.
- 2 stars for The room, lack of cleanliness. …
(Translated by Google) It's good in general:
- 3.5 stars instead of 3.
- 2 stars for The room, lack of cleanliness.
- 2 stars for the location, too far and a difficult 3km stretch of road to cross the others.
- 4 stars for the environment inside.
- 4 stars for lunch 3 for breakfast/dinner.
(Original)
C'est bien en general:
- 3.5 etoiles au lieu de 3.
- 2 etoiles pour La chambre , manque de propreté.
- 2 etoiles pour L'emplacement , trop loin et un tronçon de route de 3km difficiles pour croiser les autres.
- 4 etoiles pour l'environement à l'interieur.
- 4 étoiles pour le dejeuner 3 pour petit dej/diner.
- 3.5 stars instead of 3.
- 2 stars for The room, lack of cleanliness.
- 2 stars for the location, too far and a difficult 3km stretch of road to cross the others.
- 4 stars for the environment inside.
- 4 stars for lunch 3 for breakfast/dinner.
(Original)
C'est bien en general:
- 3.5 etoiles au lieu de 3.
- 2 etoiles pour La chambre , manque de propreté.
- 2 etoiles pour L'emplacement , trop loin et un tronçon de route de 3km difficiles pour croiser les autres.
- 4 etoiles pour l'environement à l'interieur.
- 4 étoiles pour le dejeuner 3 pour petit dej/diner.
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Kha Dija11 months ago on Google2/5
(Translated by Google) there is nothing 5* except the swimming pool.
no coffee machine in the rooms, the breakfast is meager and not at all qualitative. except for the lady who prepares the good msemen who is adorable. …
no coffee machine in the rooms, the breakfast is meager and not at all qualitative. except for the lady who prepares the good msemen who is adorable. …
(Translated by Google) there is nothing 5* except the swimming pool.
no coffee machine in the rooms, the breakfast is meager and not at all qualitative. except for the lady who prepares the good msemen who is adorable.
that's a shame.
(Original)
il n'a rien d'un 5* sauf la piscine.
pas de machine à café dans les chambres, le petit déj est maigre et pas du tout qualitatif. à l'exception de la dame qui prépare les bons msemen qui est adorable .
c'est dommage.
no coffee machine in the rooms, the breakfast is meager and not at all qualitative. except for the lady who prepares the good msemen who is adorable.
that's a shame.
(Original)
il n'a rien d'un 5* sauf la piscine.
pas de machine à café dans les chambres, le petit déj est maigre et pas du tout qualitatif. à l'exception de la dame qui prépare les bons msemen qui est adorable .
c'est dommage.
Trip typeCouple
Rooms3.0
Service2.0
Location3.0
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Bilal Kasmia year ago on Google4/5
(Translated by Google) Beautiful hotel and very correct services but unfortunately it is not the right period with the curfew because at 9 pm everything stops even at the hotel, no entertainment (apart from the aquagym around the swimming …
(Translated by Google) Beautiful hotel and very correct services but unfortunately it is not the right period with the curfew because at 9 pm everything stops even at the hotel, no entertainment (apart from the aquagym around the swimming pool). The hotel was booked for a week by a group of people who were entitled to all the privileges even after 9pm. Reservations for deckchairs are supposed to be prohibited (marked explicitly on the sign) but that does not prevent them from doing so, so from 10 / 11am no more deckchairs.
Other than that, the hotel is in a good location and the breakfasts are plentiful.
Special mentions for Sarah from the Miniclub who gave our son a wonderful holiday and to Hassan from the entertainment team who made us have a great time at the pool.
(Original)
Bel hôtel et services très corrects mais malheureusement ce n'est pas la bonne période avec le couvre feu car à 21 heures tout s'arrête même a l'hôtel, pas d'animations (à part l'aquagym autour de la piscine). L'hôtel a été réservé pendant une semaine par un groupe de personnes qui avaient droit à tout les privilèges même après 21 heures. Les réservations de transats sont censées être interdites (marqué explicitement sur le panneau) mais cela n'empêche pas de le faire, donc à partir de 10/11h plus de transats.
A part cela, l'hôtel est bien situé et les petits déjeuners sont copieux.
Mentions spéciales pour Sarah du Miniclub qui a fait passer de superbes vacances à notre fils et a Hassan de l'animation qui nous a fait passé un bon moment à la piscine.
Other than that, the hotel is in a good location and the breakfasts are plentiful.
Special mentions for Sarah from the Miniclub who gave our son a wonderful holiday and to Hassan from the entertainment team who made us have a great time at the pool.
(Original)
Bel hôtel et services très corrects mais malheureusement ce n'est pas la bonne période avec le couvre feu car à 21 heures tout s'arrête même a l'hôtel, pas d'animations (à part l'aquagym autour de la piscine). L'hôtel a été réservé pendant une semaine par un groupe de personnes qui avaient droit à tout les privilèges même après 21 heures. Les réservations de transats sont censées être interdites (marqué explicitement sur le panneau) mais cela n'empêche pas de le faire, donc à partir de 10/11h plus de transats.
A part cela, l'hôtel est bien situé et les petits déjeuners sont copieux.
Mentions spéciales pour Sarah du Miniclub qui a fait passer de superbes vacances à notre fils et a Hassan de l'animation qui nous a fait passé un bon moment à la piscine.
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Omar Berdaia year ago on Google1/5
(Translated by Google) In 2021, at 1450 dh per night in a 5 * hotel and I am asked for a marriage certificate. The breakfast buffet is very poor. Very poorly maintained rooms. Antique furniture and bouzié. Friendly and very helpful staff. I …
(Translated by Google) In 2021, at 1450 dh per night in a 5 * hotel and I am asked for a marriage certificate. The breakfast buffet is very poor. Very poorly maintained rooms. Antique furniture and bouzié. Friendly and very helpful staff. I wouldn't come back again.
(Original)
En 2021, à 1450 dh la nuitée dans un hotel 5 * et on me demande un acte de mariage. Le buffet du petit dej est très mèdiocre. Chambres très mal entretenu. Meubles anciens et bouzié. Personnel aimable et très serviable. Je ne reviendrais plus.
(Original)
En 2021, à 1450 dh la nuitée dans un hotel 5 * et on me demande un acte de mariage. Le buffet du petit dej est très mèdiocre. Chambres très mal entretenu. Meubles anciens et bouzié. Personnel aimable et très serviable. Je ne reviendrais plus.
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Safaa Gherrasa year ago on Google2/5
(Translated by Google) The full board option sucks the drinks are not included in the meals and the buffet is neither good nor diversified and when there are not enough customers you are asked to go and eat at the non air-conditioned snack …
(Translated by Google) The full board option sucks the drinks are not included in the meals and the buffet is neither good nor diversified and when there are not enough customers you are asked to go and eat at the non air-conditioned snack bar at noon whereas it's over 42 degrees
(Original)
L'option pension complète est nulle les boissons ne sont pas incluses dans les repas et le buffet n'est ni bon ni diversifié et quand il n y a pas assez de client on te demande d'aller manger au snack non climatisé à midi alors qu'il fait plus de 42°
(Original)
L'option pension complète est nulle les boissons ne sont pas incluses dans les repas et le buffet n'est ni bon ni diversifié et quand il n y a pas assez de client on te demande d'aller manger au snack non climatisé à midi alors qu'il fait plus de 42°
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Sebastien Larouchea year ago on Google5/5
(Translated by Google) Beautiful establishment, the service is fast and courteous. The pool is beautiful and well maintained. the animation service is very good for adults and children. The catering service is correct with a buffet-style …
(Translated by Google) Beautiful establishment, the service is fast and courteous. The pool is beautiful and well maintained. the animation service is very good for adults and children. The catering service is correct with a buffet-style breakfast.
(Original)
Belle établissement, le service est rapide et courtois. La piscine est belle et bien entretenu. le service d'animation est très bien pour les adulte et les enfants. Le service de restauration est correct avec un petits déjeuner style buffet.
(Original)
Belle établissement, le service est rapide et courtois. La piscine est belle et bien entretenu. le service d'animation est très bien pour les adulte et les enfants. Le service de restauration est correct avec un petits déjeuner style buffet.
Trip typeCouple
Rooms4.0
Service4.0
Location4.0
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Alfa Alfa11 months ago on Google4/5
(Translated by Google) Being a regular at this establishment
Very nice hotel room clean and very well maintained especially the rooms on the ground floor …
Very nice hotel room clean and very well maintained especially the rooms on the ground floor …
(Translated by Google) Being a regular at this establishment
Very nice hotel room clean and very well maintained especially the rooms on the ground floor
Kind and welcoming staff
A very pretty garden
Pool, sun, tranquility
Very varied breakfast
(Original)
Etant un habitué de cet établissement
Très beau hôtel chambre propre et très bien entretenu surtout les chambres du rez-de-chaussée
Personnel gentil et accueillant
Un très joli jardin
Piscine, soleil, tranquillité
Petit déjeuner très varié
Very nice hotel room clean and very well maintained especially the rooms on the ground floor
Kind and welcoming staff
A very pretty garden
Pool, sun, tranquility
Very varied breakfast
(Original)
Etant un habitué de cet établissement
Très beau hôtel chambre propre et très bien entretenu surtout les chambres du rez-de-chaussée
Personnel gentil et accueillant
Un très joli jardin
Piscine, soleil, tranquillité
Petit déjeuner très varié
Trip typeVacation
Rooms5.0
Service4.0
Location4.0
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Wissale BOUKIROU4 months ago on Google4/5
(Translated by Google) Luxurious hotel, magnificent architecture, spacious room. …
(Translated by Google) Luxurious hotel, magnificent architecture, spacious room.
(Original)
Hôtel luxueux, magnifique architecture, chambre spacieuse.
(Original)
Hôtel luxueux, magnifique architecture, chambre spacieuse.
Trip typeBusiness · Friends
Rooms4.0
Service4.0
Location3.0
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Steve Wizman2 years ago on Google1/5
(Translated by Google) Really bad hotel:
- rooms without storage for 3 or 2 people, only for one person;
- television not working; …
- rooms without storage for 3 or 2 people, only for one person;
- television not working; …
(Translated by Google) Really bad hotel:
- rooms without storage for 3 or 2 people, only for one person;
- television not working;
- safe not working;
- bedding to change;
- air conditioning downright lukewarm and not cooling;
- room cleanliness leaving something to be desired: bad paint connections, musty smell;
- water damage having occurred in our room without it having been repaired;
- enough "pinch" to provide bath towels: we were 2 adults and 2 children in a room including a baby and each evening we had to manage with 2 towels no more;
- room service is not very aware of the "Do not disturb" signs on the door, they still try to open the room to clean it while we are there!
Anyway, as usual almost in Morocco, a 5 star on paper, but in reality we are closer to the 1 star than to the 5!
(Original)
Hôtel vraiment mauvais:
- chambres sans rangements pour 3 ni 2 personnes, seulement pour une personne;
- télévision ne marchant pas;
- coffre fort ne marchant pas;
- literie à changer;
- climatisation carrément tiède et ne refroidissant pas;
- propreté de la chambre laissant à désirer : mauvais raccords de peinture, odeur de renfermé;
- dégât des eaux ayant eu lieu dans notre chambre sans que celui-ci ait été réparé;
- assez « pince » pour donner des serviettes de bain: on était 2 adultes et 2 enfants dans une chambre dont un bébé et on devait chaque soir se débrouiller avec 2 serviettes pas plus;
- le room service n’est pas très au fait des pancartes «Ne pas déranger » apposés sur la porte, ils essaient quand même d’ouvrir la chambre pour y faire le ménage alors qu’on y est présent !
Enfin bref, comme d’habitude quasiment au Maroc, un 5 étoiles sur papier, mais dans la réalité on se rapproche plus du 1 étoile que du 5 !
- rooms without storage for 3 or 2 people, only for one person;
- television not working;
- safe not working;
- bedding to change;
- air conditioning downright lukewarm and not cooling;
- room cleanliness leaving something to be desired: bad paint connections, musty smell;
- water damage having occurred in our room without it having been repaired;
- enough "pinch" to provide bath towels: we were 2 adults and 2 children in a room including a baby and each evening we had to manage with 2 towels no more;
- room service is not very aware of the "Do not disturb" signs on the door, they still try to open the room to clean it while we are there!
Anyway, as usual almost in Morocco, a 5 star on paper, but in reality we are closer to the 1 star than to the 5!
(Original)
Hôtel vraiment mauvais:
- chambres sans rangements pour 3 ni 2 personnes, seulement pour une personne;
- télévision ne marchant pas;
- coffre fort ne marchant pas;
- literie à changer;
- climatisation carrément tiède et ne refroidissant pas;
- propreté de la chambre laissant à désirer : mauvais raccords de peinture, odeur de renfermé;
- dégât des eaux ayant eu lieu dans notre chambre sans que celui-ci ait été réparé;
- assez « pince » pour donner des serviettes de bain: on était 2 adultes et 2 enfants dans une chambre dont un bébé et on devait chaque soir se débrouiller avec 2 serviettes pas plus;
- le room service n’est pas très au fait des pancartes «Ne pas déranger » apposés sur la porte, ils essaient quand même d’ouvrir la chambre pour y faire le ménage alors qu’on y est présent !
Enfin bref, comme d’habitude quasiment au Maroc, un 5 étoiles sur papier, mais dans la réalité on se rapproche plus du 1 étoile que du 5 !
Trip typeVacation · Family
Rooms1.0
Service1.0
Location3.0
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Niama Hasbi nciri2 months ago on Google2/5
(Translated by Google) Everything is to be reviewed
Not even a 3 star …
Not even a 3 star …
(Translated by Google) Everything is to be reviewed
Not even a 3 star
(Original)
Tout est a revoir
Pas meme un 3 etoiles
Not even a 3 star
(Original)
Tout est a revoir
Pas meme un 3 etoiles
Trip typeVacation · Couple
Rooms3.0
Service2.0
Location5.0
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لa year ago on Google1/5
(Translated by Google) One star and again it's just for the pool...
so already it's the second time I've been there (next to the very heart) so already to warn you the room does not look like the photos of booking at all lol …
so already it's the second time I've been there (next to the very heart) so already to warn you the room does not look like the photos of booking at all lol …
(Translated by Google) One star and again it's just for the pool...
so already it's the second time I've been there (next to the very heart) so already to warn you the room does not look like the photos of booking at all lol anyway, in addition in the bathroom it is supposed to have a small mirror for putting on make-up IL ÉTAIT ARRACHER! Is this worthy of a 5 star hotel? Stopper for the sink was surely swallowed by the little ghosts who knows when we called the reception to report a problem (me it was for the safe I needed papers to get out) I was blocked in the room for 40 minutes waiting for them because the service is slow but a slowness you're afraid in short come D-day, the day of our departure a woman makes a vlog and therefore films the breakfast room, this young lady is filming so the people who serve the lady confirms to us that we don't appear on the video, let's move on, we sit on the table this lady comes to OUR table when we were supposed to eat to confirm to us that we didn't appear in short have a surely should have appeared but let's move on, SHE REFILMED US and when we called her back she allowed herself to insult us? big scandal we are not clearly dogs, the officials come and dare to defend the girl when she is wrong? she even told us that we are not made for this hotel but my sister did you believe it was the burj al arab or what? I also forgot fries next to the pool 20dh for a portion that you finish in less than a minute? and bottle of water 15dh while at crossroads 1dh ??? there's no abusing on the other hand .. in short hotel which does not deserve its 5 stars because in addition to the personal telephone which provides a bad price for the room and on your arrival allows itself to double the price … OH I forgot point very important, the WIFI wsh a bar in the room and again that's when you have room, prepare your internet recharge c advice !!!
(Original)
Une étoile et encore c’est juste pour la piscine…
alors déjà c’est la deuxième fois que j’y suis aller (a côté très coeur) alors déjà pour vous prévenir les chambre ne ressemble pas dutout au photos de booking lol enfin bref, en plus dans la salle de bain il est sensée avoir un petit miroir qui permet de se maquiller IL ÉTAIT ARRACHER ! C’est digne d’un hôtel 5 étoiles ça ? Bouchon pour le lavabo a sûrement était avaler par les petits fantômes qui sait bref lorsqu’on appel l’accueil pour leur signaler un problème (moi c’était pour le coffre fort j’avais besoin de papiers pour sortir) j’ai été bloqué dans la chambre pendant 40 minutes à les attendre parce que le service est lent mais une lenteur t’as peur bref viens le jour J, le jour de notre départ une femme fais un vlog et filme donc la salle de petit dej, cette demoiselle filme donc les gens qui se serve la dame nous confirme qu’on apparaît pas sur la vidéo, passons, on se pose sur la table cette dame vient à NOTRE table alors que nous étions sensée manger pour nous confirmer qu’on apparaissait pas bref ont a sûrement dû apparaître mais passons, ELLE NOUS A REFILMER et lorsqu’on lui a refait le rappel elle s’est permis de nous insulter ? gros scandale on est pas dès chiens clairement, les responsables viennent et ose défendre la meuf alors qu’elle est en tord ? elle nous a même dit qu’on est pas fait pour cette hôtel mais ma soeur t’as cru c’était le burj al arab ou quoi? j’avais oublié aussi frites à côté de la piscine 20dh pour une portion que tu finis en moins d’une minutes ? et bouteille d’eau 15dh alors qu’à carrefour 1dh ??? y’a pas à abuser par contre .. enfin bref hôtel qui mérite pas ses 5 étoiles car en plus au téléphone personnel qui fournisse un mauvais prix pour les chambre et a votre arrivé se permet de doubler le prix … OH j’ai oublié point très important, le WIFI wsh une barre dans la chambre et encore ça c’est quand t’as de la chambre, prépare vos recharge d’internet c un conseil !!!
so already it's the second time I've been there (next to the very heart) so already to warn you the room does not look like the photos of booking at all lol anyway, in addition in the bathroom it is supposed to have a small mirror for putting on make-up IL ÉTAIT ARRACHER! Is this worthy of a 5 star hotel? Stopper for the sink was surely swallowed by the little ghosts who knows when we called the reception to report a problem (me it was for the safe I needed papers to get out) I was blocked in the room for 40 minutes waiting for them because the service is slow but a slowness you're afraid in short come D-day, the day of our departure a woman makes a vlog and therefore films the breakfast room, this young lady is filming so the people who serve the lady confirms to us that we don't appear on the video, let's move on, we sit on the table this lady comes to OUR table when we were supposed to eat to confirm to us that we didn't appear in short have a surely should have appeared but let's move on, SHE REFILMED US and when we called her back she allowed herself to insult us? big scandal we are not clearly dogs, the officials come and dare to defend the girl when she is wrong? she even told us that we are not made for this hotel but my sister did you believe it was the burj al arab or what? I also forgot fries next to the pool 20dh for a portion that you finish in less than a minute? and bottle of water 15dh while at crossroads 1dh ??? there's no abusing on the other hand .. in short hotel which does not deserve its 5 stars because in addition to the personal telephone which provides a bad price for the room and on your arrival allows itself to double the price … OH I forgot point very important, the WIFI wsh a bar in the room and again that's when you have room, prepare your internet recharge c advice !!!
(Original)
Une étoile et encore c’est juste pour la piscine…
alors déjà c’est la deuxième fois que j’y suis aller (a côté très coeur) alors déjà pour vous prévenir les chambre ne ressemble pas dutout au photos de booking lol enfin bref, en plus dans la salle de bain il est sensée avoir un petit miroir qui permet de se maquiller IL ÉTAIT ARRACHER ! C’est digne d’un hôtel 5 étoiles ça ? Bouchon pour le lavabo a sûrement était avaler par les petits fantômes qui sait bref lorsqu’on appel l’accueil pour leur signaler un problème (moi c’était pour le coffre fort j’avais besoin de papiers pour sortir) j’ai été bloqué dans la chambre pendant 40 minutes à les attendre parce que le service est lent mais une lenteur t’as peur bref viens le jour J, le jour de notre départ une femme fais un vlog et filme donc la salle de petit dej, cette demoiselle filme donc les gens qui se serve la dame nous confirme qu’on apparaît pas sur la vidéo, passons, on se pose sur la table cette dame vient à NOTRE table alors que nous étions sensée manger pour nous confirmer qu’on apparaissait pas bref ont a sûrement dû apparaître mais passons, ELLE NOUS A REFILMER et lorsqu’on lui a refait le rappel elle s’est permis de nous insulter ? gros scandale on est pas dès chiens clairement, les responsables viennent et ose défendre la meuf alors qu’elle est en tord ? elle nous a même dit qu’on est pas fait pour cette hôtel mais ma soeur t’as cru c’était le burj al arab ou quoi? j’avais oublié aussi frites à côté de la piscine 20dh pour une portion que tu finis en moins d’une minutes ? et bouteille d’eau 15dh alors qu’à carrefour 1dh ??? y’a pas à abuser par contre .. enfin bref hôtel qui mérite pas ses 5 étoiles car en plus au téléphone personnel qui fournisse un mauvais prix pour les chambre et a votre arrivé se permet de doubler le prix … OH j’ai oublié point très important, le WIFI wsh une barre dans la chambre et encore ça c’est quand t’as de la chambre, prépare vos recharge d’internet c un conseil !!!
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Afaf Ouardi11 months ago on Google4/5
(Translated by Google) 4 years ago it was a little better on the room side, but the catering is much better today. But overall well deserved 4 stars …
(Translated by Google) 4 years ago it was a little better on the room side, but the catering is much better today. But overall well deserved 4 stars
(Original)
Il y a 4 ans il a été un peu mieux côté chambre, mais la restauration est nettement mieux aujourd'hui. Mais globalement mérité bien 4 étoiles
(Original)
Il y a 4 ans il a été un peu mieux côté chambre, mais la restauration est nettement mieux aujourd'hui. Mais globalement mérité bien 4 étoiles
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תמי קוממי6 months ago on Google5/5
(Translated by Google) Nice hotel
Reasonable breakfast.
Large and clean rooms …
Reasonable breakfast.
Large and clean rooms …
(Translated by Google) Nice hotel
Reasonable breakfast.
Large and clean rooms
(Original)
מלון נחמד
ארוחת בוקר סבירה.
חדרים גדולים ונקיים
Reasonable breakfast.
Large and clean rooms
(Original)
מלון נחמד
ארוחת בוקר סבירה.
חדרים גדולים ונקיים
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Soukaïna Sah2 years ago on Google3/5
(Translated by Google) Large hotel, very clean, very classy, everything was good but 2 points that ruined everything!
First two outdoor swimming pools where it is impossible to swim because the …
First two outdoor swimming pools where it is impossible to swim because the …
(Translated by Google) Large hotel, very clean, very classy, everything was good but 2 points that ruined everything!
First two outdoor swimming pools where it is impossible to swim because the water was FREEZING!!!!!
Spa pool also frozen so impossible to set foot in it.
No air conditioning in the room, it is heating for the moment because a priori it is not hot enough (yet 30 degrees) so unbearable heat in the rooms.
We have reported these inconveniences but a priori it is normal.
It's really unfortunate.
So if you want to swim, and you can't stand sleeping in the heat, don't go there.
(Original)
Grand hôtel, très propre, très classe, tout était bien mais 2 points qui ont tout gâché !
Premièrement deux piscines extérieures où il est impossible de ce baigner car l’eau était GLACÉE !!!!!
Piscine du spa également glacée donc impossible d’y mettre un pied.
Aucune climatisation dans la chambre, elle fait chauffage pour le moment car à priori il fait pas assez chaud (pourtant 30 degrés) donc chaleur insoutenable dans la chambres.
Nous avons remonté ces désagréments mais à priori c’est normal.
C’est vraiment dommage.
Donc si vous voulez vous baigner, et que vous ne supportez pas de dormir au chaud, n’y allez pas.
First two outdoor swimming pools where it is impossible to swim because the water was FREEZING!!!!!
Spa pool also frozen so impossible to set foot in it.
No air conditioning in the room, it is heating for the moment because a priori it is not hot enough (yet 30 degrees) so unbearable heat in the rooms.
We have reported these inconveniences but a priori it is normal.
It's really unfortunate.
So if you want to swim, and you can't stand sleeping in the heat, don't go there.
(Original)
Grand hôtel, très propre, très classe, tout était bien mais 2 points qui ont tout gâché !
Premièrement deux piscines extérieures où il est impossible de ce baigner car l’eau était GLACÉE !!!!!
Piscine du spa également glacée donc impossible d’y mettre un pied.
Aucune climatisation dans la chambre, elle fait chauffage pour le moment car à priori il fait pas assez chaud (pourtant 30 degrés) donc chaleur insoutenable dans la chambres.
Nous avons remonté ces désagréments mais à priori c’est normal.
C’est vraiment dommage.
Donc si vous voulez vous baigner, et que vous ne supportez pas de dormir au chaud, n’y allez pas.
Trip typeCouple
Rooms2.0
Service3.0
Location5.0
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Javier Adan3 years ago on Google4/5
(Translated by Google) Quite well located 3 km from the center.
The hotel is in good condition although it needs some improvement
Details. …
The hotel is in good condition although it needs some improvement
Details. …
(Translated by Google) Quite well located 3 km from the center.
The hotel is in good condition although it needs some improvement
Details.
A good pool.
Very good buffet for breakfast lunch and dinner.
The room is pretty good.
Although some details are missing.
In my room the television did not work well. The sheets were not clean at all. Some stain was visible. There was a nearby compressor that made a lot of noise.
Very nice staff and very comfortable hotel.
(Original)
Bastante bien ubicado a 3 km del centro.
El hotel está en buen estado aunque necesita mejorar algunos
Detalles.
Una buena piscina.
Muy buen buffet de desayuno de comida y de Cena.
La habitación está bastante bien.
Aunque le faltan algunos detalles.
En mi habitación la televisión no funcionaba bien. Las sábanas no estaban limpias del todo . Se le veía alguna mancha. Había un compresor cercano que metía mucho ruido.
El personal muy agradable y el hotel muy confortable
The hotel is in good condition although it needs some improvement
Details.
A good pool.
Very good buffet for breakfast lunch and dinner.
The room is pretty good.
Although some details are missing.
In my room the television did not work well. The sheets were not clean at all. Some stain was visible. There was a nearby compressor that made a lot of noise.
Very nice staff and very comfortable hotel.
(Original)
Bastante bien ubicado a 3 km del centro.
El hotel está en buen estado aunque necesita mejorar algunos
Detalles.
Una buena piscina.
Muy buen buffet de desayuno de comida y de Cena.
La habitación está bastante bien.
Aunque le faltan algunos detalles.
En mi habitación la televisión no funcionaba bien. Las sábanas no estaban limpias del todo . Se le veía alguna mancha. Había un compresor cercano que metía mucho ruido.
El personal muy agradable y el hotel muy confortable
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Ilham Bouhezaa year ago on Google4/5
(Translated by Google) Clean hotel, breakfast buffet very varied but remains the same almost every day with one or two things. Large swimming pool. On the other hand, the music runs in a loop, with the same playlist it's boring. Close to …
(Translated by Google) Clean hotel, breakfast buffet very varied but remains the same almost every day with one or two things. Large swimming pool. On the other hand, the music runs in a loop, with the same playlist it's boring. Close to Jemaa El fna, 7-10 minutes by car.
(Original)
Hôtel propre, buffet petit déjeuné très varié mais reste le même tous les jours quasiment à un ou deux choses près. Piscine grande. Par contre la musique tourne en boucle, avec la même playlist c’est lassant. Proche de Jemaa El fna, a 7-10mn en voiture.
(Original)
Hôtel propre, buffet petit déjeuné très varié mais reste le même tous les jours quasiment à un ou deux choses près. Piscine grande. Par contre la musique tourne en boucle, avec la même playlist c’est lassant. Proche de Jemaa El fna, a 7-10mn en voiture.
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Nawelle NICHANE8 months ago on Google4/5
(Translated by Google) Hotel very good and very beautiful, a little too overpriced anyway .. …
(Translated by Google) Hotel very good and very beautiful, a little too overpriced anyway ..
(Original)
Hôtel très bien et très beau, un peu trop surcoté quand même ..
(Original)
Hôtel très bien et très beau, un peu trop surcoté quand même ..
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benjamin fiorucci3 years ago on Google1/5
(Translated by Google) This hotel is running away absolutely. It is definitely not worth its 5 stars or its prices. The cleanliness leaves something to be desired. The staff is hardly professional. We have a catastrophic stay. We were …
(Translated by Google) This hotel is running away absolutely. It is definitely not worth its 5 stars or its prices. The cleanliness leaves something to be desired. The staff is hardly professional. We have a catastrophic stay. We were changed twice. The rates are exorbitant. The pool is not well maintained. We had a TV from the 80's that did not work. The technician took 2 days to come. French chains did not work. The sheets not changed. Hair in the shower. It happened to us that problems. The parking is not monitored and few places. To flee !!! I never leave comments during my various trips but here it is a big scam.
(Original)
Cet hôtel est à fuir absolument. Il ne vaut absolument pas ses 5 étoiles ni ses tarifs. La propreté laisse à désirer. Le personnel n’est guère professionnel. Nous avons passer un séjour catastrophique. On nous a changé 2 fois de chambres. Les tarifs à la carte sont exorbitants. La piscine peu entretenue. Nous avons eu une télé des années 80 qui ne marchait pas. Le technicien a mit 2 jours à venir. Les chaînes françaises ne marchaient pas. Les draps pas changés. Des cheveux dans la douche. Il nous est arrivés que des problèmes. Le parking pas surveillé et peu de places. A fuir !!! Je ne laisse jamais de commentaires durant mes divers voyages mais là c’est une grosse arnaque.
(Original)
Cet hôtel est à fuir absolument. Il ne vaut absolument pas ses 5 étoiles ni ses tarifs. La propreté laisse à désirer. Le personnel n’est guère professionnel. Nous avons passer un séjour catastrophique. On nous a changé 2 fois de chambres. Les tarifs à la carte sont exorbitants. La piscine peu entretenue. Nous avons eu une télé des années 80 qui ne marchait pas. Le technicien a mit 2 jours à venir. Les chaînes françaises ne marchaient pas. Les draps pas changés. Des cheveux dans la douche. Il nous est arrivés que des problèmes. Le parking pas surveillé et peu de places. A fuir !!! Je ne laisse jamais de commentaires durant mes divers voyages mais là c’est une grosse arnaque.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Hajar Saleka year ago on Google4/5
(Translated by Google) Too full: swimming pool, ptt already, Kids club ... that understand, long weekend ac ugly. The staff are however warm and welcoming, they do their best to serve you as quickly as possible. The chambermaids do a lot of …
(Translated by Google) Too full: swimming pool, ptt already, Kids club ... that understand, long weekend ac ugly. The staff are however warm and welcoming, they do their best to serve you as quickly as possible. The chambermaids do a lot of work ...
(Original)
Trop plein: piscine, ptt déjà, Kids club... ça ce comprends, week-end prolongé ac laid. Le personnel est toutefois chaleureux et accueillant, ils font de leur mieu pr vous servir au plus vite. Les femmes de chambres font un gros travail...
(Original)
Trop plein: piscine, ptt déjà, Kids club... ça ce comprends, week-end prolongé ac laid. Le personnel est toutefois chaleureux et accueillant, ils font de leur mieu pr vous servir au plus vite. Les femmes de chambres font un gros travail...
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Houda Benazzouza year ago on Google2/5
(Translated by Google) We took 4 nights, the first night we were devoured by mosquitoes. We kindly contacted them the next morning, they promised to take care of our room, we asked them for a mosquito plug, in the evening when we returned …
(Translated by Google) We took 4 nights, the first night we were devoured by mosquitoes. We kindly contacted them the next morning, they promised to take care of our room, we asked them for a mosquito plug, in the evening when we returned to the room, the mosquitoes were still there. We got back in touch with them and told us we are not aware, if you wish we can put flitox on you and don't open the door so as not to have more mosquitos ... imagine the 5 star. Obviously we refused the flitox, being allergic and had asked for a take again ... still nothing, we call back at 9 p.m., they tell us we will change your room, we are waiting for them to come and take care of us, NOTHING!!! It is 2h50 and I am commenting after being bitten by mosquitoes ... bravo to the 5 stars me who thought to relax
(Original)
Nous avons pris 4 nuits, la première nuit nous sommes faits dévorer par les moustiques. Nous les avons gentiment contacté le lendemain matin, ils nous ont promis de s'occuper de notre chambre, on leur a demandé une prise antimoustiques, le soir en rentrant dans la chambre, les moustiques étaient encore là. Nous les avons recontacté et nous ont dit nous ne sommes pas au courant, si vous souhaitez nous pouvons vous mettre du flitox et n'ouvrez pas la porte pour ne pas avoir plus de moustiques... imaginez le 5 étoiles. Bien évidemment nous avons refusé le flitox, étant allergique et avions demandé une prise à nouveau... toujours rien, on rappelle à 21h , ils nous disent nous allons vous changer de chambre, on attend qu'ils viennent s'occuper de nous, RIEN!!! Il est 2h50 et je suis en train de commenter après m'etre faite piquer par des moustiques... bravo au 5 étoiles moi qui pensais relaxer
(Original)
Nous avons pris 4 nuits, la première nuit nous sommes faits dévorer par les moustiques. Nous les avons gentiment contacté le lendemain matin, ils nous ont promis de s'occuper de notre chambre, on leur a demandé une prise antimoustiques, le soir en rentrant dans la chambre, les moustiques étaient encore là. Nous les avons recontacté et nous ont dit nous ne sommes pas au courant, si vous souhaitez nous pouvons vous mettre du flitox et n'ouvrez pas la porte pour ne pas avoir plus de moustiques... imaginez le 5 étoiles. Bien évidemment nous avons refusé le flitox, étant allergique et avions demandé une prise à nouveau... toujours rien, on rappelle à 21h , ils nous disent nous allons vous changer de chambre, on attend qu'ils viennent s'occuper de nous, RIEN!!! Il est 2h50 et je suis en train de commenter après m'etre faite piquer par des moustiques... bravo au 5 étoiles moi qui pensais relaxer
Trip typeFamily
Rooms3.0
Service1.0
Location4.0
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Sarah Yasmina3 years ago on Google4/5
(Translated by Google) Very nice hotel. The pool is clean, tennis courts. Nothing to complain about the rooms. A little disappointed by the food for a 5 * even if it was still very correct …
(Translated by Google) Very nice hotel. The pool is clean, tennis courts. Nothing to complain about the rooms. A little disappointed by the food for a 5 * even if it was still very correct
We were treated to a very nice themed evening, there is a lot of atmosphere in the evening. A bit far from everything plan the car or take the taxi.
(Original)
Très bel hôtel. La piscine est propre, terrains de tennis. Rien à redire sur les chambres. Un peu déçue par la nourriture pour un 5* même si ça restait très correct
Nous avons eu droit à une soirée à thème très sympa, il y a pas mal d'ambiance le soir. Un peu éloigné de tout prévoyez la voiture ou de prendre le taxi.
We were treated to a very nice themed evening, there is a lot of atmosphere in the evening. A bit far from everything plan the car or take the taxi.
(Original)
Très bel hôtel. La piscine est propre, terrains de tennis. Rien à redire sur les chambres. Un peu déçue par la nourriture pour un 5* même si ça restait très correct
Nous avons eu droit à une soirée à thème très sympa, il y a pas mal d'ambiance le soir. Un peu éloigné de tout prévoyez la voiture ou de prendre le taxi.
Trip typeFriends
Rooms5.0
Service4.0
Location4.0
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nadia benrhenia8 months ago on Google5/5
(Translated by Google) A unique experience that revives the lost soul and moralizes the conscience. For lost souls, for confused consciences .... relieve yourself with one night, two nights or three with palm plaza kech. It's wonderful. …
(Translated by Google) A unique experience that revives the lost soul and moralizes the conscience. For lost souls, for confused consciences .... relieve yourself with one night, two nights or three with palm plaza kech. It's wonderful.
(Original)
Une expérience inédite, qui revivifie l'âme perdue et qui moralise la conscience. Pour les âmes perdues, pour les consciences brouillées....soulagez vous par une nuit ,deux nuits ou trois avec palm plaza kech .cest wonderful.
(Original)
Une expérience inédite, qui revivifie l'âme perdue et qui moralise la conscience. Pour les âmes perdues, pour les consciences brouillées....soulagez vous par une nuit ,deux nuits ou trois avec palm plaza kech .cest wonderful.
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Nour Hanna3 years ago on Google5/5
(Translated by Google) We were welcomed by hajar, a charming woman who does her job with great diligence.
She overlooks no detail. …
She overlooks no detail. …
(Translated by Google) We were welcomed by hajar, a charming woman who does her job with great diligence.
She overlooks no detail.
The rooms are clean.
Daily cleaning is done properly.
The buffet is correct but we can do better.
The swimming pool is clean and very large.
We had a wonderful stay
(Original)
On a etait accueilli par hajar une charmante femme qui accomplit son travail avec beaucoup d'assiduité.
Elle ne néglige aucun détail.
Les chambres sont propre.
Le ménage quotidien est fait correctement.
Le buffet propose est correct mais on peut mieux faire.
La piscine est propre et très grande .
On a passer un magnifique séjour
She overlooks no detail.
The rooms are clean.
Daily cleaning is done properly.
The buffet is correct but we can do better.
The swimming pool is clean and very large.
We had a wonderful stay
(Original)
On a etait accueilli par hajar une charmante femme qui accomplit son travail avec beaucoup d'assiduité.
Elle ne néglige aucun détail.
Les chambres sont propre.
Le ménage quotidien est fait correctement.
Le buffet propose est correct mais on peut mieux faire.
La piscine est propre et très grande .
On a passer un magnifique séjour
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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HOUDAa year ago on Google1/5
(Translated by Google) It is necessary to do a little training to improve the reception of customers as well as communication. Keep smiling and stay friendly.
use words like please, please. Thanks. Can I help you. …
use words like please, please. Thanks. Can I help you. …
(Translated by Google) It is necessary to do a little training to improve the reception of customers as well as communication. Keep smiling and stay friendly.
use words like please, please. Thanks. Can I help you.
Lack of organization
Very long service.
(Original)
Il faut faire une petite formation pour améliorer l'accueil des clients ainsi que la communication. Faut garder le sourire et rester aimable.
utiliser des mots comme svp, je vous en prie. Merci. Puis je vous aidez.
Manque d'organisation
Service très long.
use words like please, please. Thanks. Can I help you.
Lack of organization
Very long service.
(Original)
Il faut faire une petite formation pour améliorer l'accueil des clients ainsi que la communication. Faut garder le sourire et rester aimable.
utiliser des mots comme svp, je vous en prie. Merci. Puis je vous aidez.
Manque d'organisation
Service très long.
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Miri Treves5 months ago on Google5/5
(Translated by Google) Clean and well-kept hotel, very simple breakfast
(Original) …
(Original) …
(Translated by Google) Clean and well-kept hotel, very simple breakfast
(Original)
מלון נקי ומטופח , ארוחת בוקר פשוטה מאוד
(Original)
מלון נקי ומטופח , ארוחת בוקר פשוטה מאוד
Rooms5.0
Service3.0
Location5.0
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hirono. qoo3 years ago on Google4/5
(Translated by Google) The dinner was grilled in front of you and the dessert was a great variety.
Breakfast is full of bread and there are not many varieties. …
Breakfast is full of bread and there are not many varieties. …
(Translated by Google) The dinner was grilled in front of you and the dessert was a great variety.
Breakfast is full of bread and there are not many varieties.
The amenities have slippers but still no treatment.
BAR had no charge and played live and could smoke cigarettes and was comfortable.
It was beautiful hotel ✨
(Original)
ディナーは目の前で焼いてくれたりデザートも種類豊富❣️フツーに美味しかった。
朝ごはんはパンばっかりであまり種類がない。
アメニティは スリッパはあるが やはりトリートメントがない。
BARはチャージ料などなく 生演奏やっててタバコも吸えるし居心地よかったです。
キレイなホテルでした✨
Breakfast is full of bread and there are not many varieties.
The amenities have slippers but still no treatment.
BAR had no charge and played live and could smoke cigarettes and was comfortable.
It was beautiful hotel ✨
(Original)
ディナーは目の前で焼いてくれたりデザートも種類豊富❣️フツーに美味しかった。
朝ごはんはパンばっかりであまり種類がない。
アメニティは スリッパはあるが やはりトリートメントがない。
BARはチャージ料などなく 生演奏やっててタバコも吸えるし居心地よかったです。
キレイなホテルでした✨
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ZINEB MIFTAH EL KHAIR4 years ago on Google2/5
(Translated by Google) The decoration is pretty, the room is comfortable. But apart from that, being insulted by the luggage porter who has to bring them to us when we don't need them totally ruins their service. …
(Translated by Google) The decoration is pretty, the room is comfortable. But apart from that, being insulted by the luggage porter who has to bring them to us when we don't need them totally ruins their service.
Hotel to avoid because of staff who only want money from you
(Original)
La décoration est jolie, la chambre est confortable. Mais à part ça, se faire insulter par le porteur de bagage qui s'impose pour nous les amener alors qu'on en a pas besoin gâche totalement leur service.
Hôtel à éviter à cause d'un personnel qui ne veut que de l'argent de votre part
Hotel to avoid because of staff who only want money from you
(Original)
La décoration est jolie, la chambre est confortable. Mais à part ça, se faire insulter par le porteur de bagage qui s'impose pour nous les amener alors qu'on en a pas besoin gâche totalement leur service.
Hôtel à éviter à cause d'un personnel qui ne veut que de l'argent de votre part
Response from the owner4 years ago
(Translated by Google) Dear Zineb,
We thank you for taking the time to give your impressions following your stay in our establishment.
I am sorry to note that your stay with us did not meet your expectations.
We are sincerely sorry for the inconvenience caused, and please know that this is not at all representative of our quality standards.
We once again offer our sincere apologies, and we hope to have the chance to receive you again soon so that you change your mind about our establishment.
Best regards.
(Original)
Chère Zineb,
nous vous remercions d'avoir pris le temps de donner vos impressions suite à votre séjour au sein de notre établissement.
Je suis navrée de constater que votre séjour parmi nous n'a pas été à la hauteur de vos attentes.
Nous sommes sincèrement désolés pour le désagrément occasionné , et sachez que ceci n'est pas du tout représentatif de nos standards qualité.
Nous vous présentons encore une fois nos plus plates excuses, et nous espérons avoir la chance de vous recevoir de nouveau prochainement afin que vous changiez d'avis sur notre établissement.
Sincères salutations.
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Salwa Al-jaber2 years ago on Google4/5
(Translated by Google) The hotel is okay in terms of staying for two nights only or for a short stay, the room in which I lived is Sneer Suite, the hall and the bedroom are spacious.. The bathroom is nice and spacious, but the furniture is …
(Translated by Google) The hotel is okay in terms of staying for two nights only or for a short stay, the room in which I lived is Sneer Suite, the hall and the bedroom are spacious.. The bathroom is nice and spacious, but the furniture is a little old.. The breakfast is good and not bad, what distinguishes the hotel is the beautiful garden .
(Original)
الفندق لا بأس به من ناحية الاقامة لمدة ليلتين فقط او للاقامة القصيرة ، الغرفة التي سكنتها سنير سويت ،، الصالة وغرفة النوم واسعتان .. والحمام جميل وواسع الا ان الاثاث قديم قليلا .. والفطور جيد لا بأس به ،، ما يميز الفندق هو الحديقة الجميلة .
(Original)
الفندق لا بأس به من ناحية الاقامة لمدة ليلتين فقط او للاقامة القصيرة ، الغرفة التي سكنتها سنير سويت ،، الصالة وغرفة النوم واسعتان .. والحمام جميل وواسع الا ان الاثاث قديم قليلا .. والفطور جيد لا بأس به ،، ما يميز الفندق هو الحديقة الجميلة .
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rania bidawiya3 years ago on Google4/5
(Translated by Google) I visited during a tour the welcome was very warm and the staff friendly and helpful. The beautiful rooms. And shuttle available for Jamaa Lefna Square. I loved the pool animation for the kids. Only I have a …
(Translated by Google) I visited during a tour the welcome was very warm and the staff friendly and helpful. The beautiful rooms. And shuttle available for Jamaa Lefna Square. I loved the pool animation for the kids. Only I have a preference for clubs not to move to look for food and drinks especially in summer.
(Original)
Je l'ai visité lors d'une excursion l'accueil était très chaleureux et le personnel sympa et serviable. Les chambres magnifiques. Et navette disponible pour la place Jamaa Lefna. J'avais beaucoup aimé l'animation de piscine pour les enfants. Seulement j'ai une préférence pour les clubs pour ne pas se déplacer afin de chercher la nourriture et les boissons surtout en été.
(Original)
Je l'ai visité lors d'une excursion l'accueil était très chaleureux et le personnel sympa et serviable. Les chambres magnifiques. Et navette disponible pour la place Jamaa Lefna. J'avais beaucoup aimé l'animation de piscine pour les enfants. Seulement j'ai une préférence pour les clubs pour ne pas se déplacer afin de chercher la nourriture et les boissons surtout en été.
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אלי אדלן3 months ago on Google5/5
(Translated by Google) Great hotel. Great location.
(Original)
מלון נהדר. מיקום מצוין.
(Original)
מלון נהדר. מיקום מצוין.
Rooms5.0
Service5.0
Location5.0
MED ABDLAH3 years ago on Google1/5
(Translated by Google) Bad experience
I was granted an occupied room. When I opened it, I found a woman inside. Traumatic. …
I was granted an occupied room. When I opened it, I found a woman inside. Traumatic. …
(Translated by Google) Bad experience
I was granted an occupied room. When I opened it, I found a woman inside. Traumatic.
Unqualified staff in the restaurant.
Bad reception.
I do not advise.
It's not actually a 5 star.
(Original)
Mauvaise expérience
On m'a accordé une chambre occupé. En ouvrant, j'ai retrouvé une femme dedans. Traumatisant.
Personnel non qualifié au restaurant.
Mauvais accueil.
Je ne conseille pas.
C'est pas un 5 étoiles en réalité.
I was granted an occupied room. When I opened it, I found a woman inside. Traumatic.
Unqualified staff in the restaurant.
Bad reception.
I do not advise.
It's not actually a 5 star.
(Original)
Mauvaise expérience
On m'a accordé une chambre occupé. En ouvrant, j'ai retrouvé une femme dedans. Traumatisant.
Personnel non qualifié au restaurant.
Mauvais accueil.
Je ne conseille pas.
C'est pas un 5 étoiles en réalité.
Response from the owner3 years ago
(Translated by Google) Dear Customer,
We thank you first for your message and your comments on the quality of our services.
We also apologize for the inconvenience caused by our services, and make sure that your precise comments are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure to welcome you soon in our hotel and improve your stay.
Cordially.
(Original)
Cher client,
Nous vous remercions d'abord pour votre message et vos commentaires sur la qualité de nos services.
Nous tenons aussi à nous excuser des désagréments causés par nos services, et vous assurer que vos précises remarques sont prises en considération afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir prochainement au sein de notre hôtel et améliorer votre séjour.
Cordialement.
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Hassan Bouher3 years ago on Google3/5
(Translated by Google) personel est irrespectueux envers les clients franchement je vous le deconseille Il ne vaut absolument pas ses 5 étoiles. Nous avons passe un séjour catastrophique. La piscine peu entretenue. Nous avons eu une télé …
(Translated by Google) personel est irrespectueux envers les clients franchement je vous le deconseille Il ne vaut absolument pas ses 5 étoiles. Nous avons passe un séjour catastrophique. La piscine peu entretenue. Nous avons eu une télé des années 80
The hotel is special to be a 5-star hotel
The least pilgrimage to people is for me as servants, there are many times that alone are not peace, and they laugh.
And I was wondering whether the hotel has the manager or not
(Original)
personel est irrespectueux envers les clients franchement je vous le deconseille Il ne vaut absolument pas ses 5 étoiles . Nous avons passe un séjour catastrophique. La piscine peu entretenue. Nous avons eu une télé des années 80
الفندق خاصو بزاف باش اكون 5 نجمات
اقل حجا بالنسبة الناس لي خدامين فيه ملي دوز حداه يكول غير سلام و يضحك ماشي بحال لي دايز حدا حيط
و كنتسائل واش الفندق فيه المدير او لا مكاين
The hotel is special to be a 5-star hotel
The least pilgrimage to people is for me as servants, there are many times that alone are not peace, and they laugh.
And I was wondering whether the hotel has the manager or not
(Original)
personel est irrespectueux envers les clients franchement je vous le deconseille Il ne vaut absolument pas ses 5 étoiles . Nous avons passe un séjour catastrophique. La piscine peu entretenue. Nous avons eu une télé des années 80
الفندق خاصو بزاف باش اكون 5 نجمات
اقل حجا بالنسبة الناس لي خدامين فيه ملي دوز حداه يكول غير سلام و يضحك ماشي بحال لي دايز حدا حيط
و كنتسائل واش الفندق فيه المدير او لا مكاين
Trip typeFriends
Rooms3.0
Service1.0
Location1.0
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Luca Puglisi3 years ago on Google5/5
(Translated by Google) Beautiful facility. . right value for money as far as I'm concerned, beautiful rooms too bad the evening entertainment in the hotel .. disappointing with two singers, very good, monotonous because every evening the …
(Translated by Google) Beautiful facility. . right value for money as far as I'm concerned, beautiful rooms too bad the evening entertainment in the hotel .. disappointing with two singers, very good, monotonous because every evening the same thing does nothing but bore you on vacation. . Well the welcome, clean rooms and mega breakfast ..
(Original)
Bella struttura. .giusto rapporto qualità prezzo per quanto mi riguarda, belle le stanze peccato l'intrattenimento serale in hotel..deludente con due cantanti,molto brave,a monotono perché tutte le sere la stessa cosa non fa altro che annoiarti in vacanza. . Bene l'accoglienza ,locali puliti e colazione mega..
(Original)
Bella struttura. .giusto rapporto qualità prezzo per quanto mi riguarda, belle le stanze peccato l'intrattenimento serale in hotel..deludente con due cantanti,molto brave,a monotono perché tutte le sere la stessa cosa non fa altro che annoiarti in vacanza. . Bene l'accoglienza ,locali puliti e colazione mega..
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Hagai Glikman6 months ago on Google4/5
(Translated by Google) Spacious hotel with good dinners and breakfasts close to walking distance to the mall …
(Translated by Google) Spacious hotel with good dinners and breakfasts close to walking distance to the mall
(Original)
מלון מרווח ארוחות ערב ובוקר טובות קרוב מרחק הליכה לקניון
(Original)
מלון מרווח ארוחות ערב ובוקר טובות קרוב מרחק הליכה לקניון
Rooms5.0
Service5.0
Location5.0
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Moshe Libera month ago on Google4/5
(Translated by Google) A spacious and beautiful hotel
(Original)
מלון רחב ידיים ויפה
(Original)
מלון רחב ידיים ויפה
Rooms5.0
Service5.0
Location5.0
Amine Belmaa year ago on Google5/5
(Translated by Google) Very nice hotel
Impeccable service
Cleanliness of apartments, rooms, corridors, spaces and places 5/5 …
Impeccable service
Cleanliness of apartments, rooms, corridors, spaces and places 5/5 …
(Translated by Google) Very nice hotel
Impeccable service
Cleanliness of apartments, rooms, corridors, spaces and places 5/5
Swimming pool, sun, tranquility
(Original)
Très beau hôtel
Service impeccable
Propreté des appartements, chambres, couloirs, espaces et lieux 5/5
Piscine, soleil, tranquillité
Impeccable service
Cleanliness of apartments, rooms, corridors, spaces and places 5/5
Swimming pool, sun, tranquility
(Original)
Très beau hôtel
Service impeccable
Propreté des appartements, chambres, couloirs, espaces et lieux 5/5
Piscine, soleil, tranquillité
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Issam Balbala year ago on Google1/5
(Translated by Google) Room a little dirty I added 205dh more they told me that the price of the room and 900dh tt included after when I came they asked me 205dh more there is a contradiction between the reservation service by telephone and …
(Translated by Google) Room a little dirty I added 205dh more they told me that the price of the room and 900dh tt included after when I came they asked me 205dh more there is a contradiction between the reservation service by telephone and the reception in the hotel takes care!
(Original)
Chambre un peux sale j ai ajouté 205dh de plus il m’ont dit que le prix du chambre et 900dh tt compris apres quand j ai venu il m ont demandé 205 dh de plus il ya une contradiction entre service reservation par telephone et la réception dans l’hôtel fait attention !
(Original)
Chambre un peux sale j ai ajouté 205dh de plus il m’ont dit que le prix du chambre et 900dh tt compris apres quand j ai venu il m ont demandé 205 dh de plus il ya une contradiction entre service reservation par telephone et la réception dans l’hôtel fait attention !
Trip typeVacation
Rooms1.0
Service1.0
Location5.0
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Abdallah El hakimia year ago on Google5/5
(Translated by Google) Magnificent place, to recommend the stuff is welcoming, especially Imad really for the little ones with his customers, I will return there without fail and I highly recommend it. The very diverse buffet, the very …
(Translated by Google) Magnificent place, to recommend the stuff is welcoming, especially Imad really for the little ones with his customers, I will return there without fail and I highly recommend it. The very diverse buffet, the very clean swimming pool, the place in Marrakech
(Original)
Magnifique place, à recommander le stuff est accueillant, surtout Imad vraiment aux petits avec ses clients, j y retournerai sans faute et je le recommande vivement. Le buffet très diversifié, la piscine très propre la place a Marrakech
(Original)
Magnifique place, à recommander le stuff est accueillant, surtout Imad vraiment aux petits avec ses clients, j y retournerai sans faute et je le recommande vivement. Le buffet très diversifié, la piscine très propre la place a Marrakech
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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SANDRA LE GRAND3 years ago on Google2/5
(Translated by Google) The hotel is not worth a 5 ☆ !!!
The pool restaurant is very expensive for the quality and service offered.
The water is paying for a hotel 5 ☆, it's pretty mediocre. …
The pool restaurant is very expensive for the quality and service offered.
The water is paying for a hotel 5 ☆, it's pretty mediocre. …
(Translated by Google) The hotel is not worth a 5 ☆ !!!
The pool restaurant is very expensive for the quality and service offered.
The water is paying for a hotel 5 ☆, it's pretty mediocre.
Despite 3 existing restaurants, the half board opens the right only 1.
Duvet cover dirty.
Parking is limited in place, you have to park outside and pay extra.
Despite the regulations prohibiting the entrance to the pool, some women bathe in bourka which poses a problem of hygiene.
No herbal tea or coffee in the rooms as is offered in other lower category hotels.
Two good points the pool very nice and the breakfast quite varied.
(Original)
L'hôtel ne vaut pas un 5☆ !!!
Le restaurant de la piscine est très cher pour la qualité et le service offert.
L'eau est payante pour un hôtel 5☆ , c'est assez médiocre.
Malgré 3 restaurants existants, la demi pension n'ouvre le droit qu'1 seul.
Housse de couette sale.
Le parking est limité en place, il faut se garer à l'extérieur et donc payer en plus.
Malgré la réglementation l'interdisant à l'entrée de la piscine, certaines femmes se baignent en bourka ce qui pose un problème d'hygiène.
Pas de tisane ni de café dans les chambres comme cela est proposé dans d'autres hôtels de catégorie inférieur.
Deux points positifs la piscine très agreable et le petit déjeuner assez variés.
The pool restaurant is very expensive for the quality and service offered.
The water is paying for a hotel 5 ☆, it's pretty mediocre.
Despite 3 existing restaurants, the half board opens the right only 1.
Duvet cover dirty.
Parking is limited in place, you have to park outside and pay extra.
Despite the regulations prohibiting the entrance to the pool, some women bathe in bourka which poses a problem of hygiene.
No herbal tea or coffee in the rooms as is offered in other lower category hotels.
Two good points the pool very nice and the breakfast quite varied.
(Original)
L'hôtel ne vaut pas un 5☆ !!!
Le restaurant de la piscine est très cher pour la qualité et le service offert.
L'eau est payante pour un hôtel 5☆ , c'est assez médiocre.
Malgré 3 restaurants existants, la demi pension n'ouvre le droit qu'1 seul.
Housse de couette sale.
Le parking est limité en place, il faut se garer à l'extérieur et donc payer en plus.
Malgré la réglementation l'interdisant à l'entrée de la piscine, certaines femmes se baignent en bourka ce qui pose un problème d'hygiène.
Pas de tisane ni de café dans les chambres comme cela est proposé dans d'autres hôtels de catégorie inférieur.
Deux points positifs la piscine très agreable et le petit déjeuner assez variés.
Trip typeVacation · Family
Rooms3.0
Service2.0
Location3.0
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Charlène DE SA BASTEIRO4 years ago on Google1/5
(Translated by Google) Ineligible hotel, I strongly advise against it:
- I had makeup stolen by the cleaning ladies, more than 250 € stolen! They rummaged through my things every day I had to put everything in my suitcase and lock …
- I had makeup stolen by the cleaning ladies, more than 250 € stolen! They rummaged through my things every day I had to put everything in my suitcase and lock …
(Translated by Google) Ineligible hotel, I strongly advise against it:
- I had makeup stolen by the cleaning ladies, more than 250 € stolen! They rummaged through my things every day I had to put everything in my suitcase and lock it with a key, average for a "5 star" hotel
- if you go to this hotel to rest on your deckchair by the pool, you have missed it! Not enough deckchairs for the whole hotel so you have a good chance of ending up on the floor
- not enough room either in the dining room where we had to wait every day for someone to finish eating to settle down
The only positive point of my stay is that the sports coach of the Aissan gym is very professional and very involved. He gave us private lessons which were very useful to us, thank you!
(Original)
Hôtel inadmissible je vous le déconseille fortement :
- je me suis fais voler du maquillage par les femmes de ménage, plus de 250€ volé ! Elles fouillaient tout les jours dans mes affaires je devais tout mettre dans ma valise et la fermer à clé, moyen pour un hôtel « 5 étoiles »
- si vous allez dans cet hôtel pour vous reposer sur votre transat au bord de la piscine, c’est raté ! Pas assez de transat pour tout l’hotel donc vous avez de grandes chances de vous retrouver par terre
- pas assez de place non plus dans la salle de restauration où nous devions attendre tout les jours que quelqu’un finisse de manger pour s’installer
Le seul point positif de mon séjour est que le coach sportif de la salle de sport Aissan est très professionnel et très impliqué. Il nous a fait des cours particuliers qui nous ont beaucoup servi, merci !
- I had makeup stolen by the cleaning ladies, more than 250 € stolen! They rummaged through my things every day I had to put everything in my suitcase and lock it with a key, average for a "5 star" hotel
- if you go to this hotel to rest on your deckchair by the pool, you have missed it! Not enough deckchairs for the whole hotel so you have a good chance of ending up on the floor
- not enough room either in the dining room where we had to wait every day for someone to finish eating to settle down
The only positive point of my stay is that the sports coach of the Aissan gym is very professional and very involved. He gave us private lessons which were very useful to us, thank you!
(Original)
Hôtel inadmissible je vous le déconseille fortement :
- je me suis fais voler du maquillage par les femmes de ménage, plus de 250€ volé ! Elles fouillaient tout les jours dans mes affaires je devais tout mettre dans ma valise et la fermer à clé, moyen pour un hôtel « 5 étoiles »
- si vous allez dans cet hôtel pour vous reposer sur votre transat au bord de la piscine, c’est raté ! Pas assez de transat pour tout l’hotel donc vous avez de grandes chances de vous retrouver par terre
- pas assez de place non plus dans la salle de restauration où nous devions attendre tout les jours que quelqu’un finisse de manger pour s’installer
Le seul point positif de mon séjour est que le coach sportif de la salle de sport Aissan est très professionnel et très impliqué. Il nous a fait des cours particuliers qui nous ont beaucoup servi, merci !
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ADIL LAWKILIa year ago on Google1/5
(Translated by Google) No 5 star hotel
No kettle No coffee
poor breakfast and lunch and dinner …
No kettle No coffee
poor breakfast and lunch and dinner …
(Translated by Google) No 5 star hotel
No kettle No coffee
poor breakfast and lunch and dinner
A 3 star riad or hotel is better
(Original)
Pas d'hôtel à 5 étoiles
Pas de bouilloire Pas de café
petit déjeuner et déjeuner et dîner sont médiocres
Un riad ou hôtel de 3 étoiles est meilleur
No kettle No coffee
poor breakfast and lunch and dinner
A 3 star riad or hotel is better
(Original)
Pas d'hôtel à 5 étoiles
Pas de bouilloire Pas de café
petit déjeuner et déjeuner et dîner sont médiocres
Un riad ou hôtel de 3 étoiles est meilleur
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Mehdi OUADOUa year ago on Google1/5
(Translated by Google) Very poor for a 5 *, dirty, insolent room service, limited breakfast, air conditioning that does not work, staff who do not wear a mask during this pandemic period ... in short, very poor. …
(Translated by Google) Very poor for a 5 *, dirty, insolent room service, limited breakfast, air conditioning that does not work, staff who do not wear a mask during this pandemic period ... in short, very poor.
(Original)
Très médiocre pour un 5*, sale, service de chambre insolent, petit déjeuner limité, climatisation qui ne marche pas, personnel qui ne porte pas de masque en cette période de pandémie... bref très médiocre.
(Original)
Très médiocre pour un 5*, sale, service de chambre insolent, petit déjeuner limité, climatisation qui ne marche pas, personnel qui ne porte pas de masque en cette période de pandémie... bref très médiocre.
Trip typeFamily
Rooms1.0
Service1.0
Location3.0
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Al Fares2 years ago on Google1/5
(Translated by Google) Old furniture. Are you a tourist -> you get the bad room available. You don't have that many options at breakfast. For swimming pools, saunas, wellness, etc. you have to pay so much (50 € - 200 € each time), even …
(Translated by Google) Old furniture. Are you a tourist -> you get the bad room available. You don't have that many options at breakfast. For swimming pools, saunas, wellness, etc. you have to pay so much (50 € - 200 € each time), even though you paid for the 5 * hotel and already high prices when booking.
(Original)
Alte Möbel. Bist du Tourist-->bekommst du das schlechte verfügbare Zimmer. Beim Frühstück hat man nicht so viel Möglichkeiten. Für Schimmbecken, Sauna, Wellness, etc. muss man so viel zahlen (50€ - 200€ jedes mal), obwohl man im 5* Hotel und schon hohe Preise beim Buchen bezahlt hat.
(Original)
Alte Möbel. Bist du Tourist-->bekommst du das schlechte verfügbare Zimmer. Beim Frühstück hat man nicht so viel Möglichkeiten. Für Schimmbecken, Sauna, Wellness, etc. muss man so viel zahlen (50€ - 200€ jedes mal), obwohl man im 5* Hotel und schon hohe Preise beim Buchen bezahlt hat.
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Daria Massarda year ago on Google5/5
(Translated by Google) Nice Hotel, good service and great location! Cleaning every day, internet not very good, breakfasts are good (freshly squeezed orange juice available!) …
(Translated by Google) Nice Hotel, good service and great location! Cleaning every day, internet not very good, breakfasts are good (freshly squeezed orange juice available!)
(Original)
Симпатичный Отель , хорошее обслуживание и отличный район расположения ! Уборка каждый день , интернет не очень , завтраки хорошие ( свежевыжатый апельсиновый сок в наличие !)
(Original)
Симпатичный Отель , хорошее обслуживание и отличный район расположения ! Уборка каждый день , интернет не очень , завтраки хорошие ( свежевыжатый апельсиновый сок в наличие !)
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pablo coronaa month ago on Google5/5
(Translated by Google) Excellent in everything, visit it.
(Original)
Excelente en todo, visitarlo.
(Original)
Excelente en todo, visitarlo.
Rooms5.0
Service5.0
Location5.0
Nadia D2 years ago on Google4/5
(Translated by Google) Nice hotel for its location, the reception, the rooms, the cleanliness and the relatively varied buffets.
My 6 year old son also enjoyed the evening concert shows and Annie's voice ;-) …
My 6 year old son also enjoyed the evening concert shows and Annie's voice ;-) …
(Translated by Google) Nice hotel for its location, the reception, the rooms, the cleanliness and the relatively varied buffets.
My 6 year old son also enjoyed the evening concert shows and Annie's voice ;-)
(Original)
Hotel sympa pour sa localisation, l'accueil, les chambres, la propreté ainsi que les buffets relativement variés.
Mon fils de 6 ans a aussi apprécié les spectacles concert du soir et la voix d'Annie ;-)
My 6 year old son also enjoyed the evening concert shows and Annie's voice ;-)
(Original)
Hotel sympa pour sa localisation, l'accueil, les chambres, la propreté ainsi que les buffets relativement variés.
Mon fils de 6 ans a aussi apprécié les spectacles concert du soir et la voix d'Annie ;-)
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OUSSAMA BOUHAOULAa year ago on Google4/5
(Translated by Google) Great and professional reception team, very nice hotel. The room is spacious and very clean. it's just perfect thanks to Slim and the whole team …
(Translated by Google) Great and professional reception team, very nice hotel. The room is spacious and very clean. it's just perfect thanks to Slim and the whole team
(Original)
Equipe en accueil géniale et professionnel, hôtel très sympa .La chambre est spacieuse et très propre. c'est juste parfait merci à Slim et toute l’équipe
(Original)
Equipe en accueil géniale et professionnel, hôtel très sympa .La chambre est spacieuse et très propre. c'est juste parfait merci à Slim et toute l’équipe
Trip typeBusiness · Family
Rooms5.0
Service5.0
Location3.0
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Anas Gin3 years ago on Google5/5
(Translated by Google) Meticulous service, spacious rooms with magnificent views of the swimming pool, large hotel with superb decor: a little world apart. Also having a large conference room. …
(Translated by Google) Meticulous service, spacious rooms with magnificent views of the swimming pool, large hotel with superb decor: a little world apart. Also having a large conference room.
Small downside: hotel located a little far from the center of the city, but it is located next to a large shopping center.
(Original)
Service minutieux, chambres spacieuses vue magnifique sur la piscine, hotel vaste au décors superbes: un petit monde à part. Disposant également d'une grande salle de conférence.
Petit bémol : hôtel situé un peu loin du centre de la ville, mais il est situé a côté d'un grand centre copmercial.
Small downside: hotel located a little far from the center of the city, but it is located next to a large shopping center.
(Original)
Service minutieux, chambres spacieuses vue magnifique sur la piscine, hotel vaste au décors superbes: un petit monde à part. Disposant également d'une grande salle de conférence.
Petit bémol : hôtel situé un peu loin du centre de la ville, mais il est situé a côté d'un grand centre copmercial.
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dounia el badaoui3 years ago on Google1/5
(Translated by Google) My wife and I arrived on August 3, 2019 at 1:30 p.m. We are both of French nationality and were born in France. My wife has dual nationality, so the national card. When we arrived we only had the national card for her …
(Translated by Google) My wife and I arrived on August 3, 2019 at 1:30 p.m. We are both of French nationality and were born in France. My wife has dual nationality, so the national card. When we arrived we only had the national card for her and I had my identity card. This does not suit them. We had to call people to send us MY passport photo. A few minutes later, a manager comes to see us to ask us for our marriage certificate. We could not access the room because my wife was Moroccan. My wife tells them that she was born in France, that she also has a French passport and that she is a lawyer. From there they ask us for my wife's passport as well. We have to call people back to get my wife's passport photo. We saw 6 people in the meantime and waited 45 min. All that just to take a look at the picture and go. Knowing that long before this pitch they had taken care to make us pay the tourist tax. Just that. Then we are told that our room is not ready. It's 2:15 p.m. We are asked to go to a room until ours is ready. I ask to see the manager. We have 5 hours of driving in our paws and are tired of the trip and of what has just happened. After yelling a good shot we have our room, if you can call it a room at 4:30 p.m. In the meantime there were 10 round trips between the reception and the rooms. We go to our room: no towels, the TV remote control did not work, the TV did not have the French channels offered on the site... photos attached. When I call reception to have the TV repaired, we have a technician who comes 2 days later. The sheets have not been changed. In short, paid 300 euros for 3 nights in a 5 star hotel with a service like this... AVOID NEVER GO!! BIG SCAM.
(Original)
Ma femme et moi sommes arrivés le 3 août 2019 à 13h30. Nous sommes tout les 2 de nationalité française et sommes nés en France. Ma femme a la double nationalité donc la carte nationale. En arrivant nous avions uniquement la carte nationale pour elle et moi ma carte d'identité. Ceci ne leur allant pas. Nous avons dû appeler des personnes pour nous envoyer la photo de MON passeport. Quelques minutes plus tard, un responsable vient nous voir pour nous demander l'acte de notre mariage. Nous ne pouvions pas accéder à la chambre car ma femme était marocaine. Ma femme leur dit qu'elle est née en France qu'elle a le passeport français également et qu'elle est avocate. De la ils nous demandent donc le passeport de ma femme également. Nous devons rappeler les personnes pour avoir la photo du passeport de ma femme. Nous avons vu entre temps 6 personnes et attendu 45 min. Tout ça juste pour jeter un coup d'oeil à la photo et partir. Sachant que bien avant ce pitch ils avaient pris le soin de nous faire payer la taxe de séjour. Rien que cela. Ensuite on nous annonce que notre chambre n'est pas prête. Il est 14h15. On nous demande daller dans une chambre le temps que la notre soit prête. Je demande à voir la responsable. Nous avons 5 h de route dans les pattes et sommes fatigués du voyage et de ce quil vient de se passer. Apres avoir gueuler un bon coup nous avons notre chambre, si l'on peut appeler cela une chambre a 16h30. Entre temps il y a eut 10 aller retours entre l'accueil et les chambres. Nous accédons à notre chambre : pas de serviettes de bains, la télécommande de la télé ne marchait pas, la télé n'avait pas les chaînes françaises proposé sur le site... photos ci-joint. Quand j'appelle à l'accueil pour que l'on nous répare la télé nous avons un technicien qui vient 2 jours plus tard. Les draps n'ont pas étés changés. En bref, payé 300 euros pour 3 nuit dans un hôtel 5 étoiles avec un service comme celui ci... A FUIR N'Y ALLEZ JAMAIS!! GROSSE ARNAQUE.
(Original)
Ma femme et moi sommes arrivés le 3 août 2019 à 13h30. Nous sommes tout les 2 de nationalité française et sommes nés en France. Ma femme a la double nationalité donc la carte nationale. En arrivant nous avions uniquement la carte nationale pour elle et moi ma carte d'identité. Ceci ne leur allant pas. Nous avons dû appeler des personnes pour nous envoyer la photo de MON passeport. Quelques minutes plus tard, un responsable vient nous voir pour nous demander l'acte de notre mariage. Nous ne pouvions pas accéder à la chambre car ma femme était marocaine. Ma femme leur dit qu'elle est née en France qu'elle a le passeport français également et qu'elle est avocate. De la ils nous demandent donc le passeport de ma femme également. Nous devons rappeler les personnes pour avoir la photo du passeport de ma femme. Nous avons vu entre temps 6 personnes et attendu 45 min. Tout ça juste pour jeter un coup d'oeil à la photo et partir. Sachant que bien avant ce pitch ils avaient pris le soin de nous faire payer la taxe de séjour. Rien que cela. Ensuite on nous annonce que notre chambre n'est pas prête. Il est 14h15. On nous demande daller dans une chambre le temps que la notre soit prête. Je demande à voir la responsable. Nous avons 5 h de route dans les pattes et sommes fatigués du voyage et de ce quil vient de se passer. Apres avoir gueuler un bon coup nous avons notre chambre, si l'on peut appeler cela une chambre a 16h30. Entre temps il y a eut 10 aller retours entre l'accueil et les chambres. Nous accédons à notre chambre : pas de serviettes de bains, la télécommande de la télé ne marchait pas, la télé n'avait pas les chaînes françaises proposé sur le site... photos ci-joint. Quand j'appelle à l'accueil pour que l'on nous répare la télé nous avons un technicien qui vient 2 jours plus tard. Les draps n'ont pas étés changés. En bref, payé 300 euros pour 3 nuit dans un hôtel 5 étoiles avec un service comme celui ci... A FUIR N'Y ALLEZ JAMAIS!! GROSSE ARNAQUE.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Manel Bnm3 years ago on Google4/5
(Translated by Google) Hotel very warm, good atmosphere. The food is very tasty there . By cons, big colony of ants in the bathroom. Old-fashioned television with bad quality. But very good stay at this hotel …
(Translated by Google) Hotel very warm, good atmosphere. The food is very tasty there . By cons, big colony of ants in the bathroom. Old-fashioned television with bad quality. But very good stay at this hotel
(Original)
Hôtel très chaleureux, bonne ambiance . On y mange très bien . Par contre , grosse colonie de fourmis dans la salle de bain . Télévision vieillotte avec mauvaise qualité . Mais très bon séjour dans cet hôtel
(Original)
Hôtel très chaleureux, bonne ambiance . On y mange très bien . Par contre , grosse colonie de fourmis dans la salle de bain . Télévision vieillotte avec mauvaise qualité . Mais très bon séjour dans cet hôtel
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מוטי סבאג ”world traveler“ moti sabag11 months ago on Google3/5
(Translated by Google) Reasonable even though at five star level. Elevators need renovation treatment. And also some old areas that need renovation. …
(Translated by Google) Reasonable even though at five star level. Elevators need renovation treatment. And also some old areas that need renovation.
(Original)
סביר למרות שברמת חמישה כוכבים . מעליות זקוקות לטיפול שיפוץ . וגם חלק מאזורים ישנים שזקוקים לשיפוץ .
(Original)
סביר למרות שברמת חמישה כוכבים . מעליות זקוקות לטיפול שיפוץ . וגם חלק מאזורים ישנים שזקוקים לשיפוץ .
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Hind Mourad4 years ago on Google3/5
(Translated by Google) Comfortable room except that you have to ask to change the sheets at each visit. They are not necessarily changed.
For the breakfast buffet I give it a score of 2/5. …
For the breakfast buffet I give it a score of 2/5. …
(Translated by Google) Comfortable room except that you have to ask to change the sheets at each visit. They are not necessarily changed.
For the breakfast buffet I give it a score of 2/5.
(Original)
Chambre confortable sauf qu'il faut demander de changer les draps à chaque visite. Ils ne sont pas forcément changé.
Pour le buffet du petit déjeuner je lui donne une note de 2/5.
For the breakfast buffet I give it a score of 2/5.
(Original)
Chambre confortable sauf qu'il faut demander de changer les draps à chaque visite. Ils ne sont pas forcément changé.
Pour le buffet du petit déjeuner je lui donne une note de 2/5.
Response from the owner4 years ago
(Translated by Google) Dear Customer,
Thank you for taking the time to share your impressions following your visit to the Palm Plaza Hotel & Spa.
I am sorry that your stay with us has not lived up to your expectations, so be aware that all your remarks will be made to the concerned officials.
Looking forward to seeing you again.
Best regards.
(Original)
Cher client,
Nous vous remercions d'avoir pris le temps de partager vos impressions suite à votre visite au Palm Plaza Hotel & Spa.
Je suis navrée de constater que votre séjour parmi nous n'a pas été à la hauteur de vos espérances, aussi sachez que toutes vos remarques seront portées au responsables concernés.
Au plaisir de vous recevoir à nouveau.
Sincère salutations.
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Hiroshi Ohno3 years ago on Google4/5
(Translated by Google) Accommodation on the last day of our Morocco tour.
According to other participants, it is often the case that in such tours, the level of the hotel will increase as the tour progresses, perhaps due to the …
According to other participants, it is often the case that in such tours, the level of the hotel will increase as the tour progresses, perhaps due to the …
(Translated by Google) Accommodation on the last day of our Morocco tour.
According to other participants, it is often the case that in such tours, the level of the hotel will increase as the tour progresses, perhaps due to the balance of the questionnaire at the end.
Breakfast and dinner buffet, room facilities, etc. were at a satisfactory level.
However, as usual for group tours, it was a pity that we were not able to fully enjoy the hotel, although it was a good hotel due to the schedule of late arrivals and early departures.
In terms of location, it is a little far from the old town of Marrakech, the center of tourism, so I think it is a hotel that you dare to choose for individual travel.
(Original)
モロッコツアー最終日の宿泊地。
他の参加者の話によると、往々にしてこうしたツアーでは最後のアンケートの兼ね合いか、日程を重ねるに連れホテルのレベルも上がっていくとのことでしたがまさにそのとおりで…w
朝夕食のブッフェ、部屋のファシリティ等、満足のいくレベルでした。
ただ、これまた団体ツアーの常として、遅めの到着、早めの出発と言う行程からせっかくの良いホテルではありましたがゆっくりと堪能することができなかったのは残念です。
立地面で観光の中心地マラケシュ旧市街からはやや離れるため敢えて個人旅行で選択するホテルではないかと思います。
According to other participants, it is often the case that in such tours, the level of the hotel will increase as the tour progresses, perhaps due to the balance of the questionnaire at the end.
Breakfast and dinner buffet, room facilities, etc. were at a satisfactory level.
However, as usual for group tours, it was a pity that we were not able to fully enjoy the hotel, although it was a good hotel due to the schedule of late arrivals and early departures.
In terms of location, it is a little far from the old town of Marrakech, the center of tourism, so I think it is a hotel that you dare to choose for individual travel.
(Original)
モロッコツアー最終日の宿泊地。
他の参加者の話によると、往々にしてこうしたツアーでは最後のアンケートの兼ね合いか、日程を重ねるに連れホテルのレベルも上がっていくとのことでしたがまさにそのとおりで…w
朝夕食のブッフェ、部屋のファシリティ等、満足のいくレベルでした。
ただ、これまた団体ツアーの常として、遅めの到着、早めの出発と言う行程からせっかくの良いホテルではありましたがゆっくりと堪能することができなかったのは残念です。
立地面で観光の中心地マラケシュ旧市街からはやや離れるため敢えて個人旅行で選択するホテルではないかと思います。
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Ibrahim Arjoun5 years ago on Google3/5
(Translated by Google) The hotel corresponds to about 3 German stars. Everything looks good on the outside. Parking is usually sufficient and there is a security service. There is room for improvement at all corners and edges. We arrived …
(Translated by Google) The hotel corresponds to about 3 German stars. Everything looks good on the outside. Parking is usually sufficient and there is a security service. There is room for improvement at all corners and edges. We arrived early, but were sooner in the room. Unfortunately, no towels in the room, which we told the front desk by phone. It was not until early evening that something changed. I also noticed that we only got one access card to the room. Although not a broken leg, but I as a guest asked me why I did not get 2 cards, since I was there with my wife. The rooms, bathrooms and the furniture itself were relatively clean, big and pleasant. The mini bar was not filled, which comes from an economic mortal sin from the view of the hotel and a lack of service in my view. I would have wished that the employees just go out of their way to satisfy the guests. One evening my wife had a terrible headache. I would have expected to have one or the other headache tablet ready for his guests in such a large hotel. Unfortunately, this is not the case. The breakfast buffet was rich and fresh and there was also outdoor seating.
(Original)
Das Hotel entspricht in etwa 3 deutschen Sternen. Von außen sieht alles gut aus. Parkplätze sind meist ausreichend vorhanden und es gibt einen Wachdienst. Es herrscht an allen Ecken und Kanten Verbesserungsbedarf. Wir kamen zu früh an, konnten aber schon eher ins Zimmer. Nur leider waren keine Handtücher im Zimmer, was wir der Rezeption telefonisch mitteilten. Erst gegen frühen Abend hat sich daran was geändert. Da bemerkte ich auch dass wir nur eine Zugangskarte zum Zimmer bekommen hatten. Zwar kein Beinbruch, aber ich als Gast fragte mich wieso ich nicht gleich 2 Karten bekommen habe, da ich doch mit meiner Frau da war. Die Zimmer, Badezimmer und das Mobiliar selbst waren relativ sauber, groß und angenehm. Die Minibar war nicht befüllt, was einer wirtschaftlichen Todsünde aus Sicht des Hotels und ein fehlender Service aus meiner Sicht gleich kommt. Ich hätte mir gewünscht, dass die Mitarbeiter sich einfach etwas mehr ins Zeug legen um die Gäste zufrieden zu stellen. An einem Abend hat meine Frau ganz fürchterliche Kopfschmerzen gehabt. Ich hätte erwartet, dass man für seine Gäste in einem dermaßen großen Hotel die ein oder andere Kopfschmerztablette bereit hält. Das ist leider nicht der Fall. Das Frühstücksbuffet war reichhaltig und frisch und es gab auch Sitzmöglichkeiten im Freien.
(Original)
Das Hotel entspricht in etwa 3 deutschen Sternen. Von außen sieht alles gut aus. Parkplätze sind meist ausreichend vorhanden und es gibt einen Wachdienst. Es herrscht an allen Ecken und Kanten Verbesserungsbedarf. Wir kamen zu früh an, konnten aber schon eher ins Zimmer. Nur leider waren keine Handtücher im Zimmer, was wir der Rezeption telefonisch mitteilten. Erst gegen frühen Abend hat sich daran was geändert. Da bemerkte ich auch dass wir nur eine Zugangskarte zum Zimmer bekommen hatten. Zwar kein Beinbruch, aber ich als Gast fragte mich wieso ich nicht gleich 2 Karten bekommen habe, da ich doch mit meiner Frau da war. Die Zimmer, Badezimmer und das Mobiliar selbst waren relativ sauber, groß und angenehm. Die Minibar war nicht befüllt, was einer wirtschaftlichen Todsünde aus Sicht des Hotels und ein fehlender Service aus meiner Sicht gleich kommt. Ich hätte mir gewünscht, dass die Mitarbeiter sich einfach etwas mehr ins Zeug legen um die Gäste zufrieden zu stellen. An einem Abend hat meine Frau ganz fürchterliche Kopfschmerzen gehabt. Ich hätte erwartet, dass man für seine Gäste in einem dermaßen großen Hotel die ein oder andere Kopfschmerztablette bereit hält. Das ist leider nicht der Fall. Das Frühstücksbuffet war reichhaltig und frisch und es gab auch Sitzmöglichkeiten im Freien.
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touria zouine4 years ago on Google1/5
(Translated by Google) 5 star hotel ? for me it is a 2 star hotel. The food at the international restaurant is not to eat. The rooms very small, broken chair, railing balcony is loose. …
(Translated by Google) 5 star hotel ? for me it is a 2 star hotel. The food at the international restaurant is not to eat. The rooms very small, broken chair, railing balcony is loose.
The entrance looks nice then again.
(Original)
5 sterren hotel ? voor mij is het een 2 sterren hotel. Het eten bij het internationale restaurant is niet te eten. De kamers erg klein, stoel kapot, reling balkon zit los.
De entree ziet er mooi uit dat dan weer wel.
The entrance looks nice then again.
(Original)
5 sterren hotel ? voor mij is het een 2 sterren hotel. Het eten bij het internationale restaurant is niet te eten. De kamers erg klein, stoel kapot, reling balkon zit los.
De entree ziet er mooi uit dat dan weer wel.
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Manoone Alonezy5 months ago on Google3/5
(Translated by Google) It deserves 5 stars in my humble opinion
(Original) …
(Original) …
(Translated by Google) It deserves 5 stars in my humble opinion
(Original)
مايستحق 5 نجوم وجهة نظري المتواضعه
(Original)
مايستحق 5 نجوم وجهة نظري المتواضعه
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Ran Ganora year ago on Google4/5
(Translated by Google) Good hotel for tourists, reasonable price, good breakfast and dinner, comfortable rooms and a nice pool …
(Translated by Google) Good hotel for tourists, reasonable price, good breakfast and dinner, comfortable rooms and a nice pool
(Original)
מלון טוב לתיירים מחיר סביר ארוחות בוקר וערב טובות חדרים נוחים ובריכה נחמדה
(Original)
מלון טוב לתיירים מחיר סביר ארוחות בוקר וערב טובות חדרים נוחים ובריכה נחמדה
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Angie T.3 years ago on Google4/5
(Translated by Google) A 5 ***** hotel, according to Moroccan standards, with wide rooms overlooking the garden and swimming pool. The food was delicious and the staff very kind. We had a small air conditioning incident, but it was solved …
(Translated by Google) A 5 ***** hotel, according to Moroccan standards, with wide rooms overlooking the garden and swimming pool. The food was delicious and the staff very kind. We had a small air conditioning incident, but it was solved by sympathetic boys.
(Original)
Un hotel de 5 *****, dupa standardele marocane, cu camere largi, cu vedere la gradina si piscina. Mâncarea a fost delicioasa, iar personalul deosebit de amabil. Am avut un mic incident cu aerul conditionat, dar s-a rezolvat datorita unor baieti simpatici.
(Original)
Un hotel de 5 *****, dupa standardele marocane, cu camere largi, cu vedere la gradina si piscina. Mâncarea a fost delicioasa, iar personalul deosebit de amabil. Am avut un mic incident cu aerul conditionat, dar s-a rezolvat datorita unor baieti simpatici.
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nosnos 84 years ago on Google5/5
(Translated by Google) To begin with, the only "black point" of the stay, the receptionist: We were greeted by a very unpleasant receptionist, we clearly had the impression of disturbing her. Rest assured the rest of the staff is really …
(Translated by Google) To begin with, the only "black point" of the stay, the receptionist: We were greeted by a very unpleasant receptionist, we clearly had the impression of disturbing her. Rest assured the rest of the staff is really nice, doorman, bartender, maintenance staff are always smiling and ready to help From the entrance we were delighted to see how pretty the hotel was and extremely clean and maintained. The room was spacious, the small balcony with tables/chairs is perfect for a relaxing moment. There is a safe where you can put a lot of things (including a laptop)... We were on the street side but it was still quiet and shady in the afternoon. The exteriors are lush and the swimming pool is perfect when you want to cool off before or after the crushing heat of the city center! The breakfast is plentiful, varied and of good quality provided you arrive before 9am, after which it is difficult to have cups, glasses, and certain products... For the location of the hotel, that's not all near the Jemaa el-fna square but the hotel offers a free shuttle every hour until 7 p.m. and we can give them an appointment to pick us up there. To return after 7 p.m. count between 40 and 50 dhms (negotiate well BEFORE getting into the taxi). Here, for me it is a very good hotel that I highly recommend. Good value for money compared to what we have seen elsewhere
(Original)
Pour commencer, le seul "point noir" du séjour, la réceptionniste : Nous avons été accueillis par une réceptionniste très désagréable, nous avons clairement eu l'impression de la déranger. Rassurez vous le reste du personnel est vraiment agréable, portier, barman, personnel d'entretien sont toujours souriants et près à rendre service Dés l'entrée nous avons été ravis de voir a quel point l'hôtel était joli et extrêmement propre et entretenu. La chambre était spacieuse, le petit balcon avec tables/chaise est parfait pour un moment détente. Il y a un coffre ou l'on peut mettre pas mal de choses (y compris un ordinateur portable)... Nous étions côté rue mais c'était malgré tout silencieux et ombragé l'après midi. Les extérieurs sont luxuriants et la piscine est parfaite lorsque l'on veut se rafraichir avant ou après la chaleur écrasante du centre ville ! Le petit déjeuner est copieux, varié et de bonne qualité à condition d'arriver avant 9h, aprés il est difficile d'avoir tasses, verres, et certains produits... Pour la situation de l'hôtel, ce n'est pas tout près de la place Jemaa el-fna mais l'hôtel propose une navette gratuite toutes les heures jusqu'à 19h et on peut leur donner rdv pour qu'ils viennent nous chercher là bas. Pour rentrer aprés 19h comptez entre 40 et 50 dhms (bien négocier AVANT de monter dans le taxi). Voilà, pour moi c'est un très bon hôtel que je recommande vivement. Un bon rapport qualité/prix par rapport à ce que nous avons pu voir ailleurs
(Original)
Pour commencer, le seul "point noir" du séjour, la réceptionniste : Nous avons été accueillis par une réceptionniste très désagréable, nous avons clairement eu l'impression de la déranger. Rassurez vous le reste du personnel est vraiment agréable, portier, barman, personnel d'entretien sont toujours souriants et près à rendre service Dés l'entrée nous avons été ravis de voir a quel point l'hôtel était joli et extrêmement propre et entretenu. La chambre était spacieuse, le petit balcon avec tables/chaise est parfait pour un moment détente. Il y a un coffre ou l'on peut mettre pas mal de choses (y compris un ordinateur portable)... Nous étions côté rue mais c'était malgré tout silencieux et ombragé l'après midi. Les extérieurs sont luxuriants et la piscine est parfaite lorsque l'on veut se rafraichir avant ou après la chaleur écrasante du centre ville ! Le petit déjeuner est copieux, varié et de bonne qualité à condition d'arriver avant 9h, aprés il est difficile d'avoir tasses, verres, et certains produits... Pour la situation de l'hôtel, ce n'est pas tout près de la place Jemaa el-fna mais l'hôtel propose une navette gratuite toutes les heures jusqu'à 19h et on peut leur donner rdv pour qu'ils viennent nous chercher là bas. Pour rentrer aprés 19h comptez entre 40 et 50 dhms (bien négocier AVANT de monter dans le taxi). Voilà, pour moi c'est un très bon hôtel que je recommande vivement. Un bon rapport qualité/prix par rapport à ce que nous avons pu voir ailleurs
Response from the owner4 years ago
(Translated by Google) Dear Customer,
Thank you very much for taking the time to give your feelings on your stay in our establishment, and thank you for all these beautiful compliments. Make sure that your point of view will be treated with services and related officials.
Hope to see you again at our establishment.
Best regards.
(Original)
Cher client,
Merci beaucoup d'avoir pris le temps de donner votre ressenti sur votre séjour passé au sein de notre établissement, et merci pour tous ces beaux compliments.Assure-toi que votre point de vus seras traité avec les services et les responsables liées.
En espère bien vous voir une autre fois au sein de notre établissement.
Sincère salutation.
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和子井上3 years ago on Google5/5
(Translated by Google) There is a shopping mall nearby, which is very convenient. You can also buy souvenirs here.
Breakfast was great and had a lot of variety. I think it's a first-class hotel …
Breakfast was great and had a lot of variety. I think it's a first-class hotel …
(Translated by Google) There is a shopping mall nearby, which is very convenient. You can also buy souvenirs here.
Breakfast was great and had a lot of variety. I think it's a first-class hotel with clean and spacious rooms.
(Original)
ショッピングモールが近くにあり、とっても便利です。ここでお土産も買えました。
朝食が素晴らしく種類が多かった。部屋もきれいで広く雰囲気のある一流ホテルだと思います。
Breakfast was great and had a lot of variety. I think it's a first-class hotel with clean and spacious rooms.
(Original)
ショッピングモールが近くにあり、とっても便利です。ここでお土産も買えました。
朝食が素晴らしく種類が多かった。部屋もきれいで広く雰囲気のある一流ホテルだと思います。
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souad khailoq4 years ago on Google4/5
(Translated by Google) Very nice home. Too bad the towels are missing in the rooms and it took several times to ask for satisfaction rather late. No hold near the bed. No chair in the balcony …
(Translated by Google) Very nice home. Too bad the towels are missing in the rooms and it took several times to ask for satisfaction rather late. No hold near the bed. No chair in the balcony
(Original)
Très bon accueil. Dommage que les serviettes de bain manquent dans les chambres et qu'il a fallu réclamer plusieurs fois avant d'avoir satisfaction assez tardivement. Pas de prise près du lit. Pas de chaise dans le balcon
(Original)
Très bon accueil. Dommage que les serviettes de bain manquent dans les chambres et qu'il a fallu réclamer plusieurs fois avant d'avoir satisfaction assez tardivement. Pas de prise près du lit. Pas de chaise dans le balcon
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amina mazri3 years ago on Google5/5
(Translated by Google) Great stay at this hotel! The welcome from Hamza and Sofia (the front desk staff) was just perfect.
My mother and I are both very satisfied with the performance of all the …
My mother and I are both very satisfied with the performance of all the …
(Translated by Google) Great stay at this hotel! The welcome from Hamza and Sofia (the front desk staff) was just perfect.
My mother and I are both very satisfied with the performance of all the employees of the Hotel.
We thank you and hope to see you again soon.
(Original)
Super séjour dans cet hôtel ! L'accueil de Hamza et Sofia ( le personnel de la réception) était juste parfait.
Ma mère et moi sommes toutes les deux très satisfaites de la prestation de tous les employés(e) de l'Hôtel.
Nous vous remercions et espérons vous revoir bientôt.
My mother and I are both very satisfied with the performance of all the employees of the Hotel.
We thank you and hope to see you again soon.
(Original)
Super séjour dans cet hôtel ! L'accueil de Hamza et Sofia ( le personnel de la réception) était juste parfait.
Ma mère et moi sommes toutes les deux très satisfaites de la prestation de tous les employés(e) de l'Hôtel.
Nous vous remercions et espérons vous revoir bientôt.
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
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Rasslaoui Assya3 years ago on Google3/5
(Translated by Google) Before I visited this hotel, I toured the comments, most of the comments were negative ... I thought to myself maybe exaggerated ... It was a surprise ... First of all, the reception was free of any welcome ... Music …
(Translated by Google) Before I visited this hotel, I toured the comments, most of the comments were negative ... I thought to myself maybe exaggerated ... It was a surprise ... First of all, the reception was free of any welcome ... Music all night ... Sleeping ... The staff in the dining hall do not welcome nor smile with very limited number ...... but the big problem is that the food is very bad and it is very bad and boring almost the same menu at lunch and dinner. This hotel is not worthy of five stars Tlattnjomat ... My comment was long but this hotel هاد (greetings to the friendly staff and they are very few In this hotel👏👏)
(Original)
قبل زيارتي لهدا الفندق قمت بجولة في التعاليق فكانت اغلب التعاليق سلبية ...قلت لينفسي ربما مبالغ فيه ...وكانت المفاجئة...اولا ابدا بالاستقبال كان خالي من اي ترحاب ...الموسيقى طول الليل ...صوة الطائرات يقضك من احلى نومة ...الموضفون في قاعة الطعام لاترحب ولا ابتسامة بستتناء عدد محدود جدا جدا......لكن المشكل الكبير و الكبيرجدا😞😞 واللدي لا يمكن التسامح فيه هو الطعام فقد كان سيئ😝😝 للغاية وممل تقريبا نفس القائمة في الغداء والعشاء ...هدا الفندق لايستحق خمس نجوم تلاتةنجمات ...كان تعليقي طويل لكن هاد الفندق 👎👎👎👎(تحيتي للموضفون الوددون وهم قليلين جداجدا في هدا الفندق👏👏)
(Original)
قبل زيارتي لهدا الفندق قمت بجولة في التعاليق فكانت اغلب التعاليق سلبية ...قلت لينفسي ربما مبالغ فيه ...وكانت المفاجئة...اولا ابدا بالاستقبال كان خالي من اي ترحاب ...الموسيقى طول الليل ...صوة الطائرات يقضك من احلى نومة ...الموضفون في قاعة الطعام لاترحب ولا ابتسامة بستتناء عدد محدود جدا جدا......لكن المشكل الكبير و الكبيرجدا😞😞 واللدي لا يمكن التسامح فيه هو الطعام فقد كان سيئ😝😝 للغاية وممل تقريبا نفس القائمة في الغداء والعشاء ...هدا الفندق لايستحق خمس نجوم تلاتةنجمات ...كان تعليقي طويل لكن هاد الفندق 👎👎👎👎(تحيتي للموضفون الوددون وهم قليلين جداجدا في هدا الفندق👏👏)
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Mohamadi Kalai3 years ago on Google1/5
(Translated by Google) shabby hotel
Looks like another time
I see no reason why this hotel has 5 stars, there must be some mistake. …
Looks like another time
I see no reason why this hotel has 5 stars, there must be some mistake. …
(Translated by Google) shabby hotel
Looks like another time
I see no reason why this hotel has 5 stars, there must be some mistake.
Ants circulating in the room.
The room overlooks the gardener's hut
Weird stains on the sheets
(Original)
Hôtel minable
On dirait d’un autre temps
Je ne vois aucune raison pourquoi cet hôtel a 5 étoiles, il doit y avoir une erreur.
Des fourmis qui circulent dans la chambre.
La chambre donne sur la cabane du jardinier
Des tâches bizarres sur les draps
Looks like another time
I see no reason why this hotel has 5 stars, there must be some mistake.
Ants circulating in the room.
The room overlooks the gardener's hut
Weird stains on the sheets
(Original)
Hôtel minable
On dirait d’un autre temps
Je ne vois aucune raison pourquoi cet hôtel a 5 étoiles, il doit y avoir une erreur.
Des fourmis qui circulent dans la chambre.
La chambre donne sur la cabane du jardinier
Des tâches bizarres sur les draps
Response from the owner3 years ago
(Translated by Google) Dear Mohamadi,
We thank you first for your message and your comments on the quality of our services.
We also apologize for the inconvenience caused by our services, and make sure that your precise comments are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure to welcome you soon in our hotel and improve your stay.
Cordially.
(Original)
Cher Mohamadi,
Nous vous remercions d'abord pour votre message et vos commentaires sur la qualité de nos services.
Nous tenons aussi à nous excuser des désagréments causés par nos services, et vous assurer que vos précises remarques sont prises en considération afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir prochainement au sein de notre hôtel et améliorer votre séjour.
Cordialement.
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Thibault Lamarque3 years ago on Google1/5
(Translated by Google) Clean room but hotel very (very) close to the airport, wedding hall under room 1283, balcony opening onto two balconies?!? In short, not the kind of hotel you want in Marrakech. …
(Translated by Google) Clean room but hotel very (very) close to the airport, wedding hall under room 1283, balcony opening onto two balconies?!? In short, not the kind of hotel you want in Marrakech.
Note large swimming pool, nice.
(Original)
Chambre propre mais hôtel très (très) proche de l’aéroport, salle de mariage sous la chambre 1283,balcon donnant sur deux balcons ?!? Bref pas le genre d’hôtel dont vous avez envie à Marrakech.
A noter grande piscine, sympa.
Note large swimming pool, nice.
(Original)
Chambre propre mais hôtel très (très) proche de l’aéroport, salle de mariage sous la chambre 1283,balcon donnant sur deux balcons ?!? Bref pas le genre d’hôtel dont vous avez envie à Marrakech.
A noter grande piscine, sympa.
Response from the owner3 years ago
(Translated by Google) Dear Thibault,
We thank you first for your message and your comments on the quality of our services.
Indeed we are 7 minutes drive from the airport, which is an advantage in terms of location. The hotel is located on a major axis of the city of Marrakech, we are also 10 minutes drive from the city center.
We would like to apologize for the inconvenience caused by our services, and to ensure that your precise comments are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure to welcome you soon in our hotel and improve your stay.
Cordially.
(Original)
Cher Thibault,
Nous vous remercions d'abord pour votre message et vos commentaires sur la qualité de nos services.
En effet nous sommes à 7 minutes en voiture de l'aéroport, ce qui est un avantage en terme de localisation. L'hôtel se situe sur un axe important de la ville de Marrakech, nous sommes également à 10 minutes en voiture du centre ville.
Nous tenons à nous excuser des désagréments causés par nos services, et vous assurer que vos précises remarques sont prises en considération afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir prochainement au sein de notre hôtel et améliorer votre séjour.
Cordialement.
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YOUNESS .HADDIOUIa year ago on Google1/5
(Translated by Google) Hotel very below the level where it was ... they had my decency to offer suites but without hot water .. (a detail supposedly) night canceled and hotel changed the same day .. bad experience especially with children …
(Translated by Google) Hotel very below the level where it was ... they had my decency to offer suites but without hot water .. (a detail supposedly) night canceled and hotel changed the same day .. bad experience especially with children in young age ...
.
(Original)
Hotel très en dessous du niveau ou il était... ils ont eu ma décence de proposer des suites mais sans eau chaude.. ( un détail soit disant ) nuitée annulée et hotel changé le jour même.. mauvaise expérience surtout avec des enfants en bas age ...
.
.
(Original)
Hotel très en dessous du niveau ou il était... ils ont eu ma décence de proposer des suites mais sans eau chaude.. ( un détail soit disant ) nuitée annulée et hotel changé le jour même.. mauvaise expérience surtout avec des enfants en bas age ...
.
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Jason Bourne6 years ago on Google2/5
(Translated by Google) unpleasant experience at this hotel; on the site it was indicated that the check-in is at 14:00 we arrived at 15:00 the room was not ready we had to wait 1 hour before having it, while the hotel is almost empty, no …
(Translated by Google) unpleasant experience at this hotel; on the site it was indicated that the check-in is at 14:00 we arrived at 15:00 the room was not ready we had to wait 1 hour before having it, while the hotel is almost empty, no air conditioning in the corridors leading to the rooms, lift off (air conditioning and elevator are off to save electricity). tapestry and carpet corridors are outdated and in poor condition, problem of the room keys that hangs and requires the intervention of the reception at each entrance / exit, the disco is closed, the evening entertainment is no longer programmed, the piano bar without music.
(Original)
expérience désagréable dans cet hôtel; sur le site il'était indiqué que le check-in se fait à 14h00 on est arrivé à 15h00 la chambre n'était pas prête on a dû attendre 1 heure avant de l'avoir, alors que l’hôtel est quasi vide, pas de climatisation dan les couloirs menant aux chambres, ascenseur hors service (la clim et l’ascenseur sont éteint pour économiser l'électricité). la tapisserie et la moquette des couloirs sont vétustes et en mauvaise état, problème des clefs de chambre qui se bloque et nécessite l’intervention de la réception à chaque entrée/sortie, la discothèque est fermée, l’animation du soir n'est plus programmée, le piano bar sans musique.
(Original)
expérience désagréable dans cet hôtel; sur le site il'était indiqué que le check-in se fait à 14h00 on est arrivé à 15h00 la chambre n'était pas prête on a dû attendre 1 heure avant de l'avoir, alors que l’hôtel est quasi vide, pas de climatisation dan les couloirs menant aux chambres, ascenseur hors service (la clim et l’ascenseur sont éteint pour économiser l'électricité). la tapisserie et la moquette des couloirs sont vétustes et en mauvaise état, problème des clefs de chambre qui se bloque et nécessite l’intervention de la réception à chaque entrée/sortie, la discothèque est fermée, l’animation du soir n'est plus programmée, le piano bar sans musique.
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Mr Jalalah8 months ago on Google1/5
(Translated by Google) Bad service hotel and very old furniture and I don't give it 2 stars and it's 5 stars …
(Translated by Google) Bad service hotel and very old furniture and I don't give it 2 stars and it's 5 stars
(Original)
فندق خدمته سئيه واثاثه قديم جدا ولا اعطيه نجمتين وهو 5 نجوم
(Original)
فندق خدمته سئيه واثاثه قديم جدا ولا اعطيه نجمتين وهو 5 نجوم
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Blacline Akobs3 years ago on Google4/5
(Translated by Google) Very large and beautiful hotel. Pool staff and very friendly welcome. Abdallah baggage handler super nice. Convenient for holidays with children: large swimming pool.Navettes available to reach the center. Buffet …
(Translated by Google) Very large and beautiful hotel. Pool staff and very friendly welcome. Abdallah baggage handler super nice. Convenient for holidays with children: large swimming pool.Navettes available to reach the center. Buffet breakfast and ultra varied meal. The downside: comfort bedding and pillows.
(Original)
Très grand et bel hôtel. Personnel piscine et accueil très sympa. Bagagiste Abdallah super sympa. Pratique pour des vacances avec des enfants : grande piscine.Navettes disponibles pour rallier le centre. Buffet petit dej et repas ultra varié. Le bémol : confort literie et oreillers.
(Original)
Très grand et bel hôtel. Personnel piscine et accueil très sympa. Bagagiste Abdallah super sympa. Pratique pour des vacances avec des enfants : grande piscine.Navettes disponibles pour rallier le centre. Buffet petit dej et repas ultra varié. Le bémol : confort literie et oreillers.
Response from the owner3 years ago
(Translated by Google) Dear Customer,
Thank you for sharing your impressions of your stay at the Palm Plaza Hotel & Spa.
We are delighted to note that your stay with us lived up to your expectations and that the friendliness of our staff contributed to your satisfaction.
Please note that your remark concerning the bedding as well as our pillows has been brought to the person in charge.
We hope to have the chance to welcome you among us very soon.
Greetings.
(Original)
Cher Client,
nous vous remercions d'avoir partager vos impressions suite à votre séjour au sein du Palm Plaza Hotel & Spa.
Nous sommes ravis de constater que votre séjour parmi nous a été à la hauteur de vos attentes et que l'amabilité de notre personnel a participé à votre satisfaction.
Sachez que votre remarque concernant la literie ainsi que nos oreillers a été porté au responsable concerné.
Nous espérons avoir la chance de vous recevoir parmi nous très prochainement.
Salutations.
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El Aissi Maroua4 years ago on Google5/5
(Translated by Google) Pleasant stay, I highly recommend it! Very good service. The rooms are clean and the staff is smiling and available. Breakfast varied. Well located ! …
(Translated by Google) Pleasant stay, I highly recommend it! Very good service. The rooms are clean and the staff is smiling and available. Breakfast varied. Well located !
(Original)
Agréable séjour, je vous le recommande vivement ! Très bon service. Les chambres sont propres et le staff est souriant et disponible. Petit déjeuner varié. Bien situé !
(Original)
Agréable séjour, je vous le recommande vivement ! Très bon service. Les chambres sont propres et le staff est souriant et disponible. Petit déjeuner varié. Bien situé !
Response from the owner4 years ago
(Translated by Google) Dear Maroua El Aissi,
Thank you for taking the time to post a comment on your Palm Plaza Hotel & Spa experience. It is a pleasure to see that you enjoyed your stay here. We hope to welcome you again very soon.
Cordially.
(Original)
Chère Maroua El Aissi,
Merci d'avoir pris le temps de poster un commentaire sur votre expérience au Palm Plaza Hotel & Spa. C’est un plaisir de voir que votre séjour ici vous a plu. Nous espérons vous accueillir à nouveau très bientôt.
Cordialement.
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Clément Blouin4 years ago on Google1/5
(Translated by Google) A DESASTER. How did this hotel get its 5 stars?
We booked the hotel, we ended up in the aparthotel, for the same price but less …
We booked the hotel, we ended up in the aparthotel, for the same price but less …
(Translated by Google) A DESASTER. How did this hotel get its 5 stars?
We booked the hotel, we ended up in the aparthotel, for the same price but less quality.
The rooms are dirty, every other electrical outlet works, I had to ask for towels, the bathroom mirror came off by itself, the patio doors did not close, the hair dryer graciously lent him to my wife burnt her hair, a terrible reception and an endless wait to take possession of the room, an hour of waiting for a plate of fries, the room staff do not knock before entering, no one says hello, and a Very poor quality wifi only available at reception. No commercial gesture, the manager tells you I'm sorry and that's it. TO FLEE.
(Original)
UN DESASTRE. Comment cet hôtel a t-il eu ses 5 étoiles?
Nous avons réservé l'hôtel, nous nous retrouvons finalement dans les appart' hôtel, pour le même prix mais la qualité en moins.
Les chambres sont sales, une prise électrique sur deux fonctionne, obligé de réclamer des serviettes, le miroir s'est décroché tout seul de la salle de bain, les portes-fenêtre ne fermaient pas, le sèche-cheveux gracieusement prêté à ma femme lui a brulée les cheveux, un accueil exécrable et une attente interminable pour prendre possession de la chambre, une heure d'attente pour avoir une assiette de frite, le personnel de chambre ne frappe pas avant d'entrer, personne ne dit bonjour, et un wifi de très pauvre qualité uniquement disponible à la reception. Aucun geste commercial, le directeur vous dit je suis désolé et c'est tout. A FUIR.
We booked the hotel, we ended up in the aparthotel, for the same price but less quality.
The rooms are dirty, every other electrical outlet works, I had to ask for towels, the bathroom mirror came off by itself, the patio doors did not close, the hair dryer graciously lent him to my wife burnt her hair, a terrible reception and an endless wait to take possession of the room, an hour of waiting for a plate of fries, the room staff do not knock before entering, no one says hello, and a Very poor quality wifi only available at reception. No commercial gesture, the manager tells you I'm sorry and that's it. TO FLEE.
(Original)
UN DESASTRE. Comment cet hôtel a t-il eu ses 5 étoiles?
Nous avons réservé l'hôtel, nous nous retrouvons finalement dans les appart' hôtel, pour le même prix mais la qualité en moins.
Les chambres sont sales, une prise électrique sur deux fonctionne, obligé de réclamer des serviettes, le miroir s'est décroché tout seul de la salle de bain, les portes-fenêtre ne fermaient pas, le sèche-cheveux gracieusement prêté à ma femme lui a brulée les cheveux, un accueil exécrable et une attente interminable pour prendre possession de la chambre, une heure d'attente pour avoir une assiette de frite, le personnel de chambre ne frappe pas avant d'entrer, personne ne dit bonjour, et un wifi de très pauvre qualité uniquement disponible à la reception. Aucun geste commercial, le directeur vous dit je suis désolé et c'est tout. A FUIR.
Response from the owner4 years ago
(Translated by Google) Dear Clement,
We thank you for sharing your impressions and for providing your feelings following your stay in our establishment.
We are sincerely sorry to read your comment, and apologize for any inconvenience caused.
I invite you to contact us directly by email at the following address: communication@hotelpalmplaza.com, so that we can take cognizance of the facts, because please know dear Sir that this is not at all representative of our quality standards; or by phone at +212 5 24 388 700.
The entire Palm Plaza and Palm Apprt team extend their sincere apologies to you.
Best regards.
(Original)
Cher Clément ,
nous vous remercions d'avoir partager vos impressions et d'avoir fourni votre ressenti suite à votre séjour au sein de notre établissement.
Nous sommes sincèrement navrés de lire votre commentaire , et nous nous excusons pour tous les désagréments occasionnés.
Je vous invite à nous contacter directement par mail à l'adresse suivante: communication@hotelpalmplaza.com , afin qu'on puisse prendre connaissance des faits , car sachez cher Monsieur que ceci n'est pas du tout représentatif de nos standards qualité; ou par téléphone au +212 5 24 388 700.
Toute l'équipe du Palm Plaza et du Palm Apprt vous présente ses plus plates excuses.
Sincères salutations.
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Kerv ador (Kalimero)2 years ago on Google3/5
(Translated by Google) Not at 5 star level!
1) in line with the airport runways = awakened by planes taking off.
2) stay of several days: badly maintained bathroom (floor not cleaned) …
1) in line with the airport runways = awakened by planes taking off.
2) stay of several days: badly maintained bathroom (floor not cleaned) …
(Translated by Google) Not at 5 star level!
1) in line with the airport runways = awakened by planes taking off.
2) stay of several days: badly maintained bathroom (floor not cleaned)
3) shower tube that sirens constantly.
4) shower that sends half the water everywhere but in the right direction.
5) absence of chairs on the terrace
6) approximate finishes.
7) the fridge never worked
8) air conditioning which is only hot, never cold.
9) constant purring noise
10) the chef only knows frangipane for the dessert buffet.
11) key that is deprogrammed without stopping.
Good points :
Very helpful and responsive staff.
The fresh omelette at breakfast: top.
Sewing kits, make-up removal/ears, abundant soaps, comb... All very useful and appreciable.
For the asking price, we would like to have something better.
(Original)
Pas au niveau 5 étoiles !
1) dans l'alignement des pistes de l'aéroport = réveillé par les avions qui décollent.
2) séjour de plusieurs jours : salle de bain mal entretenue (sol non nettoyé)
3) tube de douche qui fait un bruit de sirene sans arrêt.
4) douche qui envoie la moitié de l'eau partout sauf dans la bonne direction.
5) absence de chaises sur la terrasse
6) finitions approximatives.
7) le frigo n'a jamais fonctionné
8) clim qui ne fait que du chaud, jamais de froid.
9) bruit de ronronnement permanent
10) le chef ne connait que la frangipane pour le buffet de desserts.
11) clef qui se déprogrammé sans arret.
Points positifs :
Personnel très serviable et réactif.
L'omelette fraîche au petit dej : top.
Kits de couture, démaquillage/oreilles, savons abondants, peigne ... Tous bien utiles et appréciables.
Pour le prix demandé, on aimerait avoir qqch de mieux.
1) in line with the airport runways = awakened by planes taking off.
2) stay of several days: badly maintained bathroom (floor not cleaned)
3) shower tube that sirens constantly.
4) shower that sends half the water everywhere but in the right direction.
5) absence of chairs on the terrace
6) approximate finishes.
7) the fridge never worked
8) air conditioning which is only hot, never cold.
9) constant purring noise
10) the chef only knows frangipane for the dessert buffet.
11) key that is deprogrammed without stopping.
Good points :
Very helpful and responsive staff.
The fresh omelette at breakfast: top.
Sewing kits, make-up removal/ears, abundant soaps, comb... All very useful and appreciable.
For the asking price, we would like to have something better.
(Original)
Pas au niveau 5 étoiles !
1) dans l'alignement des pistes de l'aéroport = réveillé par les avions qui décollent.
2) séjour de plusieurs jours : salle de bain mal entretenue (sol non nettoyé)
3) tube de douche qui fait un bruit de sirene sans arrêt.
4) douche qui envoie la moitié de l'eau partout sauf dans la bonne direction.
5) absence de chaises sur la terrasse
6) finitions approximatives.
7) le frigo n'a jamais fonctionné
8) clim qui ne fait que du chaud, jamais de froid.
9) bruit de ronronnement permanent
10) le chef ne connait que la frangipane pour le buffet de desserts.
11) clef qui se déprogrammé sans arret.
Points positifs :
Personnel très serviable et réactif.
L'omelette fraîche au petit dej : top.
Kits de couture, démaquillage/oreilles, savons abondants, peigne ... Tous bien utiles et appréciables.
Pour le prix demandé, on aimerait avoir qqch de mieux.
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きよちゃん清子3 years ago on Google4/5
(Translated by Google) It is a nice hotel.
There is a shopping center with supermarkets nearby.
A 10-minute drive to Funa Square and a shuttle bus service. …
There is a shopping center with supermarkets nearby.
A 10-minute drive to Funa Square and a shuttle bus service. …
(Translated by Google) It is a nice hotel.
There is a shopping center with supermarkets nearby.
A 10-minute drive to Funa Square and a shuttle bus service.
There were no stoppers in the bathtub, so it took me a lot to respond, so four stars.
(Original)
素敵なホテルです。
すぐ近くにスーパーマーケットがはいったショッピングセンターがあります。
フナ広場まで車で10分、シャトルバスのサービスあり。
バスタブの栓がなくて、なかなか対応に手間取ったので、星4つ。
There is a shopping center with supermarkets nearby.
A 10-minute drive to Funa Square and a shuttle bus service.
There were no stoppers in the bathtub, so it took me a lot to respond, so four stars.
(Original)
素敵なホテルです。
すぐ近くにスーパーマーケットがはいったショッピングセンターがあります。
フナ広場まで車で10分、シャトルバスのサービスあり。
バスタブの栓がなくて、なかなか対応に手間取ったので、星4つ。
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Quint Van Dommelen3 years ago on Google5/5
(Translated by Google) Beautiful 5 star hotel. Really equipped with all conveniences, staff is extremely friendly and really do everything to make your stay as comfortable as possible. Definitely recommended to stay here if you are going to …
(Translated by Google) Beautiful 5 star hotel. Really equipped with all conveniences, staff is extremely friendly and really do everything to make your stay as comfortable as possible. Definitely recommended to stay here if you are going to Marrakeck.
(Original)
Prachtig 5 sterren hotel. Echt van alle gemakken voorzien, personeel is extreem vriendelijk en doen er ook echt alles aan om uw verblijf zo comfortabel mogelijk te maken. Zeker een aanrader om hier te verblijven als u naar Marrakeck toe gaat.
(Original)
Prachtig 5 sterren hotel. Echt van alle gemakken voorzien, personeel is extreem vriendelijk en doen er ook echt alles aan om uw verblijf zo comfortabel mogelijk te maken. Zeker een aanrader om hier te verblijven als u naar Marrakeck toe gaat.
Response from the owner3 years ago
(Translated by Google) Hey,
First of all we thank you for your message and your warm comment on the quality of our services.
We are pleased to hear that our teams have succeeded in enhancing your stay at our facility and that our services have met your expectations.
We look forward to welcoming you to our hotel soon.
With best regards.
(Original)
Hallo,
Wij danken u allereerst voor uw bericht en uw warme commentaar op de kwaliteit van onze diensten.
We zijn verheugd om te horen dat onze teams erin zijn geslaagd uw verblijf in onze faciliteit te verfraaien en dat onze services uw verwachtingen hebben bereikt.
We kijken ernaar uit u binnenkort te verwelkomen in ons hotel.
Met vriendelijke groeten.
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michel djadane3 years ago on Google5/5
(Translated by Google) Very nice hotel well placed and equipped, we were warmly received by Younes who demonstrated professionalism and knew how to meet our expectations and then advise us on the progress of our stay. …
(Translated by Google) Very nice hotel well placed and equipped, we were warmly received by Younes who demonstrated professionalism and knew how to meet our expectations and then advise us on the progress of our stay.
We will return with pleasure for our next stopover in Marrakech!
Go there with your eyes closed.
(Original)
Très bel hôtel bien placé et équipé, nous avons été très chaleureusement reçus par Younes qui a fait preuve de professionnalisme et a su répondre a nos attentes puis nous conseiller sur le déroulement de notre séjour.
Nous y retournerons avec plaisir pour notre prochaine escale a marrakech !
Allez y les yeux fermé.
We will return with pleasure for our next stopover in Marrakech!
Go there with your eyes closed.
(Original)
Très bel hôtel bien placé et équipé, nous avons été très chaleureusement reçus par Younes qui a fait preuve de professionnalisme et a su répondre a nos attentes puis nous conseiller sur le déroulement de notre séjour.
Nous y retournerons avec plaisir pour notre prochaine escale a marrakech !
Allez y les yeux fermé.
Response from the owner3 years ago
(Translated by Google) Hello Michel,
First of all, we thank you for your message and your warm comments on the quality of our services. We are delighted to learn that our teams have succeeded in enhancing your stay in our establishment, and that our services have met your expectations.
We hope to have the pleasure of welcoming you very soon to our hotel.
Cordially.
(Original)
Bonjour Michel,
Nous vous remercions tout d'abord pour votre message et vos commentaires chaleureux sur la qualité de nos services. Nous sommes ravis d'apprendre que nos équipes ont réussi à embellir votre séjour au sein de notre établissement, et que nos services aient atteint la hauteur de vos attentes.
Nous espérons avoir le plaisir de vous accueillir très prochainement au sein de notre hôtel.
Cordialement.
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JOURY ENGENEERINGa year ago on Google4/5
(Translated by Google) Clean and tidy hotel, and their treatment is very elegant and respectful. Good luck …
(Translated by Google) Clean and tidy hotel, and their treatment is very elegant and respectful. Good luck
(Original)
فندق نظيف ومرتب وتعاملهم جد راقي وجد محترمين.بالتوفيق
(Original)
فندق نظيف ومرتب وتعاملهم جد راقي وجد محترمين.بالتوفيق
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Aouatif ES-SADELa year ago on Google1/5
(Translated by Google) Disagreeable and disappointing. The air conditioning in the bedroom does not work. The room is full of cobwebs. …
(Translated by Google) Disagreeable and disappointing. The air conditioning in the bedroom does not work. The room is full of cobwebs.
(Original)
Désagréable et decevant. La clim dans la chambre ne marche pas. La chambre est pleine de toiles d'araignées.
(Original)
Désagréable et decevant. La clim dans la chambre ne marche pas. La chambre est pleine de toiles d'araignées.
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Lilia Chaibi5 years ago on Google1/5
(Translated by Google) Not satisfied with our stay dirty room cold reception no entertainment for children no theme nights lousy atmosphere. The hot pool too crowded. Really disappointed with my stay nothing around the desert. The only …
(Translated by Google) Not satisfied with our stay dirty room cold reception no entertainment for children no theme nights lousy atmosphere. The hot pool too crowded. Really disappointed with my stay nothing around the desert. The only positive point is the crossroads in front of the hotel. I will not come back
(Original)
Pas satisfait de notre séjour chambre sale accueil froid pas d animation pour les enfants pas de soirées à thème ambiance nul. La piscine chaude trop de monde . Vraiment déçu de mon séjour rien aux alentours le désert. Seul point positif carrefour en face de l hôtel. Je ne reviendrai pas
(Original)
Pas satisfait de notre séjour chambre sale accueil froid pas d animation pour les enfants pas de soirées à thème ambiance nul. La piscine chaude trop de monde . Vraiment déçu de mon séjour rien aux alentours le désert. Seul point positif carrefour en face de l hôtel. Je ne reviendrai pas
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Ahmed ALAOUI DEHBI5 years ago on Google1/5
(Translated by Google) The service is really bad. The towels are never delivered on time and their response time is too slow. You have to restart them several times and sometimes in vain. I had to wait over an hour to get a towel to take a …
(Translated by Google) The service is really bad. The towels are never delivered on time and their response time is too slow. You have to restart them several times and sometimes in vain. I had to wait over an hour to get a towel to take a shower. The stay there was just awful. I strongly advise against it.
(Original)
Le service est vraiment nul. Les serviettes ne sont jamais remis à temps et leur temps de réponse est trop lent. Il faut les relancer plusieurs fois et des fois en vain. J'ai dû attendre plus d'une heure pour récupérer une serviette afin de prendre une douche. Le séjour là bas était juste horrible. Je le déconseille vivement.
(Original)
Le service est vraiment nul. Les serviettes ne sont jamais remis à temps et leur temps de réponse est trop lent. Il faut les relancer plusieurs fois et des fois en vain. J'ai dû attendre plus d'une heure pour récupérer une serviette afin de prendre une douche. Le séjour là bas était juste horrible. Je le déconseille vivement.
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Mlle Najwaa year ago on Google5/5
(Translated by Google) I liked everything, everything is clean, impeccable service, varied and good breakfast ..👌🏻 …
(Translated by Google) I liked everything, everything is clean, impeccable service, varied and good breakfast ..👌🏻
(Original)
J’ai tout aimé, tout est propre , service impeccable, petit déjeuner varié et bon ..👌🏻
(Original)
J’ai tout aimé, tout est propre , service impeccable, petit déjeuner varié et bon ..👌🏻
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Said Rhomad4 years ago on Google5/5
(Translated by Google) Welcoming staff. Very pleasant setting. Spacious and very clean rooms. Pleasant and relaxing spa and hammam. Sports fields and gym so as not to interrupt sports habits. Diversified dishes. Children's area to occupy …
(Translated by Google) Welcoming staff. Very pleasant setting. Spacious and very clean rooms. Pleasant and relaxing spa and hammam. Sports fields and gym so as not to interrupt sports habits. Diversified dishes. Children's area to occupy them. Everything is done for a pleasant stay.
(Original)
Personnel accueillant. Cadre très agréable. Chambres spacieuses er très propres. Spa et hammam agréables et relaxants. Terrains de sports et salle de gym pour ne pas interrompre les habitudes sportives. Plats diversifiés. Espace enfants pour les occuper. Tout est fait pour passer un séjour agréable.
(Original)
Personnel accueillant. Cadre très agréable. Chambres spacieuses er très propres. Spa et hammam agréables et relaxants. Terrains de sports et salle de gym pour ne pas interrompre les habitudes sportives. Plats diversifiés. Espace enfants pour les occuper. Tout est fait pour passer un séjour agréable.
Response from the owner4 years ago
(Translated by Google) Dear Customer,
Thank you for choosing Palm Plaza Hotel & Spa for your stay in Marrakech and I am delighted to hear that you had a pleasant time there. I will be sure to pass on your compliments.
We look forward to welcoming you again,
Best regards.
(Original)
Cher client,
Je vous remercie d'avoir choisi Palm Plaza Hotel & Spa pour votre séjour à Marrakech et je suis ravie d'apprendre que vous y avez passé un agréable moment .Je ne manquerai pas de transmettre vos compliments .
Au plaisir de vous recevoir à nouveaux,
Sincère salutations.
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zakaria ait errami3 years ago on Google3/5
(Translated by Google) Service to review. Pleasant and caring staff but a lot of detail to review. Breakfast lacks freshness and quality, room service is too slow (30min for a cup of hot water) and parking is too small. …
(Translated by Google) Service to review. Pleasant and caring staff but a lot of detail to review. Breakfast lacks freshness and quality, room service is too slow (30min for a cup of hot water) and parking is too small.
(Original)
Service à revoir. Personnel agréable et aux petits soins mais beaucoup de détail a revoir. Petit déjeuner manque de fraîcheur et de qualité, le room service est trop lent (30min pour une tasse d’eau chaude) et parking trop petit.
(Original)
Service à revoir. Personnel agréable et aux petits soins mais beaucoup de détail a revoir. Petit déjeuner manque de fraîcheur et de qualité, le room service est trop lent (30min pour une tasse d’eau chaude) et parking trop petit.
Response from the owner3 years ago
(Translated by Google) Dear Zakaria,
We thank you for taking the time to share your thoughts on your stay in our establishment.
I am sorry to see that some of our services did not meet your expectations. Please note that your comments have been brought to the managers concerned so that your testimony serves to support the improvement of our services.
However, we hope to welcome you again very soon so that you can live a new experience among us.
Best regards.
(Original)
Cher Zakaria,
nous vous remercions d'avoir pris le temps de donner votre ressenti suite à votre séjour au sein de notre établissement.
Je suis navrée de constater que certaines de nos prestations n'ont pas été à la hauteur de vos attentes. Sachez que vos remarques ont été portées aux responsable concernés afin que votre témoignage serve d'appui à l'amélioration de nos services.
Nous espérons toutefois vous recevoir de nouveau très prochainement afin que vous puissiez vivre une nouvelle expérience parmi nous.
Sincères salutations.
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Nm Drl3 years ago on Google4/5
(Translated by Google) Overall pleasant hotel, not too much nuisance to note but everything depends on the location of the room in which we sleep, rich breakfast and rather welcoming staff …
(Translated by Google) Overall pleasant hotel, not too much nuisance to note but everything depends on the location of the room in which we sleep, rich breakfast and rather welcoming staff
(Original)
Hôtel globalement agréable, pas trop de nuisance à constater mais tout dépend de l'emplacement de la chambre dans laquelle on dort, petit déjeuner copieux et personnel plutôt accueillant
(Original)
Hôtel globalement agréable, pas trop de nuisance à constater mais tout dépend de l'emplacement de la chambre dans laquelle on dort, petit déjeuner copieux et personnel plutôt accueillant
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Dj Djaama year ago on Google1/5
(Translated by Google) Reception 0-10
Breakfast 0/20
The pool no deckchairs available …
Breakfast 0/20
The pool no deckchairs available …
(Translated by Google) Reception 0-10
Breakfast 0/20
The pool no deckchairs available
The rooms of the year 2000
(Original)
La réception 0-10
Petit déjeuner 0/20
La piscine aucun transat dispo
Les chambres des année 2000
Breakfast 0/20
The pool no deckchairs available
The rooms of the year 2000
(Original)
La réception 0-10
Petit déjeuner 0/20
La piscine aucun transat dispo
Les chambres des année 2000
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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yy ii2 years ago on Google5/5
(Translated by Google) There is a beautiful pool. A taxi from the hotel to the airport costs 150 dirhams. There is a shopping mall with a supermarket within walking distance. Jemaa el Fna square can also be reached in 2,30 minutes by bus. …
(Translated by Google) There is a beautiful pool. A taxi from the hotel to the airport costs 150 dirhams. There is a shopping mall with a supermarket within walking distance. Jemaa el Fna square can also be reached in 2,30 minutes by bus.
(Original)
綺麗なプールあり。ホテルー空港はタクシーで150ディルハム。歩ける距離にショッピングモールスーパーマーケット付きがある。ジャマエルフナ広場もバス使って2,30分で行ける。
(Original)
綺麗なプールあり。ホテルー空港はタクシーで150ディルハム。歩ける距離にショッピングモールスーパーマーケット付きがある。ジャマエルフナ広場もバス使って2,30分で行ける。
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Matej Novák3 years ago on Google4/5
(Translated by Google) The hotel is close to the airport, so I do not recommend it if you are annoyed by the noise of the aircraft. But otherwise it is a beautiful hotel with nice rooms, a little older furniture. I praise the pool and its …
(Translated by Google) The hotel is close to the airport, so I do not recommend it if you are annoyed by the noise of the aircraft. But otherwise it is a beautiful hotel with nice rooms, a little older furniture. I praise the pool and its surroundings with its landscaped garden. To get from the hotel to the city center, you can always find a taxi in front of the hotel. We paid the maximum price of 50. Always agree with the driver on the price before you get into the car. I recommend breakfast and dinner at the hotel. They offer a large selection of dishes, many of which are traditionally Moroccan.
(Original)
Hotel je v blízkosti letiska, takže ak vám vadí hluk lietadiel, neodporúčam. Ale inak je to krásny hotel s peknýmmi izbami, trošku starším nábytkom. Veľmi chválim bazén a jeho okolie s upravenou záhradou. Ak sa chcete dostať z hotela do centra mesta, taxík nájdete vždy pred hotelom. Max cenu sme platili 50. Vždy sa treba dohodnúť s vodičom na cene predtým, ako nástupite do auta. V hoteli odporúčam raňajky aj večere. Ponúkajú veľký výber jedál, mnohé z nich sú marocké tradične jedla.
(Original)
Hotel je v blízkosti letiska, takže ak vám vadí hluk lietadiel, neodporúčam. Ale inak je to krásny hotel s peknýmmi izbami, trošku starším nábytkom. Veľmi chválim bazén a jeho okolie s upravenou záhradou. Ak sa chcete dostať z hotela do centra mesta, taxík nájdete vždy pred hotelom. Max cenu sme platili 50. Vždy sa treba dohodnúť s vodičom na cene predtým, ako nástupite do auta. V hoteli odporúčam raňajky aj večere. Ponúkajú veľký výber jedál, mnohé z nich sú marocké tradične jedla.
Response from the owner3 years ago
Dear customer,
First of all, we would like to thank you for your message and your warm comment on the quality of our services.
We are delighted to know that our teams have succeeded in beautifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
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Hind ELBARAKA4 years ago on Google1/5
(Translated by Google) I stayed at this hotel the night of July 7
I forgot my dress on the bed I called an hour later. nobody answered me
so that on Monday I am told object not found …
I forgot my dress on the bed I called an hour later. nobody answered me
so that on Monday I am told object not found …
(Translated by Google) I stayed at this hotel the night of July 7
I forgot my dress on the bed I called an hour later. nobody answered me
so that on Monday I am told object not found
It's not serious at all, I'll never set foot in your house again. 🤬
(Original)
J’ai séjourné dans cet hôtel la nuit du 7juillet
J’ai oublié ma robe sur le lit j’ai appelé une heure après. personne me répondais
pour que le lundi on m’annonce objet pas retrouvé
C’est pas du tout sérieux je ne remettrai jamais les pieds chez vous . 🤬
I forgot my dress on the bed I called an hour later. nobody answered me
so that on Monday I am told object not found
It's not serious at all, I'll never set foot in your house again. 🤬
(Original)
J’ai séjourné dans cet hôtel la nuit du 7juillet
J’ai oublié ma robe sur le lit j’ai appelé une heure après. personne me répondais
pour que le lundi on m’annonce objet pas retrouvé
C’est pas du tout sérieux je ne remettrai jamais les pieds chez vous . 🤬
Response from the owner4 years ago
(Translated by Google) Dear Hind,
Thank you for taking the time to write a review regarding your last experience at the Palm Plaza Hotel & Spa.
I'm sorry to read your comment. Could you give me your room number and your dates of stay so that we can pass the information on to the managers concerned.
Please contact me by email at the following address: communication@hotelpalmplaza.com or by phone at 05 24 388 700 and ask for the Marketing & Communication manager.
We apologize once again for this inconvenience and we hope to have the chance to receive you again very soon so that you change your mind about our establishment.
Best regards.
(Original)
Chère Hind,
Je vous remercie d'avoir pris le temps d'écrire un commentaire concernant votre dernière expérience au Palm Plaza Hotel & Spa.
Je suis navrée de lire votre commentaire. Pourriez - vous me communiquer votre numéro de chambre ainsi que vos dates de séjour afin que nous puissions remonter l'information aux responsables concernés.
Merci de bien vouloir me contacter par mail à l'adresse suivante: communication@hotelpalmplaza.com ou par téléphone au 05 24 388 700 et demandez la responsable Marketing & Communication.
Nous nous excusons une nouvelle fois pour ce désagrément et nous espérons avoir la chance de vous recevoir de nouveau très prochainement afin que vous changiez d'avis sur notre établissement.
Sincères salutations.
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Nawfel Hayani3 years ago on Google5/5
(Translated by Google) Beautiful hotel! Very well maintained and very clean! Thank you for the welcome and the listening of the customer. …
(Translated by Google) Beautiful hotel! Very well maintained and very clean! Thank you for the welcome and the listening of the customer.
We came for 1 night but sure that during the year I come back!
(Original)
Hôtel magnifique ! Très bien entretenu et très propre ! Merci pour l’acceuil Et à l’ecoute Du client.
Nous venions pour 1 nuit mais chose certaine que durant l’annee Je reviens !
We came for 1 night but sure that during the year I come back!
(Original)
Hôtel magnifique ! Très bien entretenu et très propre ! Merci pour l’acceuil Et à l’ecoute Du client.
Nous venions pour 1 nuit mais chose certaine que durant l’annee Je reviens !
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Kelly Verkest5 years ago on Google1/5
(Translated by Google) Terrible .... go on a trip 10 times a year .... mallorca is in with these reports. Incredibly expensive at the snack bar ... everything 10 times have to ask. Definitely do not take half board. Outside you eat hot and …
(Translated by Google) Terrible .... go on a trip 10 times a year .... mallorca is in with these reports. Incredibly expensive at the snack bar ... everything 10 times have to ask. Definitely do not take half board. Outside you eat hot and tasty .... not worth the money
(Original)
Verschrikkelijk.... ga jaarlijks 10x op reis.... mallorca is bij deze verslagen. Ongelooflijk duur aan snackbar...alles 10 x moeten vragen. Neem zeker geen half pension. Buiten eten je warm en lekker ....zen geld niet waard
(Original)
Verschrikkelijk.... ga jaarlijks 10x op reis.... mallorca is bij deze verslagen. Ongelooflijk duur aan snackbar...alles 10 x moeten vragen. Neem zeker geen half pension. Buiten eten je warm en lekker ....zen geld niet waard
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Alain CHRISTOPHER4 months ago on Google4/5
(Translated by Google) With you!
(Original)
Sa vas !
(Original)
Sa vas !
Trip typeBusiness · Friends
Rooms3.0
Service3.0
Location2.0
otmane harra year ago on Google4/5
(Translated by Google) Good animation, good service and above all delicious meals except that if you go to the restaurant at the last minute you risk not finding many things. …
(Translated by Google) Good animation, good service and above all delicious meals except that if you go to the restaurant at the last minute you risk not finding many things.
(Original)
Bonne animation, bon service et surtout de délicieux repats sauf que si tu vas au resto à la dernière minute tu risque de ne pas trouver beaucoup de choses.
(Original)
Bonne animation, bon service et surtout de délicieux repats sauf que si tu vas au resto à la dernière minute tu risque de ne pas trouver beaucoup de choses.
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Stéphanie Rossi3 years ago on Google5/5
(Translated by Google) Had a great time in this beautiful place. We stayed in the apartments, we came as even every day to enjoy the music terrace restaurant and of course the bar. Karim special meal for it's great cocktail (except the …
(Translated by Google) Had a great time in this beautiful place. We stayed in the apartments, we came as even every day to enjoy the music terrace restaurant and of course the bar. Karim special meal for it's great cocktail (except the grog) to always have a smile and we even received back the moral. Thank you very much and see you soon "QUEEN" and Elea
(Original)
Passé un superbe séjour dans cette endroit magnifique. On était logé dans les appart, on est venue comme même toute les jours pour profite la musique la terrasse les resto et bien-sûr le bar .Mention spéciale pour Karim pour cest super cocktail ( sauf le grog) pour avoir toujours un sourire et nous même reçu redonné la morale. Merci beaucoup et à bientôt la non "QUEEN" et Elea
(Original)
Passé un superbe séjour dans cette endroit magnifique. On était logé dans les appart, on est venue comme même toute les jours pour profite la musique la terrasse les resto et bien-sûr le bar .Mention spéciale pour Karim pour cest super cocktail ( sauf le grog) pour avoir toujours un sourire et nous même reçu redonné la morale. Merci beaucoup et à bientôt la non "QUEEN" et Elea
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elodie LE PROVOT BARBIER4 years ago on Google4/5
(Translated by Google) Hotel with very good benefits whether for the cleanliness of the room and the cleanliness of the place I think the value is very good catering full board and varied but I unfortunately but not the maximum rating …
(Translated by Google) Hotel with very good benefits whether for the cleanliness of the room and the cleanliness of the place I think the value is very good catering full board and varied but I unfortunately but not the maximum rating because I found that there is a lack of communication of the staff to tourists especially regarding the price of paid or non benefits where the reception is not very friendly a little cold this is a shame because everything is together to spend a wonderful stay in this 5 star hotel very comfortable!
(Original)
Hôtel avec de très bonnes prestations que ce soit pour la propreté de la chambre et la propreté des lieux je trouve que la rapport qualité-prix est très bon la restauration en pension complète et très variée cependant je ne mais malheureusement pas la note maximum car je trouve qu'il y a un manque de communication énorme du personnel envers les touristes notamment concernant les prix des prestations payantes ou non où se trouve l'accueil pas très sympathique un peu froid cela est dommage car tout est réuni pour passer un magnifique séjour dans cet hôtel 5 étoiles très confortable!
(Original)
Hôtel avec de très bonnes prestations que ce soit pour la propreté de la chambre et la propreté des lieux je trouve que la rapport qualité-prix est très bon la restauration en pension complète et très variée cependant je ne mais malheureusement pas la note maximum car je trouve qu'il y a un manque de communication énorme du personnel envers les touristes notamment concernant les prix des prestations payantes ou non où se trouve l'accueil pas très sympathique un peu froid cela est dommage car tout est réuni pour passer un magnifique séjour dans cet hôtel 5 étoiles très confortable!
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Amine Rharrasse3 years ago on Google3/5
(Translated by Google) Very nice hotel, service breakfast very long, parking saturated by the customers of the night club coup more room for residents. During my five nights I had to leave my car outside the hotel. …
(Translated by Google) Very nice hotel, service breakfast very long, parking saturated by the customers of the night club coup more room for residents. During my five nights I had to leave my car outside the hotel.
(Original)
Très bel hôtel, service petit petit-déjeuner très long , parking saturé par la clientèle du night club du coup plus de place pour les résidents. durant mes cinq nuitées j ai du laisser ma voiture en dehors de l hotel .
(Original)
Très bel hôtel, service petit petit-déjeuner très long , parking saturé par la clientèle du night club du coup plus de place pour les résidents. durant mes cinq nuitées j ai du laisser ma voiture en dehors de l hotel .
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Prison Break TWD3 years ago on Google5/5
(Translated by Google) Great grounds, friendly and helpful staff and great breakfast. The tours, which we booked through the hotel, are highly recommended. We will be back. …
(Translated by Google) Great grounds, friendly and helpful staff and great breakfast. The tours, which we booked through the hotel, are highly recommended. We will be back.
(Original)
Super Anlage, freundliches und hilfsbereites Personal sowie tolles Frühstück. Auch die Touren, die wir über das Hotel gebucht haben, sind sehr zu empfehlen. Wir kommen gerne wieder.
(Original)
Super Anlage, freundliches und hilfsbereites Personal sowie tolles Frühstück. Auch die Touren, die wir über das Hotel gebucht haben, sind sehr zu empfehlen. Wir kommen gerne wieder.
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Response from the owner3 years ago
Dear customer,
First of all, we would like to thank you for your message and your warm comment on the quality of our services. We are delighted to know that our teams have succeeded in beutifying your stay at our hotel and that our services have reached the height of your expectations.
We hope to have the pleasure of welcoming you very soon at our hotel.
Best regards.
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Yazan Meskali4 years ago on Google5/5
(Translated by Google) The paradise in Marrakech. The luxury of discretion and detail. Dream bedding! An extremely attentive and helpful staff. A staff of infinite kindness. Beautiful gardens and a superb Spa with quality products. I …
(Translated by Google) The paradise in Marrakech. The luxury of discretion and detail. Dream bedding! An extremely attentive and helpful staff. A staff of infinite kindness. Beautiful gardens and a superb Spa with quality products. I recommend this hotel.
(Original)
Le paradis à Marrakech. Le luxe de la discrétion et du détail. Literie de rêve! Un personnel extrêmement attentif et serviable. Un staff d une infinie gentillesse. Des jardins magnifiques et un superbe Spa avec des produits de qualité. Je recommande cet hôtel.
(Original)
Le paradis à Marrakech. Le luxe de la discrétion et du détail. Literie de rêve! Un personnel extrêmement attentif et serviable. Un staff d une infinie gentillesse. Des jardins magnifiques et un superbe Spa avec des produits de qualité. Je recommande cet hôtel.
Response from the owner4 years ago
(Translated by Google) Dear Customer,
It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team.
Looking forward to welcoming you again.
Best regards.
(Original)
Cher client,
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe.
Dans l'attente de vous accueillir de nouveau.
Sincère salutation.
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nawfal zouaoui3 years ago on Google4/5
(Translated by Google) Hotel very close to the Al Mazar shopping center, and has a large swimming pool and a tennis and basketball court. …
(Translated by Google) Hotel very close to the Al Mazar shopping center, and has a large swimming pool and a tennis and basketball court.
The breakfast is plentiful and very well stocked.
(Original)
Hôtel très proche du centre commercial Al Mazar, et dispose d'une grande piscine et un terrain de tennis et de basket.
Le petit déjeuner est copieux et très bien garnis.
The breakfast is plentiful and very well stocked.
(Original)
Hôtel très proche du centre commercial Al Mazar, et dispose d'une grande piscine et un terrain de tennis et de basket.
Le petit déjeuner est copieux et très bien garnis.
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René Paul Subirats5 years ago on Google2/5
(Translated by Google) Too many people and not enough space around the pool....
People smoke in the entrance although it is forbidden in their respective countries! …
People smoke in the entrance although it is forbidden in their respective countries! …
(Translated by Google) Too many people and not enough space around the pool....
People smoke in the entrance although it is forbidden in their respective countries!
Meals too expensive 20 € / person!
There's not much to eat!
(Original)
Trop de monde et pas assez de place autour de la piscine....
Les personnes fument dans l'entrée alors que c'est interdit dans leurs pays respectifs !
Les repas trop chers 20 € /personne !
Il n'y a pas grand chose à manger !
People smoke in the entrance although it is forbidden in their respective countries!
Meals too expensive 20 € / person!
There's not much to eat!
(Original)
Trop de monde et pas assez de place autour de la piscine....
Les personnes fument dans l'entrée alors que c'est interdit dans leurs pays respectifs !
Les repas trop chers 20 € /personne !
Il n'y a pas grand chose à manger !
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Pedro Bedmar3 years ago on Google4/5
(Translated by Google) The hotel is generally quite good, very nice and the people very friendly and the pool area spectacular.
The only thing I would say is that the rooms are a little outdated and the …
The only thing I would say is that the rooms are a little outdated and the …
(Translated by Google) The hotel is generally quite good, very nice and the people very friendly and the pool area spectacular.
The only thing I would say is that the rooms are a little outdated and the entrance to the bathtub is very high.
But in general good hotel
(Original)
El hotel esta en general bastante bien, muy bonito y la gente muy amable y la zona de la piscina espectacular.
El unico pero que le pondría es que las habitaciones si que estan un poco anticuadas y la entrada a la bañera muy alta.
Pero en general buen hotel
The only thing I would say is that the rooms are a little outdated and the entrance to the bathtub is very high.
But in general good hotel
(Original)
El hotel esta en general bastante bien, muy bonito y la gente muy amable y la zona de la piscina espectacular.
El unico pero que le pondría es que las habitaciones si que estan un poco anticuadas y la entrada a la bañera muy alta.
Pero en general buen hotel
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Ivo Ribeiro de Sá3 years ago on Google4/5
(Translated by Google) The facilities are excellent. However, the food does not follow the size of the hotel. There are also deficiencies in terms of cleanliness and bedding. …
(Translated by Google) The facilities are excellent. However, the food does not follow the size of the hotel. There are also deficiencies in terms of cleanliness and bedding.
(Original)
As instalações são excelentes. Entretanto, a alimentação não acompanha o porte do hotel. Também existem deficiências com relação a limpeza e as roupas de cama.
(Original)
As instalações são excelentes. Entretanto, a alimentação não acompanha o porte do hotel. Também existem deficiências com relação a limpeza e as roupas de cama.
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Bicha Tika3 years ago on Google2/5
(Translated by Google) So I am disappointed with the quality of the service
We find ourselves in a hotel and accommodation structure where we do not have towels in the bathroom ... you have to ask at the reception to have them …
We find ourselves in a hotel and accommodation structure where we do not have towels in the bathroom ... you have to ask at the reception to have them …
(Translated by Google) So I am disappointed with the quality of the service
We find ourselves in a hotel and accommodation structure where we do not have towels in the bathroom ... you have to ask at the reception to have them
Then no hair dryer and the receptionist's response was "Beh you just have to go and buy some in the shopping center opposite" WHAT A RELEVANT ANSWER !!!! 👏👏👏👏
...
(Original)
Alors je suis déçue par la qualité du service
On se retrouve dans une structure hôtelière et hébergement où on a pas de serviettes dans la salle de bain ... il faut réclamer à la réception pour en avoir
Ensuite pas de sèche-cheveux et la réponse du réceptionniste était " Beh vous n'avez qu'à aller en acheter dans le centre commercial d 'en face " QUELLE REPONSE PERTINENTE !!!!👏👏👏👏
...
We find ourselves in a hotel and accommodation structure where we do not have towels in the bathroom ... you have to ask at the reception to have them
Then no hair dryer and the receptionist's response was "Beh you just have to go and buy some in the shopping center opposite" WHAT A RELEVANT ANSWER !!!! 👏👏👏👏
...
(Original)
Alors je suis déçue par la qualité du service
On se retrouve dans une structure hôtelière et hébergement où on a pas de serviettes dans la salle de bain ... il faut réclamer à la réception pour en avoir
Ensuite pas de sèche-cheveux et la réponse du réceptionniste était " Beh vous n'avez qu'à aller en acheter dans le centre commercial d 'en face " QUELLE REPONSE PERTINENTE !!!!👏👏👏👏
...
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Chafik Chaoui5 months ago on Google5/5
(Translated by Google) three good
(Original)
Tres bien
(Original)
Tres bien
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
Anass Elarabia year ago on Google5/5
(Translated by Google) The staff are welcoming the hotel is clean very good stay had to remake inchallah …
(Translated by Google) The staff are welcoming the hotel is clean very good stay had to remake inchallah
(Original)
Le personnel est accueillant l'hôtel est propre très bon séjour passé à refaire inchallah
(Original)
Le personnel est accueillant l'hôtel est propre très bon séjour passé à refaire inchallah
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Benki si4 years ago on Google1/5
(Translated by Google) bad Hotel in Marrakech not for families bad service they took from me extra money and they want high price for me almost 4000kr extra.
Hotel for street women they meet other men in the hotel and fix six shopping in …
Hotel for street women they meet other men in the hotel and fix six shopping in …
(Translated by Google) bad Hotel in Marrakech not for families bad service they took from me extra money and they want high price for me almost 4000kr extra.
Hotel for street women they meet other men in the hotel and fix six shopping in the hotel did not get to sleep until 3am at night worst hotel in terms of 4 stars
(Original)
dåligt Hotel i Marrakech inte för familjer dåligt service dem tog från mig extra pengar och dem vill höga priset för mig nästan 4000kr extra .
Hotel för gata kvinnor dem träffar andra män i hotellet och fixa sex handla i hotellet fick inte sova till kl 03:00 på natten värsta Hotel när det gäller 4 stjärnor
Hotel for street women they meet other men in the hotel and fix six shopping in the hotel did not get to sleep until 3am at night worst hotel in terms of 4 stars
(Original)
dåligt Hotel i Marrakech inte för familjer dåligt service dem tog från mig extra pengar och dem vill höga priset för mig nästan 4000kr extra .
Hotel för gata kvinnor dem träffar andra män i hotellet och fixa sex handla i hotellet fick inte sova till kl 03:00 på natten värsta Hotel när det gäller 4 stjärnor
Response from the owner4 years ago
Dear client,
I am truly sorry to hear that your experience with us has not lived up to your expectations. And know that we will take the necessary measures following your remarks.
We would be delighted to welcome you back to our establishment for a better stay.
Kind regards
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rachid chtioui4 years ago on Google1/5
(Translated by Google) Reservation canceled by the hotel on the grounds of an invalid credit card when I am more than in credit after checking no debit from them with my bank in France and in addition they tell you that it is not them. So …
(Translated by Google) Reservation canceled by the hotel on the grounds of an invalid credit card when I am more than in credit after checking no debit from them with my bank in France and in addition they tell you that it is not them. So being in the Grand Savoy of Marrakech, I am moving this morning to settle this point directly, we no longer have a room. In summary pokey pool in a remote area where there is nothing. At the reception they explain to you if they do not understand what happened but there are no more rooms. Catastrophic service and reception in addition to the arbitrary and unexplained reservation cancellation so I book elsewhere do not go there
(Original)
Réservation annulée par.l hôtel au motif de carte bleue invalide alors que je suis plus que créditeur après vérification aucun débit de leur part auprès de ma.banque en France et en plus ils vous disent que c est pas eux. Donc étant au grand savoy de marrackech je me déplace ce.matin afin de régler ce point en direct on me.repond plus de chambre. En synthèse piscine rikiki dans un quartier éloigné ou li n y a rien. À l.a réception on vous explique si il ne comprennent pas ce qui s est passé mais il ny a plus de chambre. Service et réception catastrophique en plus de l.annulatiin de réservation arbitraire et non expliqué du coup je réserve ailleurs n y aller pas
(Original)
Réservation annulée par.l hôtel au motif de carte bleue invalide alors que je suis plus que créditeur après vérification aucun débit de leur part auprès de ma.banque en France et en plus ils vous disent que c est pas eux. Donc étant au grand savoy de marrackech je me déplace ce.matin afin de régler ce point en direct on me.repond plus de chambre. En synthèse piscine rikiki dans un quartier éloigné ou li n y a rien. À l.a réception on vous explique si il ne comprennent pas ce qui s est passé mais il ny a plus de chambre. Service et réception catastrophique en plus de l.annulatiin de réservation arbitraire et non expliqué du coup je réserve ailleurs n y aller pas
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christine aniss4 years ago on Google4/5
(Translated by Google) Three superb days at the Palm Plaza Hotel.
Very nice hotel, the rooms are large and comfortable, the swimming pool and the garden are splendid, the breakfast buffet very generous, the staff very kind and …
Very nice hotel, the rooms are large and comfortable, the swimming pool and the garden are splendid, the breakfast buffet very generous, the staff very kind and …
(Translated by Google) Three superb days at the Palm Plaza Hotel.
Very nice hotel, the rooms are large and comfortable, the swimming pool and the garden are splendid, the breakfast buffet very generous, the staff very kind and helpful.
To recommend
(Original)
Trois jours superbes à l hôtel Palm Plaza.
Très bel hôtel, les chambres sont grandes et confortables, la piscine et le jardin sont splendides, le buffet du petit déjeuner très copieux, le personnel très gentils et serviables.
À recommander
Very nice hotel, the rooms are large and comfortable, the swimming pool and the garden are splendid, the breakfast buffet very generous, the staff very kind and helpful.
To recommend
(Original)
Trois jours superbes à l hôtel Palm Plaza.
Très bel hôtel, les chambres sont grandes et confortables, la piscine et le jardin sont splendides, le buffet du petit déjeuner très copieux, le personnel très gentils et serviables.
À recommander
Response from the owner4 years ago
(Translated by Google) Dear Christine, thank you for taking the time to share your impressions of your stay at the Palm Plaza Hotel & Spa.
We are delighted to note that you had a pleasant stay with us. We hope to have the chance to welcome you among us very soon. Best regards.
(Original)
Chère Christine , nous vous remercions d'avoir pris le temps de partager vos impressions suite à votre séjour au sein du Palm Plaza Hotel & Spa.
Nous sommes ravis de constater que vous avez passé un agréable séjour parmi nous. Nous espérons avoir la chance de vous recevoir parmi nous très prochainement. Sincères salutations.
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M Loustani3 years ago on Google4/5
(Translated by Google) Very comfortable hotel. Passable breakfast (this is the problem in all Moroccan hotels): offer real coffee and not soluble! …
(Translated by Google) Very comfortable hotel. Passable breakfast (this is the problem in all Moroccan hotels): offer real coffee and not soluble!
(Original)
Hôtel très confortable. Petit-déjeuner passable (c'est le problème dans tous les hôtels marocains) : proposer du vrai café et pas du soluble !
(Original)
Hôtel très confortable. Petit-déjeuner passable (c'est le problème dans tous les hôtels marocains) : proposer du vrai café et pas du soluble !
Response from the owner3 years ago
(Translated by Google) Hello,
First of all, we thank you for your message and your comments on the quality of our services.
We are delighted to learn that our teams have succeeded in enhancing your stay in our establishment, and that our services have met your expectations.
We would like to assure you that your precise remarks are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure of welcoming you very soon to our hotel, and improving your stay.
Cordially.
(Original)
Bonjour,
Nous vous remercions tout d'abord pour votre message et vos commentaires sur la qualité de nos services.
Nous sommes ravis d'apprendre que nos équipes ont réussi à embellir votre séjour au sein de notre établissement, et que nos services aient atteint la hauteur de vos attentes.
Nous tenons à vous assurer que vos précises remarques sont prises en considérations afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir très prochainement au sein de notre hôtel, et améliorer votre séjour.
Cordialement.
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Serge Franquine2 years ago on Google5/5
(Translated by Google) Very good family stay for the end of year celebrations in this hotel. the many attentions, the kindness the spontaneity of all contributed to the success of this stay …
(Translated by Google) Very good family stay for the end of year celebrations in this hotel. the many attentions, the kindness the spontaneity of all contributed to the success of this stay
Thank you
camerone's family
(Original)
Très bon séjour en famille pour les fêtes de fin d'année dans cet hôtel. les nombreuses attentions ,la gentillesse la spontanéité de tous a contribué à la réussite de ce séjour
Merci
la famille de camerone
Thank you
camerone's family
(Original)
Très bon séjour en famille pour les fêtes de fin d'année dans cet hôtel. les nombreuses attentions ,la gentillesse la spontanéité de tous a contribué à la réussite de ce séjour
Merci
la famille de camerone
Trip typeVacation · Family
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Dalila Douhab4 years ago on Google4/5
(Translated by Google) It is a beautiful quiet place clean, excellent value for money, with a 'home of the warmest, then I do not tell you a beautiful SPA a real Moroccan hammam and if you want a good massage pro there is Mounia she is …
(Translated by Google) It is a beautiful quiet place clean, excellent value for money, with a 'home of the warmest, then I do not tell you a beautiful SPA a real Moroccan hammam and if you want a good massage pro there is Mounia she is respectful and with the little care top top
(Original)
C'est un lieu magnifique calme propre, un excellent rapport qualité prix, avec un 'accueil des plus chaleureux , puis je ne vous raconte pas un SPA magnifique un vrai hammam marocain et si vous voulez un bon massage pro il y a Mounia elle est respectueuse et au petit soin top top
(Original)
C'est un lieu magnifique calme propre, un excellent rapport qualité prix, avec un 'accueil des plus chaleureux , puis je ne vous raconte pas un SPA magnifique un vrai hammam marocain et si vous voulez un bon massage pro il y a Mounia elle est respectueuse et au petit soin top top
Response from the owner4 years ago
(Translated by Google) Dear Dalila, thank you for sharing your feelings following your stay at the Palm Plaza Hotel & Spa. I am delighted to see that your stay lived up to your expectations. We hope to have the chance to welcome you very soon.
(Original)
Chère Dalila , nous vous remercions d'avoir donner votre ressenti suite à votre séjour au sein du Palm Plaza Hotel & Spa. Je suis ravie de constater que votre séjour a été à la hauteur de vos espérances. Nous espérons avoir la chance de vous recevoir très prochainement.
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Rachid Mimouna year ago on Google1/5
(Translated by Google) The worst 5 star hotel I have experienced is nothing that goes zero from zero. …
(Translated by Google) The worst 5 star hotel I have experienced is nothing that goes zero from zero.
(Original)
Le pire des hôtels 5 étoiles que j ai connu ya rien qui va zéro de chez zéro.
(Original)
Le pire des hôtels 5 étoiles que j ai connu ya rien qui va zéro de chez zéro.
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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souhaila ajebli (souhaila)4 years ago on Google3/5
(Translated by Google) it's nice the rooms are clean but the gym is not available all the time and I do not understand why it prohibits the burkini at the pool. …
(Translated by Google) it's nice the rooms are clean but the gym is not available all the time and I do not understand why it prohibits the burkini at the pool.
(Original)
ç'est sympas les chambres sont propres mais la salle de sport n'est pas disponible tout le temps et je comprend pas pourquoi il interdit le burkini à la piscine.
(Original)
ç'est sympas les chambres sont propres mais la salle de sport n'est pas disponible tout le temps et je comprend pas pourquoi il interdit le burkini à la piscine.
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Saad Alkhamees3 years ago on Google1/5
(Translated by Google) The hotel is acceptable and not excellent and its rooms number 1300 is not suitable for accommodation because of the air conditioning machines and others and you can not sleep by and there are insects and slides of …
(Translated by Google) The hotel is acceptable and not excellent and its rooms number 1300 is not suitable for accommodation because of the air conditioning machines and others and you can not sleep by and there are insects and slides of the bathroom and reported them but without knowing with the knowledge there are delegations of the Arts Conference Must be better than this
(Original)
الفندق مقبول وليس ممتاز وفيه غرفه رقم 1300 لاتصلح السكن بها لوجود مكائن التكييف وغيرها ولاتقدر ان تنام بها وتوجد حشرات ورائح الحمام وابلغت عنها لكن وبلا جدوا مع العلم هناك وفود مؤتمر الفنون لابد ان يكون بموستوي افضل من هذا
(Original)
الفندق مقبول وليس ممتاز وفيه غرفه رقم 1300 لاتصلح السكن بها لوجود مكائن التكييف وغيرها ولاتقدر ان تنام بها وتوجد حشرات ورائح الحمام وابلغت عنها لكن وبلا جدوا مع العلم هناك وفود مؤتمر الفنون لابد ان يكون بموستوي افضل من هذا
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Mohammed AlHerz3 years ago on Google5/5
(Translated by Google) A five-star hotel in Marrakesh, Morocco, about 4 km from the city center. …
(Translated by Google) A five-star hotel in Marrakesh, Morocco, about 4 km from the city center.
(Original)
فندق خمس نجوم بمدينة مراكش بالمغرب يبعد حوالي 4كم عن مركز المدينة يتميز ببنائه الاحمر الجميل وبه مشربيات في الداخل تطل على بهوه الواسع.
(Original)
فندق خمس نجوم بمدينة مراكش بالمغرب يبعد حوالي 4كم عن مركز المدينة يتميز ببنائه الاحمر الجميل وبه مشربيات في الداخل تطل على بهوه الواسع.
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Denise Esteves Zorbaz3 years ago on Google4/5
(Translated by Google) Stay of 3 nights at the hotel:
Disadvantages: …
Disadvantages: …
(Translated by Google) Stay of 3 nights at the hotel:
Disadvantages:
-The swimming pool is very nice but is not heated
-Soundproofing (you can hear everything, outside and in the hallways)
-The hotel/city shuttle no longer exists: take a taxi at 50MAD in front of the hotel or TIP: go to the Al Mazar shopping center and take a large taxi at 5MAD that takes you to the gates of the city (shuttle)
Advantages :
-Beautiful view of the pool / Atlas if you are not on the street side (it's worth paying an extra 200MAD)
-Welcome and service
-Good kitchen (breakfast), with the possibility of eating on the terrace or by the pool
-Spa: expensive for what it is but possibility of privatizing the "heated" swimming pool (little hot)
(Original)
Séjour de 3 nuits à l'hotel :
Inconvénients :
-La piscine est très belle mais n'est pas chauffée
-L'insonorisation (on entend tout, dehors comme dans les couloirs
-La navette hotel/ville n'existe plus : prendre un taxi à 50MAD devant l'hotel ou ASTUCE : aller jusqu'au centre commercial Al Mazar et y prendre un grand taxi à 5MAD qui vous emmène aux portes de la ville (navette)
Avantages :
-Belle vue sur piscine/Atlas si on n'est pas côté rue (ça vaut le coup de payer un supplément 200MAD)
-L'accueil et le service
-Bonne cuisine (petit déjeuner), avec possibilité de manger en terrasse ou au bord de la piscine
-Spa : cher pour ce que c'est mais possibilité de privatiser la piscine "chauffée" (peu chaud)
Disadvantages:
-The swimming pool is very nice but is not heated
-Soundproofing (you can hear everything, outside and in the hallways)
-The hotel/city shuttle no longer exists: take a taxi at 50MAD in front of the hotel or TIP: go to the Al Mazar shopping center and take a large taxi at 5MAD that takes you to the gates of the city (shuttle)
Advantages :
-Beautiful view of the pool / Atlas if you are not on the street side (it's worth paying an extra 200MAD)
-Welcome and service
-Good kitchen (breakfast), with the possibility of eating on the terrace or by the pool
-Spa: expensive for what it is but possibility of privatizing the "heated" swimming pool (little hot)
(Original)
Séjour de 3 nuits à l'hotel :
Inconvénients :
-La piscine est très belle mais n'est pas chauffée
-L'insonorisation (on entend tout, dehors comme dans les couloirs
-La navette hotel/ville n'existe plus : prendre un taxi à 50MAD devant l'hotel ou ASTUCE : aller jusqu'au centre commercial Al Mazar et y prendre un grand taxi à 5MAD qui vous emmène aux portes de la ville (navette)
Avantages :
-Belle vue sur piscine/Atlas si on n'est pas côté rue (ça vaut le coup de payer un supplément 200MAD)
-L'accueil et le service
-Bonne cuisine (petit déjeuner), avec possibilité de manger en terrasse ou au bord de la piscine
-Spa : cher pour ce que c'est mais possibilité de privatiser la piscine "chauffée" (peu chaud)
Response from the owner3 years ago
(Translated by Google) Hi Denise,
We thank you first of all for your message and your warm comment on the quality of our services.
We are delighted to learn that our teams have succeeded in beautifying your stay at our facility, and that our services have reached the height of your expectations.
Regarding the shuttle, it is a service that we no longer offer to our customers, and we are seeing to withdraw this service from our page.
We also apologize for the inconvenience caused by our services, and make sure that your precise remarks are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure of welcoming you very soon to our hotel, and to improve your stay.
Cordially.
(Original)
Bonjour Denise,
Nous vous remercions tout d'abord pour votre message et votre commentaire chaleureux sur la qualité de nos services.
Nous sommes ravis d'apprendre que nos équipes ont réussi à embellir votre séjour au sein de notre établissement, et que nos services aient atteint la hauteur de vos attentes.
En ce qui concerne la navette, c'est un service que nous n'offrons plus à nos clients, et nous sommes entrain de voir pour retirer cette prestations de notre page.
Nous tenons aussi à nous excuser des désagréments causés par nos services, et vous assurer que vos précises remarques sont prises en considérations afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir très prochainement au sein de notre hôtel, et améliorer votre séjour.
Cordialement.
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Abderrahim Eddalia year ago on Google4/5
(Translated by Google) A very good hotel, too quiet, very clean,
(Original) …
(Original) …
(Translated by Google) A very good hotel, too quiet, very clean,
(Original)
Un tres bon hôtel, trop calme, bien propre,
(Original)
Un tres bon hôtel, trop calme, bien propre,
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KARIM BOUALLALI4 years ago on Google3/5
(Translated by Google) Booking service to improve. I did not get the reserved room on the platform of their hotel !!! While the rate that was billed to me has not changed for a street side room instead of coast garden! …
(Translated by Google) Booking service to improve. I did not get the reserved room on the platform of their hotel !!! While the rate that was billed to me has not changed for a street side room instead of coast garden!
(Original)
Service de réservation à améliorer. Je n'ai pas obtenu la chambre réservée sur la plate forme de leur hôtel !!! Alors que le tarif qui m'a été facturé n'a lui pas changé pour une chambre côté rue au lieu de côte jardin !
(Original)
Service de réservation à améliorer. Je n'ai pas obtenu la chambre réservée sur la plate forme de leur hôtel !!! Alors que le tarif qui m'a été facturé n'a lui pas changé pour une chambre côté rue au lieu de côte jardin !
Response from the owner4 years ago
(Translated by Google) Dear Mr. Karim Bouallali,
I am very surprised by your comment because none of the reservation platforms we work with offer a pool view reservation. The only way to book a pool view room is to mention it to the reception who will grant it to you if there is availability. So it must be a misunderstanding.
I am sorry that you are disappointed not to have had the room you wanted, do not hesitate to contact the hotel directly during your next stay.
This inconvenience aside, I hope your stay with us has been enjoyable.
Best regards.
(Original)
Cher Monsieur Karim Bouallali,
Je suis très étonnée de votre commentaire car aucune des plateformes de réservation avec lesquelles nous travaillons ne propose une réservation vue piscine. L'unique moyen de réserver une chambre vue piscine est de le mentionné à la réception qui vous l'octroiera s'il y a de la disponibilité. Il doit donc s'agir d'un malentendu.
Je suis navrée que vous soyez déçu de ne pas avoir eu la chambre que vous souhaitiez, n'hésitez à contacter directement l'hôtel lors de votre prochain séjour.
Mis à part ce désagrément, j'espère que votre séjour parmi nous a été agréable.
Bien cordialement.
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Elkamissi Yahya4 years ago on Google5/5
(Translated by Google) Address must! great staff !! Ideal for a family meal! After several years of activity pescarita always offers the best value for money that exists (for me !! 😁 who says better?) …
(Translated by Google) Address must! great staff !! Ideal for a family meal! After several years of activity pescarita always offers the best value for money that exists (for me !! 😁 who says better?)
(Original)
Adresse incontournable ! personnel formidable !! Idéal pour un repas familial ! Après plusieurs années d'activité pescarita offre toujours le meilleur rapport qualité prix qui existe ( pour moi !! 😁 qui dit mieux ? )
(Original)
Adresse incontournable ! personnel formidable !! Idéal pour un repas familial ! Après plusieurs années d'activité pescarita offre toujours le meilleur rapport qualité prix qui existe ( pour moi !! 😁 qui dit mieux ? )
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Hassan Aitnacera month ago on Google1/5
(Translated by Google) Bad reception at the reception
(Original) …
(Original) …
(Translated by Google) Bad reception at the reception
(Original)
Mauvais accueil à la réception
(Original)
Mauvais accueil à la réception
Trip typeVacation
Rooms2.0
Service1.0
Location4.0
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Andreas Forvik4 years ago on Google1/5
(Translated by Google) Don't go here! There are so many great places, this is not one of them. …
(Translated by Google) Don't go here! There are so many great places, this is not one of them.
Lousy food, non working AC, expensive, unclean, no service and much more...
Got a good offer? There is a reason for that. There are no guests here anymore.
NOT 5 star hotel! You have been warned
(Original)
Ikke dra hit! Det finnes så mange flotte steder, dette er ikke et av dem.
Elendig mat, ikke fungerende AC, dyrt, urenslig, ikke noe service og mye mer...
Fått et godt tilbud? Det er en grunn til det. Finnes ikke gjester her lenger.
IKKE 5 stjerners hotel! Du har blitt advart
Lousy food, non working AC, expensive, unclean, no service and much more...
Got a good offer? There is a reason for that. There are no guests here anymore.
NOT 5 star hotel! You have been warned
(Original)
Ikke dra hit! Det finnes så mange flotte steder, dette er ikke et av dem.
Elendig mat, ikke fungerende AC, dyrt, urenslig, ikke noe service og mye mer...
Fått et godt tilbud? Det er en grunn til det. Finnes ikke gjester her lenger.
IKKE 5 stjerners hotel! Du har blitt advart
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ATIM MOUNAa year ago on Google3/5
(Translated by Google) No entertainment and activities for adults, drinks are chargeable, catering not enough variety. …
(Translated by Google) No entertainment and activities for adults, drinks are chargeable, catering not enough variety.
(Original)
Pas d'animation et d'activités pour adultes, les boissons sont payantes, restauration pas assez de variétés.
(Original)
Pas d'animation et d'activités pour adultes, les boissons sont payantes, restauration pas assez de variétés.
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ann laa3 years ago on Google4/5
(Translated by Google) Room, cleanliness, staff, no complaints, food quite well varied animation at night, the hotel is not very big. …
(Translated by Google) Room, cleanliness, staff, no complaints, food quite well varied animation at night, the hotel is not very big.
(Original)
Chambre, propreté, personnel, rien à reprocher, nourriture assez bien varié animation le soir, l'hôtel n'est pas très grand.
(Original)
Chambre, propreté, personnel, rien à reprocher, nourriture assez bien varié animation le soir, l'hôtel n'est pas très grand.
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Inès Chaoui Roqai5 years ago on Google5/5
(Translated by Google) I adore the hotel something phew c is a turie this hotel I adore I strongly recommend it to you frankly with the greenery a buffet. 5 star half-board hotel nothing wrong with you I congratulate you here is a photo of …
(Translated by Google) I adore the hotel something phew c is a turie this hotel I adore I strongly recommend it to you frankly with the greenery a buffet. 5 star half-board hotel nothing wrong with you I congratulate you here is a photo of the swimming pool there is a lot of atmosphere of children of adults full of people we really have fun thank you palm plazza.😚😚🤗
(Original)
J adore l hotel un truc de ouf c est une turie cet hotel j adore je vous le conseille vivement franchement de la verdure un buffet. hotel demi pension 5 étoile rien de mienx je vous felicite voila une photo de la piscine il y a beaucoup d ambiance des enfant des adultes plein de monde on s ammuse vraiment merci palm plazza.😚😚🤗
(Original)
J adore l hotel un truc de ouf c est une turie cet hotel j adore je vous le conseille vivement franchement de la verdure un buffet. hotel demi pension 5 étoile rien de mienx je vous felicite voila une photo de la piscine il y a beaucoup d ambiance des enfant des adultes plein de monde on s ammuse vraiment merci palm plazza.😚😚🤗
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Nounna Inna4 years ago on Google1/5
(Translated by Google) I am very top of the service of the equipments, We did not find the mini bar ds the room, the signal of the wifi is very weak, this hotel does not deserve 5 stars …
(Translated by Google) I am very top of the service of the equipments, We did not find the mini bar ds the room, the signal of the wifi is very weak, this hotel does not deserve 5 stars
(Original)
Je suis tres dessus du service des équipements, Nous n avons mm pas trouvé le mini bar ds la chambre, lesignale du wifi est tres faible, cet hotel ne merite pas 5 etoiles
(Original)
Je suis tres dessus du service des équipements, Nous n avons mm pas trouvé le mini bar ds la chambre, lesignale du wifi est tres faible, cet hotel ne merite pas 5 etoiles
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Beatriz Maranhão2 years ago on Google1/5
(Translated by Google) The hotel is of fifth category. It leaves everything to be desired. Breakfast looks very bad indeed 👎🏼👎🏼👎🏼👎🏼🙀 …
(Translated by Google) The hotel is of fifth category. It leaves everything to be desired. Breakfast looks very bad indeed 👎🏼👎🏼👎🏼👎🏼🙀
(Original)
O hotel é de quinta categoria. Deixa tudo a desejar. O café da manhã parece bandejão muito ruim mesmo 👎🏼👎🏼👎🏼👎🏼🙀
(Original)
O hotel é de quinta categoria. Deixa tudo a desejar. O café da manhã parece bandejão muito ruim mesmo 👎🏼👎🏼👎🏼👎🏼🙀
Trip typeVacation
Service2.0
Location3.0
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Simo Az2 years ago on Google4/5
(Translated by Google) Basically I recommend, of course nothing is perfect, you just have to manage the overflow of weekends on all fronts, apart from that well organized clean calm professional staff friendly friendly welcoming …
(Translated by Google) Basically I recommend, of course nothing is perfect, you just have to manage the overflow of weekends on all fronts, apart from that well organized clean calm professional staff friendly friendly welcoming
(Original)
En gros je recommande, bien sûr rien n est parfait, il faut just géré le débordement des week-end sur tous les plans, à part ça bien organisé propre calm personnels pro gentils souriants accueillants
(Original)
En gros je recommande, bien sûr rien n est parfait, il faut just géré le débordement des week-end sur tous les plans, à part ça bien organisé propre calm personnels pro gentils souriants accueillants
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מרדכי זבולוני6 months ago on Google4/5
(Translated by Google) The food is a bit weak and lowers a star
(Original)
האוכל קצת חלש ומוריד כוכב
(Original)
האוכל קצת חלש ומוריד כוכב
Rooms5.0
Service5.0
Location4.0
Hassane JAA4 years ago on Google5/5
(Translated by Google) Very nice hotel with an extraordinary decoration, very welcoming staff, catering, entertainment for children and not bad swimming pool. Very quiet location and just in front of Mall Almazar and Agdal gardens ... …
(Translated by Google) Very nice hotel with an extraordinary decoration, very welcoming staff, catering, entertainment for children and not bad swimming pool. Very quiet location and just in front of Mall Almazar and Agdal gardens ...
(Original)
Très beau hôtel avec une décoration extraordinaire, personnel très accueillant, restauration, animation pour enfants et piscine pas mal. Emplacement très calme et juste en face du Mall Almazar et jardins d'Agdal ...
(Original)
Très beau hôtel avec une décoration extraordinaire, personnel très accueillant, restauration, animation pour enfants et piscine pas mal. Emplacement très calme et juste en face du Mall Almazar et jardins d'Agdal ...
Response from the owner4 years ago
(Translated by Google) Thank you for your complimentary comments following your stay at Palm Plaza Hotel & Spa.
It is a joy for us to learn that you have enjoyed your experience with us, and especially the quality of "professional" service that has been reserved for you.
We hope to have the great pleasure of welcoming you back among us and please accept, Dear Sir, our best regards.
Truly,
(Original)
Nous vous remercions pour vos commentaires si élogieux suite à votre séjour à palm plaza hotel & spa.
C’est une joie pour nous d’apprendre que vous avez apprécié votre expérience parmi nous, et surtout la qualité de service « professionnel » qui vous a été réservée.
Nous espérons avoir le grand plaisir de vous accueillir de nouveau parmi nous et vous prions d’agréer, Cher Monsieur , nos salutations les meilleures.
Sincèrement,
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jamal deabjia year ago on Google4/5
(Translated by Google) Pleasant place.
Attentive and friendly staff
We had a very good stay …
Attentive and friendly staff
We had a very good stay …
(Translated by Google) Pleasant place.
Attentive and friendly staff
We had a very good stay
(Original)
Lieu agréable.
Personnel attentif et aimable
On a passé un très bon séjour
Attentive and friendly staff
We had a very good stay
(Original)
Lieu agréable.
Personnel attentif et aimable
On a passé un très bon séjour
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Thiago Loesa year ago on Google3/5
(Translated by Google) The best thing about the stay is the pool, in terms of food (price / quality) it is not expected a 3/5 for the stars it has. …
(Translated by Google) The best thing about the stay is the pool, in terms of food (price / quality) it is not expected a 3/5 for the stars it has.
(Original)
Lo mejor de la estancia es la piscina, en cuanto a comida ( precio/ calidad ) no es lo esperado un 3/5 para las estrellas que tiene.
(Original)
Lo mejor de la estancia es la piscina, en cuanto a comida ( precio/ calidad ) no es lo esperado un 3/5 para las estrellas que tiene.
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Marouane Majestic10 months ago on Google4/5
(Translated by Google) Very nice Hotel, clean well located.
(Original) …
(Original) …
(Translated by Google) Very nice Hotel, clean well located.
(Original)
Tres joli Hotel, propre bien situé.
(Original)
Tres joli Hotel, propre bien situé.
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MobilereifenService Vor Ort4 years ago on Google1/5
(Translated by Google) Miserable
Not even a star
Totally abandoned hotel that only uses its volume to attract customers. …
Not even a star
Totally abandoned hotel that only uses its volume to attract customers. …
(Translated by Google) Miserable
Not even a star
Totally abandoned hotel that only uses its volume to attract customers.
The mold in the bathroom can't be hidden....as oils on the wall and hand prints on the walls.
The balcony door does not lock and the response from the reception "we do not steal here"
There is still a food ban when entering the hotel.
The coffee in the morning ATHLIOS.
(Original)
Άθλιο
Ούτε καν ένα άστρο
Τελείως εγκαταλειμμένο ξενοδοχείο που χρησιμοποιεί μόνο τον όγκο του για προσέλκυση πελατών.
Η μούχλα στο μπάνιο δεν μπορεί να κρυφτεί ....καθώς λάδια στον τοίχο και στάμπες χεριών στους τοίχους .
Η μπαλκονόπορτα δεν ασφαλίζει και η απάντηση από την ρεσεψιόν " εμείς εδώ δεν κλέβουμε "
Υπάρχει ακόμα απαγόρευση τροφής κατά την είσοδο στο ξενοδοχείο.
Ο καφές δε στο πρωινό ΑΘΛΙΟΣ.
Not even a star
Totally abandoned hotel that only uses its volume to attract customers.
The mold in the bathroom can't be hidden....as oils on the wall and hand prints on the walls.
The balcony door does not lock and the response from the reception "we do not steal here"
There is still a food ban when entering the hotel.
The coffee in the morning ATHLIOS.
(Original)
Άθλιο
Ούτε καν ένα άστρο
Τελείως εγκαταλειμμένο ξενοδοχείο που χρησιμοποιεί μόνο τον όγκο του για προσέλκυση πελατών.
Η μούχλα στο μπάνιο δεν μπορεί να κρυφτεί ....καθώς λάδια στον τοίχο και στάμπες χεριών στους τοίχους .
Η μπαλκονόπορτα δεν ασφαλίζει και η απάντηση από την ρεσεψιόν " εμείς εδώ δεν κλέβουμε "
Υπάρχει ακόμα απαγόρευση τροφής κατά την είσοδο στο ξενοδοχείο.
Ο καφές δε στο πρωινό ΑΘΛΙΟΣ.
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zakaria mansar3 years ago on Google1/5
(Translated by Google) Hotels not worthy of a 5 star, smell of cigarettes in the hall and in the corridors, no water in the room, no parking space, we had to park very far away and bring our luggage ourselves, seen on the boulevard, in …
(Translated by Google) Hotels not worthy of a 5 star, smell of cigarettes in the hall and in the corridors, no water in the room, no parking space, we had to park very far away and bring our luggage ourselves, seen on the boulevard, in short, a disappointment and a mistake not to be made again.
(Original)
Hôtels pas digne d'un 5 étoiles, odeur de cigarettes dans le hall et dans les couloirs, pas d'eau dans la chambre, pas de place au parking, on a du se garer très loin et ramener nos bagages nous même, vu sur le boulevard, bref une déception et une erreur à ne pas refaire.
(Original)
Hôtels pas digne d'un 5 étoiles, odeur de cigarettes dans le hall et dans les couloirs, pas d'eau dans la chambre, pas de place au parking, on a du se garer très loin et ramener nos bagages nous même, vu sur le boulevard, bref une déception et une erreur à ne pas refaire.
Response from the owner3 years ago
(Translated by Google) Dear Zakaria,
First of all, we thank you for your message and your comments on the quality of our services.
We would also like to apologize for any inconvenience caused by our services, and assure you that your precise remarks are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure of welcoming you soon to our hotel and improving your stay.
Cordially.
(Original)
Cher Zakaria,
Nous vous remercions d'abord pour votre message et vos commentaires sur la qualité de nos services.
Nous tenons aussi à nous excuser des désagréments causés par nos services, et vous assurer que vos précises remarques sont prises en considération afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir prochainement au sein de notre hôtel et améliorer votre séjour.
Cordialement.
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Abdellah Garmali4 years ago on Google5/5
(Translated by Google) The luxurious Palm Plaza Hotel & Spa is located in Agdal, a new residential area of Marrakech. It offers free Wi-Fi and free shuttles to the city center. …
(Translated by Google) The luxurious Palm Plaza Hotel & Spa is located in Agdal, a new residential area of Marrakech. It offers free Wi-Fi and free shuttles to the city center.
The Palm Plaza Hotel & Spa offers comfortable rooms and suites. Some rooms have a terrace.
Guests can enjoy exotic dishes at the hotel's restaurant. Guests can enjoy a snack at the poolside bar. In the evening, enjoy a relaxing moment at the piano bar or indulge yourself in the disco.
(Original)
Le luxueux complexe Palm Plaza Hôtel & Spa est situé à Agdal, un nouveau quartier résidentiel de Marrakech. Il met gratuitement à votre disposition une connexion Wi-Fi ainsi que des navettes à destination du centre-ville.
Le Palm Plaza Hôtel & Spa propose des chambres et des suites confortables. Certaines sont dotées d'une terrasse.
Vous savourerez des plats exotiques au restaurant de l'hôtel. Vous pourrez prendre une collation au bar de la piscine. Le soir, vous profiterez d'un moment de détente au piano-bar ou vous vous laisserez tenter par la discothèque.
The Palm Plaza Hotel & Spa offers comfortable rooms and suites. Some rooms have a terrace.
Guests can enjoy exotic dishes at the hotel's restaurant. Guests can enjoy a snack at the poolside bar. In the evening, enjoy a relaxing moment at the piano bar or indulge yourself in the disco.
(Original)
Le luxueux complexe Palm Plaza Hôtel & Spa est situé à Agdal, un nouveau quartier résidentiel de Marrakech. Il met gratuitement à votre disposition une connexion Wi-Fi ainsi que des navettes à destination du centre-ville.
Le Palm Plaza Hôtel & Spa propose des chambres et des suites confortables. Certaines sont dotées d'une terrasse.
Vous savourerez des plats exotiques au restaurant de l'hôtel. Vous pourrez prendre une collation au bar de la piscine. Le soir, vous profiterez d'un moment de détente au piano-bar ou vous vous laisserez tenter par la discothèque.
Response from the owner4 years ago
(Translated by Google) Dear Abdellah,
Thank you for your comment. It is true that our rooms and suites are spacious and equipped with high-end bedding. They all have a terrace. We indeed offer a multitude of services in order to provide our customers with a complete service.
Looking forward to welcoming you,
Best regards.
(Original)
Cher Abdellah,
Merci pour votre commentaire. Il est vrai que nos chambres et suites sont spacieuses et équipées d'une literie haut de gamme. Elle comportent toutes une terrasse. Nous proposons en effet une multitude de services afin d'apporter à nos clients un service complet.
Au plaisir de vous recevoir,
Bien cordialement.
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Nadia Yaacoubi3 years ago on Google1/5
(Translated by Google) Home zero mediocre service. I came after booking to tell myself that I had to wait a few minutes and here I was again waiting for 3:30 a.m. with my 3 children! And I'm not the only one in this case. …
(Translated by Google) Home zero mediocre service. I came after booking to tell myself that I had to wait a few minutes and here I was again waiting for 3:30 a.m. with my 3 children! And I'm not the only one in this case.
(Original)
Aceuil nul service médiocre . Je suis venue après réservation pour me dire qu il faut attendre quelques minutes et me voilà encore en attente depuis 3h30 avec mes 3 enfants! Et je ne suis pas la seule dans ce cas.
(Original)
Aceuil nul service médiocre . Je suis venue après réservation pour me dire qu il faut attendre quelques minutes et me voilà encore en attente depuis 3h30 avec mes 3 enfants! Et je ne suis pas la seule dans ce cas.
Trip typeVacation
Service1.0
Location3.0
Response from the owner3 years ago
(Translated by Google) Dear Nadia,
We thank you first for your message and your comments on the quality of our services.
We are sorry to hear that our services have not reached the height of your expectations.
We also apologize for the inconvenience caused by our services, and make sure that your valuable comments are taken into consideration in order to improve the quality of our services.
We hope to have the pleasure of welcoming you soon to our hotel, and improve your previous stay.
Cordially.
(Original)
Chère Nadia,
Nous vous remercions d'abord pour votre message et vos commentaires sur la qualité de nos services.
Nous sommes navrés d'apprendre que nos services n'ont pas atteint la hauteur de vos attentes.
Nous tenons aussi à nous excuser pour les désagréments causés par nos services, et vous assurer que vos précieuses remarques sont prises en considération afin d'améliorer la qualité de nos prestations.
Nous espérons avoir le plaisir de vous accueillir prochainement au sein de notre hôtel, et améliorer votre précédent séjour.
Cordialement.
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Raja CHEMLAL3 years ago on Google1/5
(Translated by Google) Unpleasant staff except very nice housekeeping. We were waiting 4 hours in the lobby with young children because we were wrong in our booking. Hotel to flee !!! …
(Translated by Google) Unpleasant staff except very nice housekeeping. We were waiting 4 hours in the lobby with young children because we were wrong in our booking. Hotel to flee !!!
(Original)
Personnel désagréable sauf les femmes de ménage très gentilles. Nous on fait attendre 4h dans le hall avec des enfants en bas âges car s'étaient trompés dans notre réservation. Hôtel à fuir!!!
(Original)
Personnel désagréable sauf les femmes de ménage très gentilles. Nous on fait attendre 4h dans le hall avec des enfants en bas âges car s'étaient trompés dans notre réservation. Hôtel à fuir!!!
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Rami Gouiaa2 years ago on Google2/5
(Translated by Google) No it is not a very old 5 star hotel the food is not good the rooms no nothing to do with a 5 star with shops closed in front of the hotel and it's ugly …
(Translated by Google) No it is not a very old 5 star hotel the food is not good the rooms no nothing to do with a 5 star with shops closed in front of the hotel and it's ugly
(Original)
Non ce n'est pas un 5 étoiles hôtel très ancien la bouffe n'est pas bonne les chambres non rien à voir avec un 5 étoiles avec des boutiques fermées devant l'hôtel et c'est moche
(Original)
Non ce n'est pas un 5 étoiles hôtel très ancien la bouffe n'est pas bonne les chambres non rien à voir avec un 5 étoiles avec des boutiques fermées devant l'hôtel et c'est moche
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Bushy cba4 years ago on Google4/5
(Translated by Google) Hotel nice quiet to rest pisina great very nice big room with terrace all very clean snack food very rich just need to have plugs next to the bed …
(Translated by Google) Hotel nice quiet to rest pisina great very nice big room with terrace all very clean snack food very rich just need to have plugs next to the bed
(Original)
Hotel guapo tranquilo para descansar pisina grande muy guapa habitación grande con terraza todo muy limpio comida del snack muy rica sólo falta tener enchufes al lado de la cama
(Original)
Hotel guapo tranquilo para descansar pisina grande muy guapa habitación grande con terraza todo muy limpio comida del snack muy rica sólo falta tener enchufes al lado de la cama
Response from the owner4 years ago
(Translated by Google) Dear Customer ,
First of all, thank you very much for letting us know your opinion about Palm Plaza Hotel & Spa. We are pleased to know that you have enjoyed the hotel and the service provided by our staff who work every day to satisfy all the needs of our clients.
We value your comment and are pleased to announce that we are working on improving the above aspects.
Greetings.
(Original)
Estimado cliente ,
Primero que todo, muchas gracias por dejarnos saber su opinión sobre Palm Plaza Hotel & Spa. Nos satisface saber que ha disfrutado del hotel y del servicio proporcionado por nuestro personal quiene trabaja día a día para satisfacer todas las necesidades de nuestros clientes.
Valoramos su comentario y nos complace anunciarle que estamos trabajando en mejorar los aspectos mencionados.
Saludos.
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Nicole Speiser-Remp4 years ago on Google3/5
(Translated by Google) There is better. Room we had was worn, wifi did not work,
Staff rather unfriendly but great pool area and breakfast are to be highlighted …
Staff rather unfriendly but great pool area and breakfast are to be highlighted …
(Translated by Google) There is better. Room we had was worn, wifi did not work,
Staff rather unfriendly but great pool area and breakfast are to be highlighted
(Original)
Da gibt es Besseres. Zimmer das wir hatten war abgewohnt, WLAN hat nicht funktioniert,
Personal eher unfeundlich aber tolle Poolanlage und Frühstück sind positiv herauszuheben
Staff rather unfriendly but great pool area and breakfast are to be highlighted
(Original)
Da gibt es Besseres. Zimmer das wir hatten war abgewohnt, WLAN hat nicht funktioniert,
Personal eher unfeundlich aber tolle Poolanlage und Frühstück sind positiv herauszuheben
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Διογένης Σταυρουλάκης2 years ago on Google1/5
(Translated by Google) Rooms old in the bathroom broken tiles the percolates unpainted, in the restaurant dirty chairs birds to fly in, staff rude and very slow, order a drink and bring it to you after dinner, mess. …
(Translated by Google) Rooms old in the bathroom broken tiles the percolates unpainted, in the restaurant dirty chairs birds to fly in, staff rude and very slow, order a drink and bring it to you after dinner, mess.
(Original)
Τα δωμάτια παλιά στο μπάνιο σπασμένα πλακάκια οι πέρκολες άβαφες, στο εστιατόριο βρόμικες καρέκλες πουλιά να πετούν μέσα, προσωπικό αγενές και πολύ αργοί, παραγγέλνεις ποτό και σου το φέρνουν μετά το φαγητό, χάλια.
(Original)
Τα δωμάτια παλιά στο μπάνιο σπασμένα πλακάκια οι πέρκολες άβαφες, στο εστιατόριο βρόμικες καρέκλες πουλιά να πετούν μέσα, προσωπικό αγενές και πολύ αργοί, παραγγέλνεις ποτό και σου το φέρνουν μετά το φαγητό, χάλια.
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tommy fong3 years ago on Google5/5
(Translated by Google) The hotel is very beautiful, but unfortunately there is no supporting facilities nearby, a city to be developed. …
(Translated by Google) The hotel is very beautiful, but unfortunately there is no supporting facilities nearby, a city to be developed.
(Original)
酒店很漂亮，衹可惜附近没有配套設施，一個待開發旅游的城市
(Original)
酒店很漂亮，衹可惜附近没有配套設施，一個待開發旅游的城市
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fahad ala year ago on Google4/5
(Translated by Google) Family friendly hotel, great pool and terrace
Thanks to Brother Selim and Brother Ismail …
Thanks to Brother Selim and Brother Ismail …
(Translated by Google) Family friendly hotel, great pool and terrace
Thanks to Brother Selim and Brother Ismail
(Original)
فندق مناسب للعوائل التراس والمسبح رائع
الشكر للأخ سليم والأخ اسماعيل
Thanks to Brother Selim and Brother Ismail
(Original)
فندق مناسب للعوائل التراس والمسبح رائع
الشكر للأخ سليم والأخ اسماعيل
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Ahmed Hoummani5 months ago on Google4/5
(Translated by Google) Nice apartment hotel...
(Original)
Joli appart hotel...
(Original)
Joli appart hotel...
Trip typeVacation · Family
Rooms4.0
Service4.0
Location5.0
Monique Fransen3 years ago on Google4/5
(Translated by Google) Good hotel. Nice swimming pool with terrace. O cozy dining room, but you can also eat outside. Not directly in the center …
(Translated by Google) Good hotel. Nice swimming pool with terrace. O cozy dining room, but you can also eat outside. Not directly in the center
(Original)
Wel prima hotel. Leuk zwembad met terras. O gezellige eetzaal, maar je kunt ook buiten eten. Niet direct in centrum
(Original)
Wel prima hotel. Leuk zwembad met terras. O gezellige eetzaal, maar je kunt ook buiten eten. Niet direct in centrum
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Kassem Massalha4 months ago on Google4/5
(Translated by Google) Reasonable and not beyond
(Original)
סביר ולא מעבר
(Original)
סביר ולא מעבר
Rooms3.0
Service3.0
Location3.0
No reviews mention ""
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Neighborhood
Top sights
Restaurants
Airports
Transit
Mechouar-Kasbah
Expansive Mechouar-Kasbah takes in part of the walled old town, plus the sprawling ruins of 16th-century El Badii Palace, and the Saadian Tombs mausoleum, with ornate pillars, tiles, and stucco. The Mellah, or Jewish quarter, is home to the restored Slat Al Azama Synagogue, said to date to 1492. Outside the walls, the extensive Agdal Gardens were laid out in the 12th century with citrus orchards and a vast pool.Hotel location score
OK location overall for sightseeing, recreation, dining, and getting around
2.4 OK for proximity to things to do
2.5 OK for proximity to restaurants
3.2 Good for proximity to transit
4.6 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
Av. du 7ème Art, Marrakech 40000
1. Jemaa el-Fnaa Square
Rating
4.3Distance
10 min4,100 reviews
2. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4Distance
14 min32,047 reviews
3. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6Distance
7 min4,914 reviews
4. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.5Distance
9 min6,245 reviews
5. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5Distance
9 min11,917 reviews
6. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1Distance
6 min7,652 reviews
7. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4Distance
8 min4,733 reviews
8. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3Distance
16 min1,619 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4Distance
13 min2,023 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9Distance
13 min425 reviews
11. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1Distance
11 min4,466 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3Distance
13 min1,330 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3Distance
12 min952 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4Distance
16 min1,943 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5Distance
10 min996 reviews
1. Al Fassia Aguedal
Restaurant
Rating
4.5Distance
2 min458 reviews
2. La Paillote Marrakech
French restaurant
Rating
4.4Distance
8 min518 reviews
3. La Table de la Kasbah
Restaurant
Rating
4.7Distance
5 min362 reviews
4. Cuisine De Terroir
Restaurant
Rating
4.6Distance
11 min795 reviews
5. Restaurant L’Italien par Jean-Georges, Marrakech
Restaurant
Rating
2.8Distance
7 min35 reviews
6. Table Du Marche
French restaurant
Rating
3.9Distance
7 min703 reviews
7. BÔ ZIN
Restaurant
Rating
4.1Distance
5 min999 reviews
8. La Cour des Lions
Fine dining restaurant
Rating
4.4Distance
9 min54 reviews
9. Fine Mama
Moroccan restaurant
Rating
4.4Distance
7 min1,207 reviews
10. L'Ô à la Bouche
Restaurant
Rating
4.7Distance
10 min288 reviews
From
Marrakesh Menara AirportTaxi 14 min
Transit 35 min
Mazar 10 min
Bab Agdal 11 min
Hotel Mogador 10 min
About this hotel
A 2-minute walk from the Al Mazar shopping mall, this upscale hotel on landscaped grounds is 4 km from the food stalls at lively Jemaa el-Fnaa and 6 km from Marrakesh Menara Airport. …
Warmly decorated rooms feature free Wi-Fi and flat-screen TVs, along with sitting areas and furnished terraces; some have pool or garden views. Suites add separate living rooms and dining areas.
Amenities include chic Asian, buffet and regional restaurants, plus a snack bar, a tearoom and a cocktail lounge. There's also an outdoor pool and a garden, as well as a spa with an indoor pool, a hot tub and a fitness center.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Health & safety
Enhanced cleaning
Personal protection
Physical distancing
Minimized contact
Increased food safety
Health & safety measures are provided by the hotel. Contact the hotel for more details.
Amenities
Google collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Internet
- Wi-Fifree
Policies & payments
- Smoke-free property
Children
- Kid-friendly
Pools
- Outdoor pool
- Hot tub
Wellness
- Fitness center
- Spa
Pets
- Pet-friendly
Rooms
- Air conditioning
Food & drink
- Restaurant
- Bar
- Breakfastfree
Services
- Front desk24 hour
- Full-service laundry
Parking & transportation
- Airport shuttle
- Local shuttle
Accessibility
- Accessible
Business & events
- Business center
- Meeting rooms
Bathrooms
- Private bathroom
- Bathtub
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Palm Plaza Hôtel & Spa
MAD 1,146Nov 30–Dec 1